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Shangri-La Hotel Sydney

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Traveller (3475)
Room & Suite (1839)
Dining (244)
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Overview
  • Excellent61%
  • Very good24%
  • Average9%
  • Poor4%
  • Terrible2%
Travellers talk about
“horizon club”(540 reviews)
“blu bar”(236 reviews)
“opera house”(1,258 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (7,018)
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6,429 results
Traveller rating
3,793
1,553
609
283
191
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LanguageEnglish
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3,793
1,553
609
283
191
Show reviews that mention
All reviewshorizon clubblu baropera housegrand harbourcircular quaytop floorwindow seatrocks arearoom serviceharbour viewcorner suiteturn down serviceclub roombottle of champagnefour seasonsbuffet breakfastfive star hotel
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1 - 5 of 6,429 reviews
Reviewed today

As my first port-of-call on my exploration of the 6th continent, Oz, Shangri-La lived up to it's name in more ways than one. The staff are complete angels - they're are truly at your beck and call, making sure you're stay is as light as...More

Thank NikatheSunQueen
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded today

Dear NikatheSunQueen, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

Reviewed 2 days ago

I booked at the last minute a room via the Qantas website at the ShangriLla. I had an extensive look at probably 10-15 hotels and before deciding on the ShangriLa. I nearly always take the train to Circular Quay then proceed to the hotel. Being...More

Thank JeffDesmond
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded yesterday

Dear JeffDesmond, Thank you for sharing your feedback and choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us...More

Reviewed 3 days ago

My daughter and I spent a one night stay last week at the Shangri-La and were treated to an amazing view from the Horizon Level to the Vivid Lights beyond, capturing the Opera house, Luna park, the harbour bridge. As the weather was cold and...More

Thank Kathy S
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 days ago

Dear Kathy S, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind...More

Reviewed 3 days ago

The Shangri-La sits in an unrivalled position on Sydney Harbour and the views are probably the best to be had in the city. They are uninterrupted and truly extraordinary, and proved the prefect place to say to enjoy Vivid. However the hotel did not quite...More

Thank R D
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 days ago

Dear R D, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you enjoyed your experience at the hotel and our colleagues were able to delight you. I would like to apologise for the slow lifts you experienced during your...More

Reviewed 3 days ago

Five years since the first stay, and the rooms are still in excellent condition. Booked a larger room this time, a corner room on the seventh floor. Great views of the Opera House and the Harbour Bridge. Vivid festival was on and that was the...More

Thank KevinRL
Response from Alex S, Director of Rooms at Shangri-La Hotel SydneyResponded 2 days ago

Dear KevinRL, Thank you for choosing to stay at Shangri-La Hotel, Sydney. I'm delighted to hear you had a wonderful experience at the hotel and our colleagues were able to delight you. We look forward to having you stay with us again soon. Kind Regards,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 181 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#16 Spa Hotel in Sydney
#41 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 181 - USD 391 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Sydney
#15 Romantic Hotel in Sydney
#15 Family Hotel in Sydney
#16 Spa Hotel in Sydney
#41 Luxury Hotel in Sydney
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (3475)
Room & Suite (1839)
Dining (244)
Pool & Beach (17)
Business Centre & Event Rooms (8)
Amenities (3)
Nearby
The Rocks
The first residents of the Rocks were convicts and
sailors from the old nation. As the oldest
neighbourhood in the city, the area's cobblestone
streets host more than 100 heritage sites and
buildings, including the oldest house in Sydney,
Camden Cottage, which was built in 1816. Taste a “midi
“ or a “schooner” of beer and dine “al fresco” on the
waterfront at some of the oldest pubs in Sydney. The
...More
Questions & Answers
Ask a question
misskellie2018
19 June 2018|
Answer
Response from Fahad A | Reviewed this property |
Valet if I recall was apx 49. Thats for 24 hour period. Not sure about self parking.
1
Vote
lifesabeach0308
8 June 2018|
AnswerShow all 3 answers
Response from MaurTee | Reviewed this property |
There are great views inside from dine rooms, the restaurant and the bar. Then there are the fabulous views from the club lounge. All of those are inside. I did not see anywhere where there was access to the outside.
1
Vote
keavepoh
22 March 2018|
AnswerShow all 2 answers
Response from Poodlesrulehere | Reviewed this property |
I know they can provide it, but not sure if it’s free.
0
Votes
Room Tips
"try booking directly?"
Read review
"the horizon level for quietness, service, buffet and great room views."
Read review
"Premier Grand Harbour View Rooms probably boast some of the best views in Sydney. Spoil yourself if you can..."
Read review
"I stayed on the 20th floor"
Read review
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