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Level 8 68 Market Street, Sydney, New South Wales 2000 Australia
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COVID-19 update: See the added health and safety measures this property is taking.Read more
3 people are viewing this hotel
Hotels.com
USD 230
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Free cancellation until 21/08/21
Trip.com
USD 197
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Expedia.com
USD 230
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Free cancellation until 21/08/21
eDreamsUSD 231
TravelocityUSD 230
Agoda.comUSD 197
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (1118)
Room & Suite (644)
Videos (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 24/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Swissôtel Sydney
Updated 24/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#40 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Step into a world of 5-star Swiss hospitality in the heart of Sydney. From the moment you enter our striking contemporary lobby and are warmly welcomed at reception to the moment you check out, sincere Alpine friendliness and generosity accompany you every step of the way. Our 369 airy, uncluttered rooms and suites boast intuitive modern design, premium comforts and city views – a tranquil retreat for a business trip, a weekend in the CBD or a Sydney holiday. Because we’re Swiss at heart, we believe that health and happiness go hand-in-hand. Everything we do – from the sophisticated wholesome cuisine we serve at Crossroads Bar to the soothing massages and treatments at Spa & Sport – is geared toward enhancing the Quality in Life of our guests. Meetings and events of all sizes run with clockwork precision in the heritage-listed Blaxland Ballroom and our smaller spaces, all of which are equipped with the latest AV technology. Because we care as much about future guests as we do about present ones, sustainability is at the core of our philosophy – from where we buy our produce and how we treat our colleagues, to our behind-the-scenes energy-saving measures. Just minutes from Town Hall and St. James stations, Swissôtel Sydney puts you in the centre of the CBD, right where you want to be. The city’s finest shopping destinations and the famed State Theatre are all on your doorstep. Landmarks and iconic areas like Darling Harbour, the Rocks and the Sydney Opera House are a comfortable walk away.
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Room & Suite (644)644
Full view
Property amenities
Paid private parking nearby
Free internet
Rooftop pool
Bar / lounge
Walking tours
Babysitting
Children's television networks
Car hire
Secured parking
Wifi
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Wine / champagne
Highchairs available
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Massage
Neck massage
Pedicure
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
City View
Languages Spoken
English, French, Russian, Spanish and 14 more
3,162Reviews69Q+A100Room tips
Traveller rating
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Popular mentions
au_traveller_77 wrote a review Feb. 2021
Melbourne, Australia26 contributions18 helpful votes
I stayed for one night at Swissôtel Sydney on 27-28 Feb 2021. I was upgraded from the standard room (Premier Room) to a Swiss Advantage room, the next level up, which was very nice. Being right in the middle of Sydney CBD, the location is perfect! The QVB Light Rail station is just around the corner, and access to public transport (especially if you're catching the airport rail) is easy. Very pleased with the amenities in the room. It is clear that the hotel has been refurbished in the last few years as the fittings are modern, simple and well designed. There was some minor signs of wear and tear if you look closely and an ugly exposed service panel in the bathroom (!), but didn't detract from the overall standard of the hotel. Some room amenities have been withdrawn including the mini-bar, cushions and brochures, due to COVID-19 precautions. These are unavoidable due to the current hygiene measures, but some guests may find their absence unacceptable. At least my room had a Nespresso coffee machine which I always appreciate! My only minor gripe is that some sections of the hotel seemed to struggle to keep the temperature to an acceptable level on a hot and humid weekend. Also, the lifts were very slow at times and many people had to queue for them during peak times due to physical distancing. Service was friendly and impeccable at all times. Hopefully the hotel will return its usual amenities in the near future. You can't beat the location and overall package!
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Date of stay: February 2021
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Henry H wrote a review Feb. 2020
Brisbane, Australia117 contributions53 helpful votes
Hotel's Favourite
After staying at the brand new Swissotel Jakarta in December 2019, Swissotel to celebrate late Valentine's day with my partner who lives interstate. Guess what? We loved our stay. I would like to thank Maggie and Yuz from the Reservations team for looking after our booking and making sure it was seamless. You guys rock! The suite room was so beautiful and spacious. We stayed in room 1613 next to the lifts but trust me we couldn't hear anything from our bedroom except at the time when we used the toilet :-) We were welcomed by Katrina on arrival and assisted by Sally on departure at the Front Desk. Both ladies were efficient, professional, friendly and helpful. Not to forget Thiago was so kind as well. Last but not least, thanks for going above and beyond Susmita from the Executive Lounge. You're always ready to assist us. We highly recommend anyone looking to stay at the heart of Sydney to book your stay at Swissotel. Location wise is so strategic close to the Trem and Town Hall trains. Westfield and the nearby big dept stores are just steps away. Book directly on their website, become an Accor member and you'll be looked after like a royal.
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Date of stay: February 2020Trip type: Travelled as a couple
5 Helpful votes
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Response from Swissotel Guest Services, Guest Services / Front Office at Swissôtel Sydney
Responded 9 Jul. 2020
Dear Henry H, Thank you for taking the time to write this review and I am delighted to hear that you had such a wonderful stay at Swissotel Sydney. We hope to welcome back you and your partner very soon, in the near future. Kind Regards
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Pauline S wrote a review Feb. 2021
1 contribution
Have just returned from a wonderful weekend celebrating my brothers 50th Birthday at the Swissotel in Sydney. As a group of 13 people, management and staff were exceptional in making our stay enjoyable and memorable and a particular mention to the front desk manager and Himanshu for providing special attention to our group and making our dining experience a seamless one. Much appreciated.
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Date of stay: February 2021Trip type: Travelled with family
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Boogywoman wrote a review Feb. 2021
Brisbane, Australia23 contributions40 helpful votes
I had some personal business to take care of that I have been trying to do for over 6 months thanks to the border closures, which was very stressful. I wanted to stay somewhere 'nice' and paid a premium for my room. The least I would expect for a 5 star hotel at this price is a complimentary bottle of water in the room upon arrival but sadly there was not. There was a card inviting me to enjoy the snacks and refreshments from the minibar. But there was no minibar, it had all been removed. I am one of those that does utilise the free tea and coffee in the room. I quite look forward to a cup of tea first thing in the morning, but for the standard of this hotel, I expected something a little better than "Aurora" brand teabags which is normally found in highway motels! It is vile stuff and it would appear this is a cost saving measure, which is not appreciated when one is paying $255 for a room. There was no book in the room with a room service menu for drinks or food (other than a note advising me I could look online) so I had no idea what was on offer and thus took my business elsewhere. After staring into a computer all morning, I did not want to have to do this again just to find a room service menu. There was a TV menu advising me of all the cable channels available, but sadly, there was no cable service which was frustrating because I really wanted to watch the news on CNN. I was also frustrated that the several times I passed by the concierge desk, there was nobody present so I had to make several round trips back to reception - which was busy. I also didn't understand why it took two staff members to process one check in which had me waiting to ask a simple question for about 10 minutes (unless one was in training, but perhaps that should be noted). Overall, my experience, for the money, was very underwhelming. On the plus side, the bed was very comfortable and the location was very handy.
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Date of stay: February 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
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Foodie wrote a review Feb. 2021
12 contributions3 helpful votes
First time stay at the hotel. The service, checkin and room was fantastic. Was upgraded and what a great room. Went and had afternoon tea as part of the club lounge. Waited on some sandwiches for nearly 50minutes after prompting staff a few times it should not take that long for 2 sandwiches. Staff were very unorganised and had no leadership from management. Sahil was fantastic and I felt he was running around doing everything possible he has only been working there for 1 month. Will certainly be returning they just need some Food and Beverage coaching.
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Date of stay: February 2021Trip type: Travelled on business
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PRICE RANGE
USD 120 - USD 256 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
swissotel sydney hotel sydney, swissotel hotel sydney, sydney swissotel hotel
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
369
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Frequently Asked Questions about Swissôtel Sydney
Which popular attractions are close to Swissôtel Sydney?
Nearby attractions include Big Night Out Pub Crawl (0.4 km), Virtual Room: Virtual Reality Sydney (0.1 km), and Volle Jewellery (0.2 km).
What are some of the property amenities at Swissôtel Sydney?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a spa.
Which room amenities are available at Swissôtel Sydney?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Swissôtel Sydney?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Swissôtel Sydney?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to Swissôtel Sydney?
Conveniently located restaurants include Caffe' Amici, Bopp & Tone, and The Baxter Inn.
Are there opportunities to exercise at Swissôtel Sydney?
Yes, guests have access to a heated pool during their stay.
Is Swissôtel Sydney located near the city centre?
Yes, it is 0.2 km away from the centre of Sydney.
Are any cleaning services offered at Swissôtel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Swissôtel Sydney offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Swissôtel Sydney?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.