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Shangri-La Hotel Sydney

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#26 of 178 Hotels in Sydney
Certificate of Excellence
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5,819 Reviews from our TripAdvisor Community

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Showing 5,365: English reviews
west gosford
Reviewed 14 July 2015

Booked the harbour view room, and definately got that. Stunning views. Great service. The bathroom was very posh, and the shower was magnificent. The Chi spa downstairs gave us a wonderful, relaxing experience.

Review collected in partnership with shangri-la.com
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Helpful?
Thank 143katrinap
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear 143katrinap, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

kl
Reviewed 14 July 2015 via mobile

The hotel provided good service, staffs were attentive, and warm hospitality. The view is magnificent from the hotel. Restaurants food is good and price reasonable. The spa is one of the best I've encountered. Great masseur! Maintain all these in future

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Helpful?
Thank Yang Y
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Yang Y, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits...

Goulburn, Australia
Reviewed 14 July 2015

This was our first time away as a couple in 8 years, normally we travel as a family. From the time we arrived until we departed the service was exceptional! We had early check in, fabulous view, gorgeous staff, french champagne and chocolates for our Anniversary - all the staff bent over backwards to make our stay a wonderful one!...

Review collected in partnership with shangri-la.com
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Helpful?
Thank allycv
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear allycv, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

Reviewed 14 July 2015

Will you buy a Swiss Chocolate or a Chocolate made in India? Same with the Hotel, I will go for one of the best, Shangri-La Hotel is like a Swiss Chocolate........Wonderful. Its friendly, attentive and has the right ambiance. A smile dose go a long way, so is the staff. The Restaurant on the 36th Floor "Altitude" with breath taking...

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Helpful?
Thank MozziL
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear MozziL, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

Seattle, Washington, United States
Reviewed 13 July 2015

Loved this hotel in Sydney and it has everything you need. We enjoyed breakfast on the 30th floor with a wonderful spread of everything you could wish for. We stayed 4 nights and the food didn't vary much, but there was so much to choose from it was always delicious. We took advantage of the spa and got a massage...

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Helpful?
Thank Karal C
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Karal C, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. I will definitely pass on your compliments to the Horizon Club team and we hope to see you again soon. Best regards, Paul

Canberra, Australia
Reviewed 12 July 2015

Second visit to this hotel and was better than the first. We got a great deal for the Horizon Room. Absolutely fantastic. The best part was the staff, they could not do enough for us. We loved every moment of our weekend including our fantastic room on the 31st floor with an Opera House view. Will definitely be our hotel...

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Helpful?
Thank Julie V
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Julie V, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. I will definitely pass on your compliments to the Horizon Club team and we hope to see you again soon. Best regards, Paul

Dubai, United Arab Emirates
Reviewed 12 July 2015

We had a great time at the Shangri-La Sydney. We enjoyed the 5 star comfort of the hotel and the close proximity to the Sydney Harbour and the Opera. We travelled with our 13 month old daughter and we had great strolls around The Rocks and the harbour easily from the hotel. The check-in staff even gave a stuffed Koala...

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Helpful?
Thank fedemorjor
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear fedemorjor, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

Canberra, Australia
Reviewed 11 July 2015

Sumptuous views and excellent facilities makes this place the stand out it is. Everything is how you expect it to be and it's luxurious in an Asian 5 star kind of way that is hard to find in Australia. Location is a bit out of the way but it was close to work. The sky bar on the top floor...

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Thank Lunarboogie
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Lunarboogie, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

Melbourne, Australia
Reviewed 10 July 2015

In reality this would be a 5-rating except for a couple of things during my stay. The room was a standard king size but there was plenty of space and the bathroom was also large. The bed was comfortable and, even though I was only on the 6th floor, I had a good view of the Opera House. I have...

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Helpful?
Thank Dave L
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Dave L, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits...

Dubbo, Australia
Reviewed 10 July 2015

I could have sat at the window of my hotel room and stared at the view all day. What a lovely location for a hotel and so convenient to restaurants and the beautiful Rocks area. The only thing which wasn't perfect for us we the reception staff on check in. There were more important guests for here other than us...

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Helpful?
Thank Bellsie17
Paul M, Director of Sales & Marketing at Shangri-La Hotel Sydney, responded to this review

Dear Bellsie17, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm very pleased to hear that you had a wonderful experience at the hotel and that our colleagues were able to delight you. For your next visit I highly recommend staying in one of our newly refurbished Horizon Club rooms and suites which come with exclusive benefits such...

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Staying in The Rocks

Neighbourhood Profile
The Rocks
The first residents of the Rocks were convicts and sailors from the old nation. As the oldest neighbourhood in the city, the area's cobblestone streets host more than 100 heritage sites and buildings, including the oldest house in Sydney, Camden Cottage, which was built in 1816. Taste a “midi “ or a “schooner” of beer and dine “al fresco” on the waterfront at some of the oldest pubs in Sydney. The weekend markets at the Rocks are where you can find local artists' hand-made souvenirs, organic food and designer jewelry in a relaxed and friendly atmosphere. To enjoy some of the best Australian and international contemporary art, the MCA museum is open every day and select evenings. At the end of a long day of sightseeing, be sure to save energy to dance the night away at the area's many late night entertainment venues.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Shangri-La Hotel, Sydney is perfectly positioned between the iconic Sydney Opera House and Harbour Bridge in the historic Rocks district. Within walking distance of the city's major shopping venues and tourist attractions, the hotel offers panoramic views of Sydney Harbour. A wide selection of dining options including Australian cuisine at award winning Altitude Restaurant, Mix and Grill in the all day dining restaurant Café Mix and fabulous cocktails at the glamorous Blu Bar on 36. ... more   less 

Additional Information about Shangri-La Hotel Sydney

Address: 176 Cumberland Street,The Rocks | Sydney 2000, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney > The Rocks
Price Range: $301 - $669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Sydney 5*
Number of rooms: 563
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Travelocity, Cheap Tickets, Agoda and Jetsetter so you can book your Shangri-La Hotel Sydney reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Sydney
Shangri La Hotel Sydney
Hotel Style:
#3 Business Hotel in Sydney
#11 Spa Hotel in Sydney
#15 Romantic Hotel in Sydney
#17 Family Hotel in Sydney
#26 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Sydney staff and other travellers.
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Questions? Get answers from Shangri-La Hotel Sydney staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the Opera House view to get the best view in Sydney”
 of 5 bubbles Reinaaaaaaaa, 17 Jan 2017 | Read review
“Corner Suite facing Bridge, highest floor as possible. near the street that leads to the bridge, you will hear the noise.”
 of 5 bubbles Sistatravelista, 16 Jan 2017 | Read review
“Room with a view of all kinds!”
 of 5 bubbles emmalouisew11, 13 Jan 2017 | Read review
“Horizon Club rooms were great”
 of 5 bubbles KittyKatCarey, 13 Jan 2017 | Read review
“Rooms with views worth the extra cost”
 of 5 bubbles Gone2Dogs, 11 Jan 2017 | Read review
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