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Shangri-La Hotel Sydney

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Traveller (3475)
Room & Suite (1839)
Dining (244)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(540 reviews)
“blu bar”(236 reviews)
“opera house”(1,258 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
1 Jul.2 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,017)
There are newer reviews for Shangri-La Hotel Sydney
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6,428 results
Traveller rating
3,793
1,552
609
283
191
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LanguageEnglish
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3,793
1,552
609
283
191
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaytop floorwindow seatrocks arearoom serviceharbour viewcorner suiteturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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21 - 25 of 6,428 reviews
Reviewed 1 week ago

Stayed for one night only. Offered upgrade to Horizon Grand Harbour Executive Suite Room. Wow. Definitely worth the extra. Also given extra fruit platter, bottle of wine and some chocolates. Bed terrific. Marble bath tub overlooking sunset to the west. Window seats in bedroom and...More

Thank willzc1969
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 1 week ago

Dear willzc1969, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

Reviewed 2 weeks ago via mobile

What can I say, Charlie in the valet when I arrived, last Thursday evening, with a distinct English accent and a smile from ear to ear with a greeting I wont forget. I was blessed he was on each morning after that, to be greeted...More

Thank angelique r
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear angelique r, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you with us again soon. Kind...More

Reviewed 2 weeks ago via mobile

I’ve been here twice on extended stay within a month due to work and I have to admit this is by far the best hotel I’ve stayed in over the many frequent trips I have had to date. The service is excellent and not much...More

Thank Mephalla
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear Mephalla, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you with us again soon. Kind Regards,...More

Reviewed 2 weeks ago via mobile

We stayed for total three nights( two night in executive grand harbor view room and one night in executive darling harbor view room) The reason why we booked this hotel was that it has one of the best panoramic Sydney harbor view and it didn’t...More

1  Thank martyrhuang
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear martyrhuang, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

Reviewed 2 weeks ago via mobile

Firstly let me just say this is a fantastic hotel and if you've seen my other reviews you'll note that I am notoriously fussy. The finish to the rooms is of a very high standard, albeit of a more classic design. Check in was slow...More

2  Thank 713Edward
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 weeks ago

Dear 713Edward, Thank you for sharing your feedback and choosing to stay at Shangri-La Hotel, Sydney. I am sorry to hear you were disappointed during your stay and I have taken note of the smell in the Lobby and service issues you pointed out in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 181 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#16 Spa Hotel in Sydney
#41 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 181 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#16 Spa Hotel in Sydney
#41 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (3475)
Room & Suite (1839)
Dining (244)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
misskellie2018
19 June 2018|
Answer
Response from Fahad A | Reviewed this property |
Valet if I recall was apx 49. Thats for 24 hour period. Not sure about self parking.
1
Vote
lifesabeach0308
8 June 2018|
AnswerShow all 3 answers
Response from MaurTee | Reviewed this property |
There are great views inside from dine rooms, the restaurant and the bar. Then there are the fabulous views from the club lounge. All of those are inside. I did not see anywhere where there was access to the outside.
1
Vote
keavepoh
22 March 2018|
AnswerShow all 2 answers
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
Room Tips
"try booking directly?"
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"the horizon level for quietness, service, buffet and great room views."
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"Premier Grand Harbour View Rooms probably boast some of the best views in Sydney. Spoil yourself if you can..."
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"I stayed on the 20th floor"
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