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Novotel Coffs Harbour Pacific Bay Resort

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Novotel Coffs Harbour Pacific Bay Resort
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1,033 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Coffs Harbour Pacific Bay Resort
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Showing 1,010: English reviews
Sydney, Australia
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 12 June 2013

We ended up here as a last minute encounter, yet were not disappointed with the room, grounds or location. We wandered around the beautiful resort settings down to the beach, which was very private and romantic. The grounds are superbly kept, though probably look a few years out of date - however we hardly focused on that. The car park... More 

Helpful?
Thank Kate B
Sydney, Australia
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 June 2013

We stayed here for one night on a road trip back to Sydney. Le Club Platinum members - be warned that you will not receive any privileges when staying at this hotel - a fact that they fail to mention on their website or the Accor website. Whilst this isn't the fault of the front desk I would have thought... More 

Helpful?
1 Thank Jayroe
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Unfortunately we do not accept the Le Club card at the resort. Upgrades... More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2013

We stayed in a spa suite with lounge area and view of the shore. Room - very dirty and down at heel in appearance. Management responded that if no one told them it was dirty before it was booked they didn't know and couldn't do anything about it anyway. No hot water - it ran out after a few seconds.... More 

Helpful?
1 Thank Ian H
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. I was concerned in reading your comments in regards to the lack of... More 

Travellers are raving about these Coffs Harbour hotels

Orange, Australia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2013

Have stayed at this resort previously as part of exchange programme. This stay was in identical room. Room size is just a hotel room. Have seen bigger rooms for same or better value. Distance from accomodation tower to restaurant / reception can be a problem. We did encounter over 200mm rain in 36 hours. Staff at reception were fantastic helped... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank pakman64
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We do have 2 types of rooms at the resort. A resort room... More 

Sydney, Australia
Level Contributor
125 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 29 May 2013

Do not bother trying to stay here No hot water in the room; 10.00pm, long drive from Sydney, fed up, terrible hotel, best offer was to change from a spa room - yes, we actually wanted a spa with hot water - to another without a spa so we could shower in the morning as there would be none in... More 

Helpful?
1 Thank 6PAL6
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. Our maintenance team checked the hot water system of the room you stayed... More 

Sydney
Level Contributor
74 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 29 May 2013

Check in was efficient and informative. Bar and restaurant staff friendly and food delicious and good value.Resort clean and comfortable and in a good location. Everything that is necessary for a relaxing time is within the resort. Nothing to complain about at all.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lorraine M
Sydney
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 May 2013

My wife and I stayed for one night in the Novotel Hotel. During check in I have been told that we got upgraded to a lagoon room, yea great! Very quickly we realised the room was dirty and obviously not cleaned since the last guest. The bar fridge was without drinks, but with some rubbish left over, the bathroom had... More 

Helpful?
Thank SydneyLiz_H
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the issues you... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 May 2013

The restaurant food was the saving grace, we won a prize for a room for two, the room was very old and poor, no mini bar in the fridge, just some one else's stinking left over salad that hasn't been taken out, two single beds pushed together, one slightly higher than the other that made it hard for a young... More 

Helpful?
Thank Rosscoz
Dene_Zahner, General Manager at Novotel Coffs Harbour Pacific Bay Resort, responded to this review

We thank you for your feedback regarding your recent stay with us at Novotel Coffs Harbour Pacific Bay Resort, we are constantly looking at ways to refine and improve our delivery of service and the quality of our product and your feedback will certainly assist in this. We will speak to the Executive housekeeper in regards to the issues you... More 

Brisbane
Level Contributor
517 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 21 May 2013

The Novotel is located just a little out of town (about 4km), so you would need a car if you were leaving the complex. The Reception complex is separate to the Accommodation tower (about a 3min walk). Check-in (and check-out) was quick and friendly. The limited under-cover parking fills up fast and it was full around 8pm! We stayed in... More 

Helpful?
1 Thank Brissy2
Sydney
Level Contributor
74 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 May 2013

My Wife and I stayed at the Novotel Pacific Bay for a long weekend. The Location is very good just 5 mins north of Coffs Harbour on the Pacific Hwy. In saying that you would really need a car to get around if you are staying there and want to look around. The Hotel itself is in need of a... More 

Helpful?
Thank Tys63

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Novotel Coffs Harbour Pacific Bay Resort is located 10 minutes drive from the centre of Coffs Harbour. Perfect for a holiday or break on the beautiful New South Wales North Coast, the hotel features 130 superbly appointed rooms, plus an A La Carte Restaurant, Bar (offering an All Day Dining Menu) and conference rooms for up to 800 people. Guests can enjoy excellent leisure facilities, including a 9 hole golf course, tennis courts, three swimming pools, indoor and outdoor spas, fitness centre, hairdresser and Tranquility Day Spa. We also have an onsite activities company, Timeout Adventures, offering activities from Segway rides to laser clay shooting. ... more   less 

Additional Information about Novotel Coffs Harbour Pacific Bay Resort

Address: Corner Pacific Highway and Bay Drive, Coffs Harbour, New South Wales 2450, Australia
Region: Australia > New South Wales > Coffs Harbour
Price Range: $169 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Coffs Harbour Pacific Bay Resort 4*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, HotelTravel.com, Orbitz, ACCOR, Agoda and Priceline so you can book your Novotel Coffs Harbour Pacific Bay Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Coffs Harbour Pacific Bay Hotel Coffs Harbour
Accor Coffs Harbour
Coffs Harbour Novotel
Novotel Coffs Harbour Pacific Bay Resort South Pacific
Hotel Style:
#3 Spa Hotel in Coffs Harbour
#6 On the Beach Hotel in Coffs Harbour
#6 Luxury Hotel in Coffs Harbour
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Coffs Harbour Pacific Bay Resort staff and other travellers.
1 question
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Questions? Get answers from Novotel Coffs Harbour Pacific Bay Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in the hillside building which had a nice view of the west and sunsets.”
 of 5 bubbles scstahl, 30 Nov 2016 | Read review
“lagoon rooms are best for view”
 of 5 bubbles ascheef, 8 Nov 2016 | Read review
“Use booking.com to book privately owned & managed apartments”
 of 5 bubbles LynN356, 8 Nov 2016 | Read review
“Its worth considering paying extra for the one bedroom apartment”
 of 5 bubbles Taringha, 7 Nov 2016 | Read review
“don't be put off by a ground floor room which open up onto the beautiful grounds as this is not a resort boasting wonderful balcony views :)”
 of 5 bubbles mandm_from_brizvegas, 2 Nov 2016 | Read review
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