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Crystalbrook Albion

21 Little Albion St Surry Hills, Sydney, New South Wales 2010 Australia
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Traveller (120)
Room & Suite (68)
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About

#15 of 192 hotels in Sydney
Location
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Value
Situated in the heart of Surry Hills, Sydney, Crystalbrook Albion is an eclectic mix of heritage and contemporary detail true to its own DNA and that of Surry Hills. At our boutique hotel, we enjoy modern living through attitude, design, technology and a passion for a better world – or what we call #responsibleluxury. That means no plastic straws, water bottles or guest-room key cards; using technology to reduce paper, providing large-pump amenities bottles (saving more than 64,000 plastic bottles each year) and partnering with TerraCycle, OzHarvest and Containers for Change. Delightfully intimate, devastatingly gorgeous, genuinely original and refreshingly unpretentious, Crystalbrook Albion features 35 guest rooms (some which are pet-friendly!), a dedicated team of hosts on hand around the clock to offer individualised service, a rooftop garden oasis with views over Surry Hills and Sydney city and an honour bar featuring top-shelf beverages and gourmet nibbles. For something more substantial to indulge in, pop next door to Surry Hills' newest restaurant and bar, Shaffa. Crystalbrook Albion is housed within a unique heritage building full of history, dating back to its original construction in 1903 as a former school convent. The property was transformed into a modern boutique hotel in 2018, seamlessly merging a heritage-listed building with a new world of tantalising delights and surprises, largely influenced by 1920s and 1970s styles of interiors. The hotel is located in the buzzing inner Sydney suburb of Surry Hills, which is fast becoming a popular alternative to the CBD and home to some of Sydney's best food and beverage offerings such as Chin Chin, Firedoor and Nomad.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Rooftop terrace
Baggage storage
Wifi
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Snack bar
Wine / champagne
Concierge
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Seating area
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand films
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Romantic
Languages Spoken
English

Location

21 Little Albion St Surry Hills, Sydney, New South Wales 2010 Australia
Crystalbrook Albion
165Reviews3Q+A22Room tips

Reviews
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jetsetterjj wrote a review Dec 2023
New York24 contributions10 helpful votes
I stay in hotels quite often and this was my favourite stay of the year. It’s not the most modern building (which actually adds to its charm) but it stands out due to the incredible service, well-equipped rooms and unique features such as it’s rooftop terrace, complimentary pastries and G&T trolley. When I checked in, I was given a tour of the hotel’s amenities on the way to my room and the features of the room were also fully explained (I don’t think I’ve ever received that level of service before). The room itself (an “urban” size) was spacious, clean and quiet. I liked that it had all the mod cons but still felt true to the older style of the building. Around the area there’s great cafes, bars and restaurants as well as public transport to the city. I’ll definitely be returning to the Crystalbrook Albion.
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Barry V wrote a review Jan 2023
Gisborne, Australia118 contributions63 helpful votes
Hotel's Favourite
Amazing property! Our dog loved it too. Cozy guesthouse like accommodation. Great finishes, clean and friendly service. Loved the courtyard and rooftop garden. Definitely highly recommend. Easy walk into Surry Hills. Located in a quiet friendly neighbourhood.
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Street parking limited!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded 16 Jan 2023
Thank you for taking the time to review your stay stay with us and we are thrilled that you had an "awesome!" time. Our location is perfect, as it is so close to the city and also just out of it enough that you can enjoy the leafy green streets of Surry Hills. Hope to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alisej187 wrote a review Sept 2023
Melbourne, Australia134 contributions58 helpful votes
+1
Was lucky enough to find this little Boutique gem of a Hotel. Decor is gorgeous staff were very friendly & incredibly helpful. We stayed in the larger room which was excellent. Lots of natural light a big window which opened for air. Bed & linen was all excellent. The rooftop was like something in Europe.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Large room is well worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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caitiekat wrote a review Aug 2023
30 contributions14 helpful votes
We just finished an absolutely fantastic week-long stay here for the Women's World Cup. The staff is absolutely lovely and they went out of their way to help me out as I was on a scooter/crutches from an injury back home. We especially loved our chats with H who works overnight. The room was perfectly sized for my best friend and I and the bathroom had enough space for the two of us to use the mirrors in the morning as well. They even provided a little chair I could use in the shower as well. The hotel is located in a lovely brick building that used to be a convent and there are little portraits going up the stairs with historic information about the location. The rooftop terrace is a fantastic place to relax with a drink in the afternoon or evening and they have an evening Gin & Tonic cart where you can have a personalized cocktail for $10AUD. There's also a reasonably priced Honour Bar where you don't have to worry about being overcharged just because you're in a hotel. There's also a liquor store about 7 minutes away by walking if you want to bring in your own ingredients. The pastries available in the morning were delicious, though we did opt for local cafes generally after our morning coffee and tea. Really enjoyed Al Taglio and Shaffa for our local meals (pizza and Mediterranean) which are to your left and right as you exit through the Albion exit. The Surry Hills neighborhood is super charming and lovely. It's only about 5-7 minutes from Central Station and multiple other bus lines, so it's easily navigable from the airport and around Sydney in general. Absolutely loved our visit and we will 100% be back.
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Date of stay: August 2023
Value
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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galtons wrote a review Aug 2023
Melbourne, Australia412 contributions632 helpful votes
This lovely art deco inspired hotel is a small, boutique hotel set in a fabulous location to enjoy Sydney. While centrally located, it is a nice and quiet for a good night’s sleep. It is walking distance to almost everything - short walk to nearby bars and restaurants and Central station and a bit further walk to Oxford St or the CBD, or just 40 minutes to the Opera House. The hotel is beautifully designed and finished. The bed and bathroom were very comfortable and the complimentary coffee/pastries/ fruit breakfast is very enjoyable. There is a lovely roof top terrace and an honour snack and drinks bar to enjoy too. Every room is different with clever design to make the most of their size. We stayed in a cosy room (107) and, as the website says, it is snug for a couple! We managed fine and really enjoyed our stay but personally I would have preferred a luggage rack to the sitting chair (which is overly large for a small room). The staff were all welcoming and professional. This is our second stay in a Crystalbrook hotel and both have been excellent.
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Date of stay: August 2023
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Seymour, General Manager at Crystalbrook Albion
Responded 18 Dec 2023
Hello galtons, What a FABULOUS review! Thank you so much for sharing everything that you loved about our devastatingly alluring hotel. We hope to welcome you back home again very soon! Warm regards, Hayley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carolyn P wrote a review Aug 2023
2 contributions2 helpful votes
Best place to stay in Sydney, the staff are fantastic, helpful and friendly, rooms are clean and comfortable. Great location to Central - This is our 4th time we have stayed and always excellent standard.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Seymour, General Manager at Crystalbrook Albion
Responded 18 Dec 2023
Hi Tour08997692533, YOU are the best! Thank you so much for your beautiful comments, we can't wait to welcome you back home again some time soon!! Until next time! Hayley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael K wrote a review July 2023
Melbourne, Victoria, Australia53 contributions42 helpful votes
Wow!!!!! 6 STAR service from the 2 young women on the front desk!!! It was such a special boutique experience and perfect in every way!! The location was amazing! The bed was so comfortable. There was no noise. The cute roof deck terrace was lovely for a coffee or a gin. Of most note, my elderly parents were treated with such kindness and respect and their mobility issues were accommodated. I/we love this special place!! Can’t wait to come back!!! 6 STAR!!!!!!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: I would recommend the Urban suite as a minimum room choice as it provides closest space, 2 x...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Seymour, General Manager at Crystalbrook Albion
Responded 17 July 2023
Hi Michael, WOW - what a wonderful review! You certainly know how to make us blush!!! Thank you so much for sharing all the things you loved about our gorgeous hotel! The team & I absolutely loved hosting you all here & we can't wait to have you back! Hope to see you again very soon!! All the very best, Hayley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ro H wrote a review June 2023
1 contribution
Funky, Art Deco styled,converted convent. We stayed for 3 nights, visited GBR, then returned to Crystalbrook Albion for one more night. Staff were kind enough to store some of our luggage while we were away. We stayed in Master rooms both times. Rooms were very clean and smartly decorated. Rooftop deck , honor bar and continental breakfast a plus. The only negative for me was no door on bathroom in one of the rooms . There was a frosted door on WC, but it seemed you could see into it, but couldn’t see out. Maybe it was on backwards-lol. Location was perfect in the quaint neighborhood of Surry Hills. Close to Central Station. Love the vibe and friendly staff of this hotel. Would definitely stay here again.
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Date of stay: May 2023
Value
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hayley Seymour, General Manager at Crystalbrook Albion
Responded 5 June 2023
Greetings Roxane! Thank you so much for your fabulous review! The team just loved to read all the things you loved about our delightfully intimate & quirky hotel. It was an absolute pleasure to host you both (both times! :)) & we can't wait to welcome you back next time!! All the very best, Hayley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ruthlols wrote a review Jan 2023
Holyhead, United Kingdom18 contributions2 helpful votes
We booked a Cosy room but did not expect it to be so small that we were unable to move around. We booked for 6 nights and did not have a wardrobe nor bedside tables to put our clothes etc into. There was only three hangers available for our clothes which were hanging on coat hooks so we basically had to live out of our suitcases. The cosy room would have been ok for a night's stay but no more than that and the hotel should have advised us at the time of booking that perhaps this room was not suitable for our 6 nights stay, especially when we had told them that this was also our honeymoon. The total cost of the stay was certainly not cheap with New Year's eve really bumping up the price. We did not use the honour bar but did use the rooftop terrace which was pleasant during the night. The pastries were lovely and fresh in the morning with our coffee. Reception staff were excellent. I would imagine that some of the rooms at this hotel would be to a high standard, we are only disappointed that our room was so small and did ask for an upgrade for our 6 night stay but the only room available was at a ridiculous price. So if you are staying longer than 1 night do not book a cosy room!
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Date of stay: December 2022
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded 16 Jan 2023
Thank you so much for taking the time to review your stay with us! We are so sorry that we couldn't accommodate your request for an upgrade over New Years Eve, as it is such a busy time in Sydney. Our cosy rooms are indeed cosy by name and cosy by nature. They are described online as "Perfect for solo travellers - or for a duo who don't mind staying snug". We loved to hear that you took advantage of the morning pastries and had the chance to enjoy a "cuppa" on the rooftop, as it's our favourite spot too! Wishing you safe travels and we hope to have you stay another time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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pattiann1952 wrote a review Nov 2022
Hollis, New Hampshire48 contributions72 helpful votes
We were 4 couples staying at the hotel for 4 nights. We all loved the hotel! When we arrived exhausted in the early morning in the pouring rain, we were met by the kind staff with umbrellas and a warm welcome. The hotel is in a neighborhood with easy access to downtown Sydney and fab restaurants. Rooms were comfy with nice linens. Loved the coffee room and excellent pastries each morning. Gin and Tonic cart was a delightful treat after a day of sightseeing…especially when enjoyed on the rooftop deck. The highlight, however, was the staff…helpful, nothing was too much, warm, and extremely customer oriented.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Emma Alcorn, General Manager at Crystalbrook Albion
Responded 1 Dec 2022
Thank you so very much for taking the time to write such a lovely review of your stay with us. It was a delight having you all here and we are thrilled that you enjoyed the hotel and your time in Sydney. Thank you for choosing to stay with us. Wishing you all the very best. From the Crystalbrook Albion Team!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$264 - AU$391 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesSydneySurry Hills
NUMBER OF ROOMS
35
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CRYSTALBROOK ALBION (AU$264): 2024 Prices & Reviews (Sydney) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Crystalbrook Albion
Which popular attractions are close to Crystalbrook Albion?
Nearby attractions include Central Railway Station (0.5 km), The Rover (0.3 km), and Catmosphere Cat Cafe (0.2 km).
What are some of the property amenities at Crystalbrook Albion?
Some of the more popular amenities offered include free wifi, a lounge, and a business centre.
Which room amenities are available at Crystalbrook Albion?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Crystalbrook Albion?
Guests can enjoy a lounge, complimentary tea, and free instant coffee during their stay.
Is parking available at Crystalbrook Albion?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Crystalbrook Albion?
Conveniently located restaurants include Basket Brothers, NOMAD, and Two Good Eggs Cafe.
Are any cleaning services offered at Crystalbrook Albion?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Crystalbrook Albion?
Many travellers enjoy visiting State Theatre (1.4 km), Anzac Memorial (0.8 km), and St. Mary's Cathedral (1.3 km).
Does Crystalbrook Albion have any great views?
Yes, guests often enjoy the city view available here.
Is Crystalbrook Albion accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.