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Hyatt Regency Sydney

161 Sussex Street, Sydney, New South Wales 2000 Australia
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Traveller (1204)
Room & Suite (600)
Dining (93)
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About

#72 of 192 hotels in Sydney
Location
Cleanliness
Service
Value
Travellers' Choice
Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Sydney's largest premium hotel, Hyatt Regency Sydney boasts 878 guestrooms, five bars and restaurants, a spa and 3,700 square metres of flexible meeting and event space. Hyatt Regency Sydney has the facilities to cater for all your needs including complimentary Wi-Fi, laundry services, room service, 24-hour front desk, a fitness centre, limousine service, external parking and more! Guest rooms and suites feature comfortable beds, large flat screen TVs, movies on-demand, a work desk, in-room safe, air conditioning, alarm clock, wake-up service, hairdryer and tea & coffee making facilities. There is an array of drink and dining options including an impressive rooftop bar, Zephyr with views of Darling Harbour, a cocktail bar Jackalberry, the elegant Lobby Lounge for drinks, snacks and High Tea, Sailmaker restaurant serving buffet breakfast and seafood dinners and Dundee Arms, one of Sydney's oldest pubs.
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Property amenities
Paid private parking nearby
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Banquet room
Body wrap
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Special diet menus
Rooftop bar
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Massage
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Marina View
Languages Spoken
English
4797Reviews90Q+A100Room tips

Reviews
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Traveller rating
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Jackie wrote a review Today
Toronto, Canada2 contributions
Hotel is located near the harbour and close to the city centre. Check in was easy, staff were friendly and professional. Breakfast was amazing. The Restaurants had great meals. Concierge was extremely helpful and gave great advise.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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architectsinha wrote a review 23 Feb
Hyderabad, India1 contribution
I was unable to set temprature for room AC, there were no Indian cuisine, and dinner was not available post 10 PM. It was difficult to place order through the app, and I had to place order by calling service desk which responded after 3-4 Calls
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
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Location
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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murakichi2024 wrote a review 22 Feb
1 contribution
Stay at Hyatt with amazing view of Darling harbor was great experience for us. In my opinion, if you were to make the room even better, it would be better if it had a bathtub. But if I have a chance to come Sydney again, I would love to stay this type of room again. Thank you.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 4 days ago
Hi there, thank you for visiting Hyatt Regency Sydney, and for your wonderful review. We're delighted to hear you had a great experience and stay. We hope to welcome you back again sometime soon. Warm Regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chuck H wrote a review 22 Feb
Moyock, North Carolina7 contributions7 helpful votes
Great location, you could not ask the staff from every aspect to be more inviting! My wife and I could not be more pleased and will definitely recommend. All staff from check in to rooms being serviced were very professional and made us feel very welcome.
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 4 days ago
Hi there, thank you for visiting Hyatt Regency Sydney, and for your wonderful review. We're delighted to hear you had a great stay, and also enjoyed the location of our hotel. We hope to welcome you back again sometime soon. Warm Regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pete632024 wrote a review 21 Feb
Sydney, Australia1 contribution
Room was very basic in layout with no coffee machine - just satchet instant coffee for a room rate of $799 per night - the bathroom was basic as well in payout with just a toilet, basin and shower - no bath with vanity space for 2 people
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kuanchung H wrote a review 18 Feb
1 contribution
from here, you can basically walk to most of the attraction in the city. It's near Darling harbor, city cntre, and Baragaroo area. the view to Darling harbor is stunning. We can even enjoy the firework show in our room
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 6 days ago
Hi there, thank you for visiting Hyatt Regency Sydney, and for your wonderful review. We're delighted to hear you had a great stay, enjoyed our facilities and location. We hope to welcome you back again sometime soon. Warm Regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Katie D wrote a review 12 Feb
Nambucca Heads, Australia3 contributions
We loved staying at The Hyatt Regency. We stayed for an early Valentine's Day celebration (2 nights) and we honestly could not fault a thing! Staff were extremely friendly and helpful, the rooms were immaculate, room service was great, and we are some of the best food we've ever had! The location is perfect too - close to everything Sydney has to offer, via walking or public transport. We will definitely be coming back and would highly recommend this hotel to everyone. Thankyou Hyatt Regency for a wonderful stay!
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 1 week ago
Hi there, thank you for visiting Hyatt Regency Sydney, and for your fantastic review and recommendation. We're delighted to hear you loved your stay, enjoyed our facilities and the location of our hotel. We hope to welcome you back again sometime soon. Warm Regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mjsnail wrote a review 12 Feb
Sydney, Australia1 contribution
Had a sensational weekend away . The Hyatt services and rooms and wonderful . The Hotel location too Darling Harbour is brilliant . Our harbour view was fantastic got too watch the Drone Show and fireworks from room as Rain was happening . It was brilliant
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Review collected in partnership with Hyatt Hotels
Date of stay: February 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 2 weeks ago
Hi there, thank you for visiting Hyatt Regency Sydney, and for your fantastic review. We're delighted to hear you had a sensational weekend away, enjoyed our facilities, as well as our location. We hope to welcome you back again sometime soon. Warm Regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pinkyinky123 wrote a review 12 Feb
San Diego, California8 contributions
Stayed 5 nights. This property is in a great location to get anywhere in Sydney. Was able to walk anywhere from here. Easy trips to mass transit such as ferries and trains. Clean, comfortable, and spacious rooms. Morning buffet was ok. Food was average. Omelets/egg ordering is overly complicated but not a negative. Best view is at Zephyr Bar which provides some great waterfront and city views. However.....doublecheck before ordering anything and doublecheck your bill. Thee charging for drinks is confusing at best, purposely deceptive at worst. Got charged for "doubles" (which they were not) when I ordered directly off the menu. Drink price on menu was $16 AuD. Got charged $34. Was told by server that the price on menu was for the alcohol alone and the additional charges was for mixers and "labor to make the drink. When i talked to the bar manager, I was told the price was because I had "doubles". When I asked him if what was served looked like a double he said that he could not tell. I then told him what the server told me. He had no explanation. I did get the price reduced but the fact that there were at least two different stories on this made me very suspicious and unhappy. Did not think this type of activity would happen at a Hyatt Regency. Bottom line....stay for the room and location.....go somewhere lese for drinks.
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Review collected in partnership with Hyatt Hotels
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 1 week ago
Hi pinkyinky123, thank you for visiting Hyatt Regency Sydney and for taking the time to provide feedback. We're pleased to hear that you had a comfortable and enjoyable stay overall, but we're disappointed to hear of your experience at Zephyr. We sincerely apologise for the confusion regarding pricing. Please be assured that it was not at all our intention to be misleading, and that it was an unfortunate error in communication. Our spirit menu shows the price of the spirit alone and mixers are an additional cost. This should have been communicated at the time of purchase, so we apologise that that was not the case. Our Bar Manager is correct that a double serve is at an additional cost, but as they didn't serve the drink they didn't know whether you ordered a mixer or a double serve, hence the confusion and the two different accounts. We're disappointed that your stay was marred by this experience, but we sincerely hope to welcome you back in future for a more memorable and seamless visit. Warm regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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julesj41 wrote a review 12 Feb
Wollongong, Australia19 contributions7 helpful votes
The hotel itself is clean, small rooms, great location, great breakfast. Only issue we had was the self parking at Wilson’s carpark across the road. I rang the hotel to ask about parking and was told to validate the ticket at reception and the parking would be billed to our room. We stayed 2 nights and checked the parking rate at Wilson’s which was approximately $75 for 2 nights. After validating the card at Hyatt and later receiving our email invoice we were charged $270 for 2 nights. After asking about this they said we had unlimited entry/exit from carpark with their payment but if we paid Wilson’s direct we couldn’t take the car out. Well we didn’t want to take our car out so paid way more for something we never needed. So beware of the parking as if you don’t need your car, then pay directly at the carpark for a wayyy cheaper rate. This was not explained to us at reception or 2 days before when I rang the hotel to enquire about the parking situation.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Back of hotel access to darling harbour is a plus.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Hyatt Regency Sydney Team, Owner at Hyatt Regency Sydney
Responded 1 week ago
Hi julesj41, thank you for visiting Hyatt Regency Sydney and for taking the time to leave a review. We're so pleased that you enjoyed your stay including breakfast at Sailmaker and our location in Darling Harbour. We sincerely apologise for the confusion with parking and for the inconvenience caused. As you mentioned, parking can be validated at our hotel for unlimited entry and exit to Wilson parking, but you can also pay directly if you plan to leave your car there. This should have been clearly communicated to you prior arrival and upon checking in, so we apologise that this was not the case. We're disappointed that this mistake occurred and that it detracted from your stay, but we hope to welcome you back in future for a more memorable and seamless stay. Warm regards, the Hyatt Regency Sydney team.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$312 - AU$556 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton darling harbour hotel sydney, 4 points by sheraton darling harbour, four points darling harbour, four points sydney, sheraton sydney, sydney four points, sydney sheraton
FORMERLY KNOWN AS
Four Points by Sheraton Sydney, Darling Harbour
LOCATION
AustraliaNew South WalesSydneyCentral Business District
NUMBER OF ROOMS
878
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HYATT REGENCY SYDNEY: 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hyatt Regency Sydney
Which popular attractions are close to Hyatt Regency Sydney?
Nearby attractions include Big Night Out Pub Crawl (0.3 km), Volle Jewellery (0.4 km), and Virtual Room: Virtual Reality Sydney (0.3 km).
What are some of the property amenities at Hyatt Regency Sydney?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at Hyatt Regency Sydney?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt Regency Sydney?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hyatt Regency Sydney?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Hyatt Regency Sydney?
Conveniently located restaurants include Caffe Amici, The Baxter Inn, and Primi Italian.
Are there opportunities to exercise at Hyatt Regency Sydney?
Yes, guests have access to a fitness centre during their stay.
Is Hyatt Regency Sydney located near the city centre?
Yes, it is 0.5 km away from the centre of Sydney.
Are any cleaning services offered at Hyatt Regency Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Does Hyatt Regency Sydney offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Hyatt Regency Sydney?
Many travellers enjoy visiting State Theatre (0.3 km), Anzac Memorial (0.9 km), and St. Mary's Cathedral (0.9 km).