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Hyatt Regency Sydney

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161 Sussex Street, Sydney, New South Wales 2000 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1037)
Room & Suite (389)
Dining (85)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt Regency Sydney
Updated 03/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#73 of 204 hotels in Sydney
Location
Cleanliness
Service
Value
Everything you need to travel the way you like. Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), our hotel is a haven of relaxation for the business or leisure traveler. As Sydney's largest premium hotel, Hyatt Regency Sydney boasts 888 guestrooms, three dining experiences, and 3,700 square metres of flexible meeting and event space. We invite you to enjoy an unparalleled Australian getaway. Hyatt Regency Sydney has the facilities to cater for all your needs including complimentary Wi-Fi, tour services, laundry services, 24-hour room service, 24-hour front desk, limousine service, car rentals, valet parking (for a fee) and babysitting services - We can help you with all of that! Plus our guests have complimentary access to a 24-hour fitness centre. Hungry? Enjoy a relaxed dining experience with harbour side views at Sailmaker. Zephyr, Sydney's most unique and luxurious open-air sky bar, offers guests unparalleled views of Darling Harbour. The Lobby Bar is located in the lobby and serves coffee, tea, snacks and alcoholic beverages, while the Regency Club Lounge offers Regency Club guests a daily continental breakfast, all-day refreshments and evening canapes, with panoramic views of Darling Harbour and boardroom facilities. At Jackalberry, far-flung cultures mingle in a celebration of discovery. Here, the beauty and diversity of our world is reflected in globally inspired dishes, drinks and décor. Dundee Arms has long been a gathering place for sailors and Sydneysiders alike, the pub is piece of history, an icon of Sussex Street. Our guest rooms and suites feature comfortable beds, large flat screen TVs, cable television, movies on-demand, an over-sized work desk, complimentary Wi-Fi, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer, tea & coffee making facilities and a complimentary newspaper (on request).
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
24-hour security
Paid private parking nearby
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Rooftop bar
Meeting rooms
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Wake-up service / alarm clock
Electric kettle
On-demand films
Bath / shower
Complimentary toiletries
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
City View
Languages Spoken
English
3742Reviews84Q+A100Room tips
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Popular mentions
Brendan G wrote a review Yesterday
Sydney, Australia1 contribution
After numerous attempts of trying to get away for a holiday with my partner, we succumbed to the fact interstate travel was out of the picture. So we went with a staycation in the city. After a fair bit of research and price, we came across a deal (directly with the hotel) with Hyatt regency darling harbour. After booking a suite room with bath and “harbour view” for $400 a night (yes you read that correctly, $400 a night) staying two nights over the weekend. We checked in, concierge was friendly and advised that “breakfast was not included but we have a deal for the buffet restaurant at $30 a head! Just take this sheet of paper with a QR code when you get to your room and scan and book” so we took that opportunity whilst in the lift Upto the 6th floor and booked breakfast. Scanned into our room to find ourselves in a very small uptight room with no bath, a below par size bathroom and what was explained as “harbour view” a balcony that would be not even 1 meter width with a view of the aquarium/wildlife roof with an extensive view of their air conditioning systems. How romantic right? So we thought before walking down to reception and being a disgruntled rude customer, we would call and give them a chance to resolve this issue from the room. After explaining what we booked and what we have paid ($800) for a tiny room and a view of some air conditioners. We were simply greeted by “that’s what you have booked and if you want an upgrade to a suite, it will be an extra $200 a night. HORRENDOUS customer service! So I said can I please have a chat with your manager as I want this escalated as I have paid a fair bit of money in a global pandemic for something I haven’t received for the value. The response I got was “yes I will escalate this and a manager will get back to you”, not once did I receive a call from any management or solution to my issue. So we are now 30mins into our stay and I thought I would look across the harbour and see what the rates of the Sofitel darling harbour would be, surely thinking it would be an extreme price for what we have paid with the Hyatt regency. To my dismay it was $100 more for what I have paid for two nights with a corner room, bath with a view with a 5 star hotel rating. After discussions with my partner and the sheer lack of dialogue with the hotel staff at the Hyatt regency we thought we would just stay and it will be a valuable lesson! Don’t book with Hyatt regency ever again. I would recommend look across the harbour and stay at other options because this place isn’t it! Side note: breakfast was included and they still charged us for breakfast so they robbed another $30 a day out of us! THEY ARE CRIMINALS! DO NOT STAY HERE!
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Date of stay: November 2021Trip type: Travelled as a couple
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Blair S wrote a review Yesterday
Sydney, Australia8 contributions5 helpful votes
Location is great, balcony room was a great size. Bathrooms are quite small. Overall room was a little dirty and felt tired already. Checkin was painfully slow for no apparent reason. Concierge was beyond rude.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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M2398QWkevinw wrote a review 26 Nov
Melbourne14 contributions1 helpful vote
It was my husband and my third attempt in booking the Hyatt Regency Sydney in the last few months because of the Melbourne and Sydney lockdowns and we were not disappointed. We appreciated all the COVID safety in place like staff actually checking QR check -ins and Vaccinations status. All staff were friendly and helpful especially in the dining area for breakfast. As we stayed 8 nights we started with table service and Sonam went out of his way to make us feel at home as well as Julie and Natasha. Then the breakfast changed back to buffet breakfast which was fantastic and it was good that everyone had to wear their mask near all the food. We hope the hotel will keep up with these high standards and yes we will be back next year.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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bashirzz77 wrote a review 24 Nov
Merrylands, Australia1 contribution
Everything was beyond expectations especially that your staff were very welcoming and kept congratulating me and my wife for our anniversary, they also offered some complimentary service just to congratulate us which was awsome
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
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Response from Hyatt Regency Sydney, Owner at Hyatt Regency Sydney
Responded 3 days ago
Hi Bashirzz, Thank you for your positive review. We are so thrilled to hear you enjoyed your stay at Hyatt Regency Sydney, and congratulations again on your anniversary. We hope to see you again soon. The Hyatt Regency Sydney Team.
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Bryan M wrote a review 24 Nov
Mauritius5 contributions
My wife and I live in Sydney stayed for a celebration getaway. The hotel is in a great location. Handy to many of Sydney's attractions, easy walking distance We loved our balcony with views looking west over Darling Harbour.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Hyatt Regency Sydney, Owner at Hyatt Regency Sydney
Responded 3 days ago
Hi Bryan, So lovely to hear you enjoyed your celebration getaway with your wife in Sydney. Thank you for taking the time to review, we really appreciate it. Hope to see you back at Hyatt Regency Sydney soon. Warm regards, the Hyatt Regency Sydney team.
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PRICE RANGE
USD 133 - USD 250 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton darling harbour hotel sydney, 4 points by sheraton darling harbour, four points darling harbour, four points sydney, sheraton sydney, sydney four points, sydney sheraton
FORMERLY KNOWN AS
Four Points by Sheraton Sydney, Darling Harbour
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
888
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Frequently Asked Questions about Hyatt Regency Sydney
Which popular attractions are close to Hyatt Regency Sydney?
Nearby attractions include Darling Harbour (0.3 km), Big Night Out Pub Crawl (0.3 km), and Volle Jewellery (0.4 km).
What are some of the property amenities at Hyatt Regency Sydney?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Sydney?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Sydney?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Hyatt Regency Sydney?
Conveniently located restaurants include Caffe' Amici, The Baxter Inn, and Fortune Village Chinese Restaurant.
Are there opportunities to exercise at Hyatt Regency Sydney?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Regency Sydney located near the city centre?
Yes, it is 0.5 km away from the centre of Sydney.
Are any cleaning services offered at Hyatt Regency Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Sydney offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hyatt Regency Sydney?
Many travellers enjoy visiting Chinese Garden of Friendship (0.8 km), State Theatre (0.3 km), and St. Mary's Cathedral (1.1 km).