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Shangri-La Hotel Sydney

6,787 reviews
#35 of 186 Hotels in Sydney
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(524 reviews)
“blu bar”(227 reviews)
“cafe mix”(206 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,787)Write a Review
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Traveller rating
3,680
1,504
584
273
182
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3,680
1,504
584
273
182
Show reviews that mention
All reviewshorizon clubblu barcafe mixaltitude restaurantopera housegrand harbour view roomcircular quaywindow seattop floorrocks arearoom servicecorner suiteturn down serviceclub roombottle of champagnefour seasonsfive star hotel
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1,841 - 1,845 of 6,223 reviews
Reviewed 6 March 2016

We regularly stay in the city and have stayed in many hotels including the Novotel, Four Seasons, Westin, Marriot, Swisshotel, Holiday Inn, among others. However for us, the Shangri-La really ticked a lot of boxes. It's the little things. The room size was very generous...More

3  Thank walgus
Response from Paul M, Director of Sales 7 Marketing at Shangri-La Hotel SydneyResponded 14 March 2016

Dear walgus, Thank you for your very positive review of our hotel and for choosing us as your favourite in Sydney. Lovely to hear your comments about the room amenities and the friendliness of our staff. We aim to make your guests comfortable during their...More

Reviewed 6 March 2016

Superior hotel. Service, location, food, gym, and so on a very good level. Standard room is rather cosy with good view into opera house in my case, and provided very good base for a couple of days in Sydney.

Thank JRa70
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 14 March 2016

Dear JRa70, Thank you for taking the time to review our hotel. I'm very pleased to hear that you enjoyed your stay with us and we look forward to having you again in the near future. Best regards, Paul

Reviewed 6 March 2016

We had a one bedroom suite which had separate living room bedroom and bathroom with 2 separate loos. Had a very comfortable stay for 14 nights. AC could do with updating as bedroom and bathroom very hot while lounge was very cold and took a...More

Thank Legin16
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 14 March 2016

Dear Legin16, Thank you for your lovely review of your recent stay. It was our pleasure to have you with us for two weeks and I'm glad that we made your stay as comfortable as possible. I will certainly let Jerry know of your compliments...More

Reviewed 5 March 2016

I was in Sydney for business and chose this hotel over Swissotel and i am so glad that i did. Spacious rooms, efficient and attentive front-desk staff and great views of the Sydney harbour are some of the qualities of this property. Their bar on...More

Thank qb76
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 14 March 2016

Dear qb76, Thank you for choosing to stay at Shangri-La Hotel, Sydney. Excellent to hear that your colleagues were able to delight you and that your were impressed with your room accommodation with magnificent views of Sydney Harbour. Blu Bar on Level 36 is truly...More

Reviewed 5 March 2016

Arriving from South Africa for three nights until our cruise, we enjoyed a lovely suite on the Club room floor overlooking the bridge and opera house. Getting over jet lag was the main reason for our 3 day stay and the staff were very helpful...More

Thank Ruth H
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 14 March 2016

Dear Ruth H, Thank you for choosing to stay at the Shangri-La Hotel, Sydney. I'm very pleased to hear that you enjoyed the elevated level of luxury in the Horizon Club. The view in particular is unparalleled. I will forward your compliments to the rest...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 220 - USD 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 220 - USD 504 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#13 Spa Hotel in Sydney
#15 Family Hotel in Sydney
#15 Romantic Hotel in Sydney
#34 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3341)
Room & Suite (1795)
Dining (236)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
maurice s
3 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
9 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Kerry C
17 July 2017|
Answer
Response from Gudrun S | Property representative |
Thank you for you message. Secure Parking offers the following rates for parking at the hotel: Monday - Sunday, 0 - 4 Hrs+, at $44.00. You enter via the main entrance to the hotel and Secure Parking will valet your car... More
0
Votes
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12345621
Room Tips
"Harbour view on high floor recommended"
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"Grand Harbour view room if the budget will stretch to it"
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"Aim high and corner or harbour view room"
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"Grand Harbour View."
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