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The Great Southern Hotel Sydney

717 George St, Sydney, New South Wales 2000 Australia
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Traveller (314)
Room & Suite (111)
Dining (20)

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About

#110 of 192 hotels in Sydney
Location
Cleanliness
Service
Value
Great Southern Hotel Sydney is a heritage listed hotel dating back to 1854 located in the vibrant heart of the city. Keeping the heritage façade of the “original Great Southern Hotel”, the hotel combines many charms of the old building with modern conveniences. With easy access to the city’s entertainment, shopping and tourist attractions. It is an ideal location for business and holiday travellers seeking comfort and convenience.
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Property amenities
Parking
Wifi
Bar / lounge
Taxi service
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Paid wifi
Restaurant
Complimentary Instant Coffee
Complimentary tea
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Safe
Telephone
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Iron
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Chinese

Location

717 George St, Sydney, New South Wales 2000 Australia
The Great Southern Hotel Sydney
1279Reviews17Q+A100Room tips

Reviews
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Mathew B wrote a review Yesterday
Viking, Canada16 contributions3 helpful votes
After more than 25 hours of travelling from Edmonton Canada, getting to the Great Southern is easy. Take the train from the airport and get off at Central Station. Out the front door of the train station, look left, and you see it, a couple hundred metres away, well within dragging-my-exhuasted-butt distance. Front desk staff stored bags for a couple hours until our room was ready - 4 hours early at no charge!! - and rest was sweet. The tram to Circular Quay and CBD and beyond is right outside the door, and Central Station and buses and regional trains and tour buses all stop nearby. Room was great, breakfast quick and ample, staff courteous and helpful. on-site pub restaurant has a great pizza.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Argent, Guest Services / Front Office at The Great Southern Hotel Sydney
Responded yesterday
Hi Mathew, Greetings from the Great Southern Hotel Sydney! On behalf of the team, we would like to say thank you for choosing to stay with us and for giving us a perfect score. We look forward to having you here again. Have a great day! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andy B wrote a review 15 Feb
2 contributions
1. Really poor attitude of evening manager when we pointed out an issue. Things do go wrong but when the way of dealing with it is initially to lie saying she'd being trying to contact us when the phone hadn't rung, then basically said the phon must be disconnected and then her way of solving the problem was, the choice was ...it's this or nothing!! So for at least one of our 3 nights we haven't got the room we prepaid months ago and now have to speak to another manager tomorrow to try and resolve. Not how you deal with your customers I'm sad to say. Other staff seemed really embarrassed by her attitude as well. ..... We shall what tomorrow brings. Not impressed thus far
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Patrick Argent, Guest Services / Front Office at The Great Southern Hotel Sydney
Responded 1 week ago
Hi Andy, Thank you for choosing to stay with us. We apologise for any inconvenience caused during your stay. Unfortunately, the manager on duty was unable to resolve all the issues late at night. However, we are pleased to inform you that everything was sorted out the next day. We appreciate your feedback and hope that you will consider staying with us again in the future. Thank you, and have a great day! Kind regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dreamer29132899272 wrote a review 8 Feb
2 contributions
Only stayed one night but location and value for money is unbeatable. Hotel is olde worlde but comfortable. Breakfast is basic, bacon and eggs and cereal, toast and drinks but is adequate. Checkin was efficient and quick. Will store cases while you explore. Very much recommended.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 2 weeks ago
Dear Guest, Thank you for your wonderful feedback! We are delighted to hear that you had a great stay with us. Our team's diligent efforts and commitment to excellence seem to have met your expectations, and we appreciate your acknowledgment. We look forward to welcoming you back soon. Have a fantastic day! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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David C wrote a review Jan 2024
Brisbane, Australia1 contribution
Location great. EASY to get to any part of the city. China Town...Capital theatre..cinemas the circular Quay and ferries. Great location for public transport....light rail...bus or Central Station so close. Adequate breakfast on offer pub meals and bar too.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 4 weeks ago
Dear Guest, Thank you for giving us a good score and for your positive feedback about our location. We see it as an indication of your satisfaction, and we would be delighted to have you visit our property once more. We appreciate it; have a great day! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tania H wrote a review Jan 2024
1 contribution
+1
I have stayed here before on a few occassions due to the proximity of light transport (trams) and so close to central station with easy access to the airports. The beds are comfortable and the rooms were clean and tidy. Meals in the dining room were lovely and a great bar! Will stay and have booked to stay again in the future.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 24 Jan 2024
Dear Guest, Thank you for choosing to stay with us and for providing your positive feedback. We are thrilled that you enjoyed your stay, and we look forward to welcoming you back soon. Have a great day! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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tankerville2022 wrote a review Jan 2024
Lake Macquarie, Australia3 contributions
I have stayed at the Great Southern in Sydney many times, including three times in December 2023 and, until now, have always given them a five-star review. However, this time I was rather disappointed, hence the three stars. I arrived early and was told my room was ready. The staff are always friendly and helpful, and this time was no different. However, the weather was so atrocious I wanted to stay in until an evening event. Unfortunately, the TV was appalling. In my previous stays, the TV has varied in size, but has always had the normal free-to-air channels and normal remote (just like a normal TV!). This time I got an old Philips with very limited channels. Some of the channels which are on the TV are there in two places (scroll through to find them!) – one is full screen with rather large teletext (which can’t be deleted – I know because I asked at reception) and the other is in letterbox format. The other problem was the noise from the fridge, which rattled all night. Next time I stay I will make sure to check that I have a room which has been updated and has a decent TV – and if it means waiting for a room to be ready, so be it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 4 weeks ago
Dear Guest, Thank you for choosing to stay with us in Sydney. We hope you had a pleasant stay with us. We received your complaint about the television and the fridge not working well, and we have informed our maintenance team to inspect them. If needed, they will replace it. However, we regret to inform you that we could not find your booking details in our system, which makes it difficult for us to act promptly. Please send us an email through our website with your booking details so that we can assist you better. We appreciate your feedback and will work on correcting these issues for the next guest. We hope to see you again soon. Have a good day! Kind regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Maree T wrote a review Jan 2024
55 contributions4 helpful votes
A great hotel to stay in the city. Yes appears old from the outside. Don’t be disillusioned the rooms are great. The foyer is filled with history. Meals are very nice. Staff in reception are helpful and friendly. Staff in the bar and restaurant are also friendly and efficient. Central station close by and Light Rail out the front makes for easy access to attractions. Will definitely be staying here on future visits and would recommend to friends.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 17 Jan 2024
Hi Maree, Thank you for choosing to stay with us. We are committed to meeting all of our guests' expectations and are delighted to have served you. We appreciate your recommendation and look forward to welcoming you back on your next visit. Kind regards, Mike The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve T wrote a review Dec 2023
Newcastle OZ290 contributions75 helpful votes
This was our 3rd stay at the Great Southern in the last 6 months and it never disappoints, fantastic location, super clean rooms and nice comfy bed with 2 pillows each and crisp white sheets. Although this time we were given an internal room with a window that looks into the room opposite my fault I should of asked for a street view room. Just a couple of things though we only had one small tube of shampoo for the 2 of us and 2 small pieces of soap and one toilet roll. As our room was unserviced I saw the maid cleaning another room and asked for some extra shampoo and toilet roll and was given it straight away even if you ask reception they will promptly bring it to your room. The staff are always professional and willing to help I wouldn't stay anywhere else for the price
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 25 Dec 2023
Dear Guest, Thank you for your fantastic feedback! We're thrilled to hear that you had a satisfying stay with us. Our team's hard work and dedication met your expectations, and we're grateful for your recognition. We hope to have the pleasure of seeing you again very soon. Cheers to the holidays! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ellen H wrote a review Dec 2023
Milwaukee, Wisconsin17 contributions
We stayed here twice within the month--both before and after a cruise. The price is right. Can't beat the location for its convenience to public transportation. Light rail is right outside and the train station is an easy walk away, which means it is easy to access from the airport and easy to get to the Blue Mountains. Right near Chinatown and some good little restaurants. The rooms are not fancy, but they are clean and the shower is good (no bathtub). (In other words, believe the picture. The room are not decorated.) The beds are reasonably comfortable, but several of the pillows have been washed once too often to be comfortable (but I did like that they obviously wash the pillows from time-to-time.) Staff is polite and efficient. The rooms were quiet and it has a self-serve laundry, which I appreciated. HINT: you can get a basic breakfast here (toast or cereal, juice, and coffee) for just $7 AUD even though they do not advertise it.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 21 Dec 2023
Hi Ellen, Thank you for the rating and positive feedback about our location. We see it as a sign of your satisfaction and look forward to having you revisit our property. We hope you have an amazing day! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mistofles wrote a review Dec 2023
Melbourne, Australia9 contributions4 helpful votes
Great value, central location in the centre of Haymarket, with only a 5 minute walk to Central Station. Wonderful service at Reception, and cafes galore. Highly recommend. What more could one ask?
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Soooo close to Central Station!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Social Media Coordinator, Marketing at The Great Southern Hotel Sydney
Responded 13 Dec 2023
Hi Mistofles, Thank you for staying with us, and we are happy to know you had a great time staying at the Great Southern Hotel in Sydney. This fuels us to maintain our excellent service to all our guests, and it will be a pleasure to host you again in the future. Our staff would like to extend their thanks too! Best regards, Ashley The Great Southern Hotel Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$132 - AU$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
great southern hotel, great southern sydney
FORMERLY KNOWN AS
Pacific International Hotel Sydney
LOCATION
AustraliaNew South WalesSydney
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE GREAT SOUTHERN HOTEL SYDNEY (AU$132): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Great Southern Hotel Sydney
Which popular attractions are close to The Great Southern Hotel Sydney?
Nearby attractions include Mission Escape George St (0.2 km), Local Sauce Tours (0.4 km), and Capitol Theatre (0.2 km).
What are some of the property amenities at The Great Southern Hotel Sydney?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and meeting rooms.
Which room amenities are available at The Great Southern Hotel Sydney?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Great Southern Hotel Sydney?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Great Southern Hotel Sydney?
Yes, parking is available to guests.
What are some restaurants close to The Great Southern Hotel Sydney?
Conveniently located restaurants include Platform 818, Betty's Burgers, and Basket Brothers.
Are any cleaning services offered at The Great Southern Hotel Sydney?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Great Southern Hotel Sydney?
The staff speaks multiple languages, including English and Chinese.
Are there any historical sites close to The Great Southern Hotel Sydney?
Many travellers enjoy visiting State Theatre (1.1 km), Anzac Memorial (0.8 km), and St. Mary's Cathedral (1.3 km).
Is The Great Southern Hotel Sydney accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.