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Oaks on Castlereagh

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Oaks on Castlereagh
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586 Reviews from our TripAdvisor Community

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Showing 572: English reviews
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Sunshine Coast, Australia
Reviewed 3 days ago NEW

Apartments were alot more spacious then what i had expected. Eventhough the building is aged like any other building in Sydney, the apartments were very clean and service was excellent. Location and price was also ideal.

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1Thank Saurus17
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city provides all the comfort, convenience and wonderful team to make your stay memorable. We look forward to welcoming you back on your next visit to Sydney.

Wakefield, United Kingdom
Reviewed 4 days ago NEW

on arrival at the oaks my brother and i were immediately upgraded from a studio apartment to a one twin bedded apartment which was greatly appreciated the staff on reception went out of there way to make our stay most comfortable. i asked if they could recommend a thai restaurant nearby and was advised on chat thai which was superb...

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Helpful?
1Thank Laura100895
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you and highly appreciate your wonderful comments on your recent stay with us. I am proud to share your comments with Sukanya and my entire team for always delivering their best to complement our great location and room standards. My team and I certainly look forward to welcoming you back on your next visit to...

Reviewed 5 days ago NEW

The rooms are large, the beds are comfy and the staff are friendly and helpful. However, if noise keeps you awake you will not sleep. I initially was in a quiet room on the 5th floor and was moved to the 27th. There is no double glazing so all external noise can be heard, the air conditioning system was also...

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Helpful?
Thank Michelle S
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, In response to your review posted here, May I please request you to send me your booking details at my direct email: hmcastlereagh@theoaksgroup.com.au to identify the apartment you stayed in as we do not have any apartments on 5th floor. At the same time, it is quite unusual to experience noise at 27th high floor as compared to...

Coalcliff
Reviewed 5 days ago NEW

A great alternative to a hotel room,the apartment was huge and very well positioned.not much of a view and getting in the carpart was tricky as there is no easy street parking for checking in.Super comfortable, pay for use WiFi was a negative but fantastic value ,for 3 people it was a bargain. Dining and shopping was straight out the...

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Helpful?
Thank Peter L
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing wonderful feedback on your stay with us. I highly appreciate your positive comments on our convenient location and room comfort, complemented by our excellent customer service standards. We do offer room packages which includes FREE WIFI, should you need any advice to choose the right room package for your future booking, please...

Reviewed 1 week ago via mobile

Room was clean, good size but a bit dated. Bed was comfortable. As they were apartments you had a mini foyer to access either an A or B room...was a bit noisey with neighbours coming into the mini foyer to access their room...floor was tiled that didn't help. I didn't use any of the cooking facilities so can't comment on...

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Helpful?
1Thank Wilstonly
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing feedback on your recent stay with us. I highly appreciate your positive comments on our convenient location, room comfort, cleaning standards and in-room features. I am disappointed to hear that our modern dual key serviced apartments style accommodation did not meet up to your expectations. We hope to see you on your next visit...

Reviewed 1 week ago via mobile

Location of this hotel in Haymarket near Central Station is perfect for those using public transport, busses trains and light rail all within 5-10 minute walks. However the hotel is very noisy ( even though we were on the 17th floor) no double glazing so all Road noise gets in. Room was comfortable with all the facilities, microwave, toaster and...

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Helpful?
Thank Richard H
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing feedback on your stay with us. I highly appreciate your positive comments on our convenient location and room comfort. In regards to the air conditioning noise, in all of our studio apartments they are fitted with ceiling mounted units and the noise is considered as normal. Due to our convenient location, street noise is...

Canberra
Reviewed 1 week ago

What's Good: Friendly and helpful staff, particularly the front desk officers. I was upgraded to a one bedroom suite on level 28 (second highest level) which I was very pleased about. Location is very close to Central station and close enough walk to the restaurants, Darling harbour, and China town which is also a plus. Not so good: The swimming...

Review collected in partnership with this hotel
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Helpful?
Thank Neil B
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for sharing your experience on your stay with us. I highly appreciate your positive comments on our convenient location and excellent customer service standards. Entry and exit to our recreation facilities, including a heated indoor pool, spa, and gymnasium require room key for access. Swimming pool and spa have main entry/exit door using stairs, with an...

Devon UK
Reviewed 1 week ago

This was very disappointing the apratment is in a edgy part of town, smells of food and rooms poorly kept The staff were really helpful and pleasant but they apartments themselves need a complete refurbish. Our apartment was clean but basic overlooking a multi story car park. It was quite a walk to the centre of Sydney and the nearby...

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Helpful?
Thank DevonUKWestcountry
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing positive feedback on our pleasant and helpful customer service team. We pride ourselves to be acknowledged by several guests with excellent rating and reviews on our great location, room standards and cleanliness complemented by excellent customer service standards. It's disappointing to hear that external environment around main CBD didn't meet your expectations which remain...

Melbourne, Australia
Reviewed 2 weeks ago

Spent 3 nights here again during Mardi Gras weekend 2017. It's our 3rd time here and it's still our first choice because it's in the heart of Thai Town with Sydney's best Thai food right downstairs in Campbell St and just around the corner in Pitt or Goulburn Sts. We booked a 1 bedroom apartment and this time ours faced...

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Helpful?
Thank drkenach
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, Thank you for providing excellent feedback on your recent stay with us. Our fully furnished spacious apartments located in the heart of the city are certainly a HOME away from HOME provided with all the facilities, comfort and wonderful team to look after all that you need to make your stay memorable. My team and I certainly look...

Perth, WA, Australia
Reviewed 2 weeks ago

Great place, friendly staff, very convenient to Central Station, corner shop below and close to plenty of restaurants and Paddy's Market. Great room with good views across the western area of Sydney (was on the 27th floor)

Review collected in partnership with this hotel
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Helpful?
Thank NatShivTiarnaHeather
Hotel M, Manager at Oaks on Castlereagh, responded to this review

Dear Guest, I sincerely thank you for providing excellent feedback on your stay with us. Our fully furnished spacious city view apartments located in the heart of the city, provides all the comfort and easy access to variety of cafés, restaurants and tourist destinations. We look forward to welcoming you back on your next pleasant stay with us.

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Castlereagh provides guests with deluxe, self-contained accommodation and premier facilities, making it ideal for holidaymakers and corporate travellers alike looking for a luxurious base from which to explore the cosmopolitan metropolis of Sydney. Spacious fully self-contained apartments, most boast private balconies leading off the open plan living, dining and kitchen area. Whether you choose a studio, 1 or 2 bedroom apartment you are guaranteed superior service and comfort. Facilities include an indoor heated pool & spa, fitness room, table tennis area, outdoor barbeque area and secure undercover parking (fee applies). ... more   less 

Additional Information about Oaks on Castlereagh

Address: 317 Castlereagh Street, Sydney, New South Wales 2000, Australia
Region: Australia > New South Wales > Sydney
Price Range: $188 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oaks on Castlereagh 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Regis On Castlereagh Hotel Sydney
Hotel Style:
#18 Spa Hotel in Sydney
#67 Luxury Hotel in Sydney
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Castlereagh staff and other travellers.
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Questions? Get answers from Oaks on Castlereagh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask how to get in car park before you arrive”
 of 5 bubbles peterl977, 18 Mar 2017 | Read review
“Apartments that face Castlereagh St can be a little noisy with the train station across the road but they're quite well sound proofed.”
 of 5 bubbles drkenach, 6 Mar 2017 | Read review
“would like to have been able to request single beds.”
 of 5 bubbles NatShivTiarnaHeather, 5 Mar 2017 | Read review
“The higher you are the less noise you get from the street and nearby train line.”
 of 5 bubbles PeterBrisbane_10, 4 Mar 2017 | Read review
“clean and spacious room. the fire alarm in the room was too sensitive.”
 of 5 bubbles mauriced978, 4 Mar 2017 | Read review
5 of 5