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Capitol Square Hotel

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Traveller (171)
Room & Suite (311)
Dining (46)
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Overview
  • Excellent4%
  • Very good24%
  • Average38%
  • Poor17%
  • Terrible17%
3 weeks ago
“Close to CBD, rather average on other aspects”
5 weeks ago
“Good location ”
Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Wheelchair Access
Free Parking
3 Star Hotel
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Reviews (535)
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21 - 25 of 480 reviews
Reviewed 27 November 2017

Started off badly - distressed to be told that we did not have a booking so no twin room available although tariff pre-paid in early July. Offered a trundle bed - not suitable for old people! Staff then 'found' a room on 2nd floor. Good:...More

Thank Ailsa H
Response from Tony P, Front Office Manager at Capitol Square HotelResponded 29 November 2017

Dear Alisa H, Thank you for providing us we review. After my investigation into your lost booking, I have noticed that the agent you booked with has made an error by placing your reservation a day ahead. We were able to fix this with ease...More

Reviewed 22 November 2017 via mobile

Tiny, noisy rooms - I was right next to the lift and it goes all night. My neighbour was in his phone until midnight and I could hear his entire conversation. The room is tiny and dated. The bathrooms are dirty. At $344 a night...More

Thank Karen L
Response from Tony P, Front Office Manager at Capitol Square HotelResponded 23 November 2017

Dear Karen L, Thank you for choosing Capitol Square Hotel Sydney. I appreciate you taking the time to share your feedback with us on your most recent experience. Based on your review it is certainly disappointing to hear that your experience with us has not...More

Reviewed 7 November 2017

An older style hotel in the heart of Sydney. Room size is adequate, clean and comfortable as is bathroom. Comfy bed. Ten minutes walk from central station and five minutes from Chinatown. Thai restaurants abound. Wonderful if you are visiting the Capital Theatre. For the...More

1  Thank suelyn55
Response from Tony P, Front Office Manager at Capitol Square HotelResponded 8 November 2017

Dear Suelyn55, Thank you for taking the time to share your experience with us and the TripAdvisor community. It is our pleasure to note that your satisfaction with your stay recent stay particularly with our clean and comfortable rooms and our convenient location. Our prime...More

Reviewed 7 November 2017

Budget with not many facilities. Location is great however and it is clean. I spent one night, came in late and left early and for that it was good.Old building so floors are creaky but I was tired and slept like a log

Thank NavG
Response from Tony P, Front Office Manager at Capitol Square HotelResponded 8 November 2017

Dear NavG, Thank you for posting a review on TripAdvisor. Your feedback is very much appreciated and I am pleased to note you had a great sleep. :) We look forward to welcoming back soon, NavG. Best Regards, Tony Paik Front Office Manager

Reviewed 4 November 2017 via mobile

The staff at the hotel were lovely and accommodating but the hotel was awful. Stank of stale Chinese food, the rooms had absolutely no fresh air and were stuffy and stifling, the carpet was threadbare, the bathroom was mouldy, and the walls were dirty and...More

Thank AnnaStepho
Response from Tony P, Front Office Manager at Capitol Square HotelResponded 7 November 2017

Dear AnnaStepho, Thank you for taking the time to share your experience of Capitol Square Hotel Sydney. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver a positive...More

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About
Amenities
Top amenities
Restaurant
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
USD 88 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 88 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (171)
Room & Suite (311)
Dining (46)
Amenities (18)
Questions & Answers
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judithfitz
1 May 2017|
AnswerShow all 2 answers
Response from Greg W | Reviewed this property |
G'day judithfit - We stayed there last weekend and while there didn't seem anywhere to do so, we found the staff there terrific as they helped us with other issues and reckon they would do so. My suggestion would be just... More
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judithfitz
27 April 2017|
Answer
Response from Deelee68 | Reviewed this property |
The railway, Central railway is perhaps 5 minute walk to hotel very easy to find hotel Unsure of tour tickets and shuttle bus but at central railway you get get the direct airport train going both ways, very easy!
0
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Room Tips
"Don't accept the first room given"
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"Make sure you ask for a quiet room!"
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"Perhaps ask not to be near the elevators and on the top floors. We found room on seventh floor very quiet."
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"Don't use this hotel"
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