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Shangri-La Hotel Sydney

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Traveller (3424)
Room & Suite (1823)
Dining (243)
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Overview
  • Excellent60%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(530 reviews)
“blu bar”(233 reviews)
“opera house”(1,233 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,909)
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6,337 results
Traveller rating
3,742
1,533
599
276
187
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3,742
1,533
599
276
187
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaywindow seattop floorrocks arearoom servicecorner suiteharbour viewturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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1,681 - 1,685 of 6,337 reviews
Reviewed 3 June 2016 via mobile

We stayed here for a Saturday night while Vivid was on. The checkin was quick and the checkout even quicker. The room was perfect with an exceptional view over the harbour. Large comfy bed and a bath perfect for 2. The Buffet breakfast has to...More

1  Thank Chris A
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 4 July 2016

Dear hardine_media, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed 3 June 2016 via mobile

My husband and I stayed here for four days while on our honeymoon and the stay was nice. While we liked the room itself and would give it four stars, we had a few experiences that tainted our stay. First experience was upon check-in and...More

3  Thank andan24
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 4 July 2016

Dear andan24, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm sorry to hear about the issues you encountered, especially during check-in, as this is not indicative of the level of the service we provide. However I'm pleased that our colleagues were able...More

Reviewed 3 June 2016

The Shangri-La Sydney is amazing! They were perfect from the first moment I walked into the lobby until the the moment I checked out. I did not have a bad experience. The front desk staff was attentive, efficient and friendly. The restaurant was excellent. Every...More

1  Thank Thomas508
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 4 July 2016

Dear Thomas508, Thank you for taking the time to write about your recent stay with us. I'm glad to hear that you had a wonderful stay with us and we look forward to your next visit. Best regards, Paul

Reviewed 2 June 2016

Our stay was perfect and staffs were very pleasant and helpful. I must say Shangri La trained their staff very well. Service was very professional. On the moment we stepped into the hotel, we are very lucky to found out that are room is ready...More

Review collected in partnership with shangri-la.com
Thank AiannLozano
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 24 June 2016

Dear AiannLozano, Thank you for choosing to stay at Shangri-La Hotel, Sydney. Wonderful to hear that our colleagues were able to delight you in every aspect of your stay. The Horizon Club is indeed an elevated level of luxury and it's great that you took...More

Reviewed 2 June 2016

Very comfortable. Friendly and helpful staff, and a fantastic restaurant. Many ethnic choices from all over the east. Also fabulous bar on 39th floor serving cocktails of your choice while you look at the lights and harbour below. Conveniently located at the Rocks and easy...More

Thank 734marilynl
Response from Paul M, Director of Sales & Marketing at Shangri-La Hotel SydneyResponded 24 June 2016

Dear 734marilynl, Thank you for your review of the hotel. Fantastic to hear that you you enjoyed Blu Bar on Level 36, it really is one of Sydney's signature experiences especially with the breathtaking view of the harbour. We look forward to having you again...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 193 - USD 407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#14 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#38 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 193 - USD 407 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#14 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#38 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (3424)
Room & Suite (1823)
Dining (243)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
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keavepoh
22 March 2018|
Answer
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
maurice s
3 October 2017|
AnswerShow all 2 answers
Response from EscapeNow | Reviewed this property |
So sorry Maurice for the delayed answer - I just saw it. I am sorry to say I have no experience on Opera House tours so I cannot answer. Best wishes for a successful vacation.
0
Votes
Cheryl A
9 August 2017|
AnswerShow all 2 answers
Response from Thigster | Reviewed this property |
Cheryl, I'm sorry I dont know the answer to that one without contacting them directly ... Given it was a work trip, we all went back to our rooms on our own (that I was aware of:))
0
Votes
Room Tips
"Fabulous views from higher floors"
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"If you budget allows, get a Club Room - the views, the food (and the evening drinks) make it totally..."
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"It you can afford a Deluxe Harbour View Room it is extra special."
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"The Horizon rooms are on the higher floors, but not all have a great view."
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