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Pullman Sydney Hyde Park

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#57 of 174 Hotels in Sydney
Certificate of Excellence
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Pullman Sydney Hyde Park
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2,124 Reviews from our TripAdvisor Community

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Showing 2,031: English reviews
Sydney, Australia
Reviewed 1 June 2016

The room was very comfortable, food nice and daytime staff excellent but we were a bit disappointed that we couldn't get a 'night cap' and snack at 11pm on a Friday night! We had stayed to make attending the footy a bit easier for my elderly Mum and as part of her birthday celebration. After arriving back at the hotel...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Louise B
London
Reviewed 1 June 2016 via mobile

Pros: early check in, late check out arranged as complimentary given so many stays at this hotel. Cons: 1) at the check in, staff confirmed he would not charge $1000 deposit on my card given my partners company was paying for the stay. He did charge the deposit on my card and also $50 dollars in cash- which was returned....

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Thank Eduardo Z
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear Eduardo Z Thank you for taking the time to review the Pullman Sydney Hyde Park on tripadvisor. I very much appreciated all of your comments as we strive to continually improve on the quality of product and service here at the hotel. I sincerely apologise about your experiences with Reception and I have addressed this with our rooms Division...

Wollongong, Australia
Reviewed 31 May 2016

We stayed at this hotel during Vivid and it was such a beautiful stay! We had booked the Superior King Bed with Hyde Park View Room and definitely loved it! Although the lobby could be renovated and made more modern (as it does not resemble a five-star hotel). The pool area was lovely although this could probably be cleaned more...

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Thank Alexiamihalopoulos
Auckland
Reviewed 30 May 2016 via mobile

I had a stay here for 2 nights and I was very impressed. Everything was perfect. The staff in reception were the friendliest I've had in a hotel for a while and nothing was too much trouble. Location is perfect for what I needed and walking distance to most Sydney attractions. For those Le Club Accor Gold/Platinum members - this...

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Thank HarryJM88
Reviewed 28 May 2016

The Pullman Hyde Park was an amazing place to stay. The decor was exquisite The staff were the most professional staff I have met. They were young but oozed maturity that could manage all situations. The view from level 20 was sensational. I did have a colleague stay in another room on same level, however, they were unable to get...

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Thank TheCountry C
Upper Hutt, New Zealand
Reviewed 23 May 2016

15 minutes via train from the airport and extremely handy to the city, harbour, botanical gardens and all public transport. We had a room with expansive views over Hyde park and the city including the tower. Very modern, clean and spacious room. The top floor with fitness room, spa and pool offered a great place to unwind with great views...

Review collected in partnership with Accorhotels.com
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Thank paminglis
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear paminglis, Thank you very much for taking the time to tell us about your recent stay with us at the Pullman Sydney Hyde Park. I was pleased to hear that you found the location "handy" as it is so close to amenities and shopping as well as some wonderful local attractions such as the Australia Museum. Thank you once...

Reviewed 23 May 2016 via mobile

Rated as 5 star but probably 4 at a push. My partner is an Accor member so we always try to stay within the group. Nice view from the room of Hyde park and good location. Our bed was a small double and we were told the room had been upgraded, but it was what we paid for. The executive...

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Thank Nkthomason
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear nkthomason, Thank you for posting a review of the Pullman Sydney Hyde Park on tripadvisor. I very much appreciated all of your comments as we strive to improve on all of our products and services. Warm Regards, Sarah Connelly General Manager

Perth, Australia
Reviewed 22 May 2016

Definitely not 5 star hotel especially when the sink in bathroom is cracked, and mould is growing in grout around theshower, with a musty smelling curtain too. The chairs around the rooftop pool have seen better days also. The weekend we were staying breakfast time seemed chaotic and unorganised, but I overheard the hotel was short staffed that weekend, which...

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Thank DAM1961
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear DAM1961, Thank you for taking the time to post a review of The Pullman Sydney Hyde Park. I very much appreciate all feedback as we strive to improve on our products and services. I do apologise that there were several aspects of your bathroom that were not of a 5 star standard and I will address this with our...

Reviewed 22 May 2016 via mobile

Staff were very friendly and check in was as prompt as could be pending the line up. Bedding was beautiful. Hotel has clearly spent a lot of money on making sure the bedding is comfy and up to standard. Rooms spacious and impeccably clean. Breakfast buffet. Wow i felt very awkward there and it was not relaxed in any way....

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Helpful?
Thank balcam82
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear balcam82, Thank you for taking the time to post a review of your recent stay with us at The Pullman Sydney Hyde Park. I very much appreciated your comments about our rooms and bedding however I do apologise that your experience with breakfast was not a positive one. I have since taken the time to review the staffing levels...

Melbourne, Australia
Reviewed 22 May 2016

Location of this hotel is great on College Street. Was great for the half marathon run in the garden across the road. Staff very friendly and professional at all times. Very nice layout in the foyer. Parking a bit pricey but that too be expected in the heart of the city. Pool and spa upstaits with a great veiw. Pool...

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Helpful?
Thank John B
PullmanGM01, General Manager at Pullman Sydney Hyde Park, responded to this review

Dear John B I hope you had a lovely weekend and thank you for taking the time to tell us about your stay at Pullman Sydney Hyde Park. It was great to hear that you were able to experience the wonderful views from out rooftop and your advice about The Cook and Phillip Park Pool and Fitness Center. The Center...

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Staying in Darlinghurst

Neighbourhood Profile
Darlinghurst
Home of the small bar revolution in Sydney, Darlinghurst has more bars per capita than any other suburb. Themes range from American whiskey bars and 1950’s theme bars to hidden bars requiring secret passwords. Oxford Street is the "Gay Capital" of Australia, where gay and lesbian-friendly venues feature “diva shows” and dancing until the morning. Vintage lovers flock to Crown Street, and small designer boutiques can be found along Victoria and Bourke Streets. Dining in Darlinghurst is a gastronomic adventure. Food from all over the world is on the menu, from American ribs to tapas, sushi to gelato and every ethnicity in between.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located on the steps of Hyde Park and minutes from the Sydney CBD, our central Sydney hotel offers you a world class experience at the perfect location to enjoy all of which Sydney has to offer. Just moments away from Haymarket, our hotel in central Sydney is at the junction of downtown Sydney's business precinct(CBD), cultural delights and moments from Darling Harbour, the Sydney Opera House and Sydney Botanic Gardens. With views of Sydney Tower, our modern guest rooms blend comfort with convenience. We distinguish ourselves from other central Sydney hotels close to Haymarket with friendly staff and world class facilities, within easy reach of vibrant nightlife, Oxford Street restaurants and close to major stadiums such as Sydney Cricket Ground (SCG) and Sydney Football Stadium (SFS). Whether dining at our restaurant or relaxing by our rooftop swimming pool, the centrally located Pullman Sydney Hyde Hotel is sure to delight. ... more   less 

Additional Information about Pullman Sydney Hyde Park

Address: 36 College St, Sydney, New South Wales 2010, Australia
Region: Australia > New South Wales > Sydney > Darlinghurst
Price Range: $210 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Sydney Hyde Park 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Marriott Sydney
Sydney Marriott
Hotel Style:
#40 Family Hotel in Sydney
#53 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Sydney Hyde Park staff and other travellers.
16 questions
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Questions? Get answers from Pullman Sydney Hyde Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a front room with a viewover the park”
  • Night time view from room overlooking Hyde Park
2711paddy, 14 Apr 2017 | Read review
“Rooms overlooking Hyde Park are the way to go.”
Marsman351, 10 Apr 2017 | Read review
“Park views are great.”
mickh162, 10 Apr 2017 | Read review
“we asked for a quiet room - had room at the back of the hotel high up, so was quiet”
ashAustralia, 29 Mar 2017 | Read review
“We prefer park-view rooms - looking out to Hyde Park.”
MIke2902, 27 Mar 2017 | Read review
5 of 5