Pavilion On Northbourne
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Pavilion On Northbourne

Traveller (381)
Room & Suite (139)
Atrium Bar Lounge
Dining (41)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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Avg. AU$145 /night, 2/13 - 2/14
AU$204
per night
AU$156
per night
AU$108
per night

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About

#13 of 62 hotels in Canberra
4.1 of 5 bubbles
Location
3.8 of 5 bubbles
Rooms
3.9 of 5 bubbles
Value
4.2 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.0 of 5 bubbles
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Set overlooking two stunning indoor, light-filled atriums is 156 hotel rooms and apartments designed for relaxation or work. Situated on the main drive into Canberra, Northbourne Avenue, close to the Canberra CBD, which you can get to on the Light Rail, and conveniently there is a stop right out the front! We are also within walking distance to Dickson, a great spot to grab a bite to eat. At Pavilion on Northbourne we understand how it feels to be away from home and incorporate a number of inclusions to make your stay that little bit more comfortable, such as complimentary onsite parking and FREE WiFi.
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Property amenities
Free parking
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Children's television networks
Highchairs available
Taxi service
Secured parking
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Air conditioning
Desk
Room service
Telephone
Coffee / tea maker
Cable / satellite TV
Hair dryer
Wardrobe / wardrobe
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English

Location

242 Northbourne Avenue Dickson, Canberra 2602 Australia
4.0
4.0 of 5 bubbles2,236 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled close to Canberra's tram system, Pavilion On Northbourne is celebrated for its prime location, with guests often mentioning the ease of access to the city and nearby dining venues. The hotel's cleanliness receives consistent accolades, with particular emphasis on well-maintained rooms and facilities. While the rooms are described as clean and cozy, some guests suggest that they might benefit from a modern update. The attractive atrium and the value offered are frequently highlighted, though the hotel's ambiance and amenities receive mixed reviews due to aging décor and occasional maintenance issues. Friendly and professional service adds to the experience, although there have been isolated mentions of service delays. Overall, the hotel is considered to provide good value for its offerings.
Location
Convenient
Atmosphere
Charming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory

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Traveller rating
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  • 816
  • 374
  • 134
  • 87
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Detailed Reviews
Wendy B wrote a review Mar 2023
Sydney, Australia
3.0 of 5 bubbles
The staff at Pavilion couldn’t have been more friendly and helpful in letting us change rooms and responding to requests.But this didn’t quite make up for the fact that this hotel is in need of some serious TLC. We noticed at reception a tourist excellence award from Trip Adviser from 2012, which is hardly current.
On the plus side:
The huge foyer area was pleasant and welcoming.
The king bed was very comfortable which is the main thing, quality linen.
Bathroom towels were plentiful and soft and the shower over the bath had a non-slip surface and a useful help rail to get in and out.
What needs attention:
The desk and table in both rooms we had were chipped, and the curtains somewhat old and worn. The darkish grey paint also did nothing to raise the energy of what was already a dark room (215) with a tree outside.
No plugs were provided for the basin and the bath, though these were supplied on request
The restaurant staff were great, but the chicken schnitzel we ordered was really disappointing and poor value at $35.
We would also have appreciated a microwave being available, if not as standard on request, as in many hotels. Overall a disappointing experience we would not repeat.
Read more
Date of stay: February 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Room Tip: Rooms overlooking the carpark are much quieter than those overlooking Northbourne Avenue.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dan Brophy, Guest Services / Front Office at Pavilion On Northbourne
Responded 2 Mar 2023
Dear Wendy, Thanks for your feedback on your stay. We take all feedback seriously, both good and bad. I will be passing on your comments to our maintenance team about the furniture in the room. We are always doing upgrades to our room and I am confident they will be looking into correcting the items you listed as not being up to speed. I will also pass on your comments to our food and beverage team about your meal. If you do decide to stay with us again, and we hope you do, I would suggest booking one of our suites or apartments that do have cooking facilities in the room. I am confident that one of these rooms would better suit your needs. Kind Regards Dan Brophy Rooms Division Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
julie b wrote a review Sept 2024
Melbourne, Australia
4.0 of 5 bubbles
The Pavllion on Northbourne was a great location with the tram directly out front. During floriade and school holidays the public transport is free for a month which is great since the cost of flying to Canberra is ridiculously expensive. This hotel is central to the city centre, floriade, war memorial and many other attractions. The beds were like sleeping on clouds, I had a great nights sleep and the buffet breakfast was a great way to start the day. I’d stay here again 🙂
Read more
Date of stay: September 2024Trip type: Travelled with friends
Room Tip: The end of the tram line is right in the city centre.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Peter A wrote a review Jan 2024
4.0 of 5 bubbles
Enjoyed our stay at the Pavillion. Booked online for a family of four, and this was one of the cheaper options. Rooms were quite small but clean and functional. Beds were comfortable and even though the rooms were on the ground floor adjacent to the bar and restaurant, nothing could be heard in the rooms. Service at the bar, restaurant, and at reception was friendly and professional. We declined having our room serviced during our stay and were rewarded with a 10 dollar credit each time. Will definitely stay here again.
Read more
Date of stay: January 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue D wrote a review Oct 2024
Newcastle, Australia
5.0 of 5 bubbles
Pavilion on Northbourne Canberra is a great central location across from the tram station for a quick trip to central Canberra.
I had a one bedroom suite. Very large, clean and comfortable. It had microwave, bar fridge, tea and coffee facilities. A small sink in the kitchenette would have been great as had to fill kettle in the bathroom sink.
Beautiful internal gardens outside each rooms.
Free gated off street carpark.
All staff very helpful and welcoming.
Atrium and bar area complimented by lush gardens with plenty of seating areas for relaxing. We were a large group from Transplant Australia and this area was a great area for us to meet up and relax in.
Bar food and restaurant food delicious and reasonably priced.
Buffet breakfast fresh and delicious.
I stayed 8 nights and during my stay I had the option to put a sign on the door not to clean my room on certain nights and was rewarded with a $10 bar or food voucher each time.
Loved my stay.
Read more
Date of stay: October 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Evonne M wrote a review Feb 2023
5.0 of 5 bubbles
Staff and amenities at this hotel were great. Location is perfect - I love the option to walk or catch the light rail to the city.

I was impressed that you get a $10 food voucher if you choose not to get room cleaned every day. I think this is a great idea to incentivise people not to unnecessarily get new sheets/towels every day!
Read more
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jhjfcc wrote a review Sept 2024
Hamilton, Australia
5.0 of 5 bubbles
We had a great stay for an event at the AIS (about 10 mins away). Hotel staff were very friendly and accommodating of every request. Comfy beds and pillows. We stayed in a 1 BR appt that was very spacious (you could easily fit a rollaway bed in the living room, to accommodate 3).
We booked in for bed and breakfast and enjoyed breakfast in the dining room each morning. It is great having access to a laundry ($3 per wash and dryer). The hotel carpark is complimentary and very convenient.
The hotel is made up of two atriums, the rooms around the restaurant (main atrium) would probably have some noise until the dinner service finishes. Our apartment was in the second atrium which was much quieter.
We ordered room service one night - it was fast (even though the restaurant was busy), delivered with a smile and delicious.
A great stay all round, we will be back!
Read more
Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
Room Tip: There is an outside pool, but it is not heated. Book a room in the second atrium if you want it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mick M wrote a review Jan 2025
4.0 of 5 bubbles
The staff were excellent. Everyone member was pleasant and willing to help us with our enquiries. The restaurant food was very good. Our room was very good. The room service was excellent.
We stayed at the end of December and our first night was warm in our room and weren't able to sleep well. The air conditioning system was struggling to keep our room comfortable. The next morning as we were leaving our room we noticed a pedestal fan in the hallway and the staff told us it was complimentary to use so we used it in our room for the remaining 3 nights of our stay. Its obvious that the air conditioning system needs either some immediate repairs or upgrade. The pedestal fan made our stay lovely. We loved the central location and our experience was very good.
We would book here again for a stay in the future. We would also recommend to our friends as a place to stay.
Read more
Date of stay: December 2024
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart G wrote a review Sept 2024
4.0 of 5 bubbles
When we arrived, the gentleman on the front desk noted that I had difficulty with my walking and said that I may have a problem taking a shower over the bath. He offered us a Free upgrade on the Sunday night to a better room that had a shower. but we had to pay an extra $40.00 for the Monday night. I am not sure whether this was necessary but as we ended up with quite a nice room I didn't argue. The Coffee lounge was fair but the staff do not know how to make a decent hot cup of coffee. WE also paid for the Buffet Breakfast. The food was good to excellent and the price was acceptable given what you would pay in a local Dickson Cafe.
The hotel price was one of the cheapest on offer and I will definitely look at staying there again next time I come down although I will confirm exactly what we are paying for. Being on a pension, every dollar counts.
Read more
Date of stay: August 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne wrote a review May 2024
Sydney, Australia
4.0 of 5 bubbles
Positives:

The hotel has a lovey foyer with a bar/restaurant. Happy hour is from 4-6pm.
I enjoyed sitting here to relax with a wine at the end of a busy day surrounded by plants and fairy lights, great ambiance especially at night.
The rooms are comfortbale and mostly clean. The beds are very comfortable.
Parking is free and easy to access the hotel.
The tram is across the road so easy to get to Canberra city centre shoppping and restaurants.
Staff friendly.

Things that could improve the stay:
I could hear pipes clanging early in the morning- I guess from a shower in another room. The air con did not seem to work so it got hot in the room. Rooms could do with a little revamp as furniture scuffed and scratched.
The toastie for breakfast was the worse I have had- not sure if it was plastic cheese but not great and also cold after a 20 minute wait. The small bottle of juice for $7 is something I will never go back for as it was totally over priced.

Besides the suggested improvements we had a nice stay for 2 noights and would return again.
Read more
Date of stay: May 2024
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart G wrote a review 3 Feb
4.0 of 5 bubbles
We travelled with our daughter and her family. We had adjoining rooms. Our room was cheaper than most hotels in Canberra on the night that we stayed. The reception staff did a deal so that our 2nd room for my daughter, her husband and their daughter was the same price as ours. The Rooms were very comfortable although we would have preferred a separate shower. My daughter and particularly our young grand daughter loved the pool. The Coffee Shop was excelled. We did not stay for breakfast as it was a bit pricey for what we eat for breakfast. They need to offer toast and or cereal instead of a full buffet breakfast The staff were very polite and helpful
Overall a good stay
Read more
Date of stay: January 2025
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
…
hobbzy85 asked a question May 2021
Mooloolaba, Australia7 contributions14 helpful votes
Hello, Just wondering if your facility has a sauna within your fitness centre? Thank you T
Answer from Dan B
1 contribution
Good Morning Louise, We do have hotel rooms off Northbourne, which would be located on the top floor. Please be advised that these are not apartments and do not have cooking facilities. If you are looking for cooking facilities in your room I would recommend you to our sister property "The Deco" hotel as this would be a better fit. Please feel free to contact the hotel for further information. Happy to help find the right place for you. Kind Regards Dan Brophy Front Office Manager
Alan M asked a question Sept 2018
Wyongah, Australia7 contributions
How far to the Florida from the hotel
Answer from Jackie M
Canberra, Australia
Good Morning Alan, Pavilion is 4km from Floriade and a 9 minute drive. Parking is available at Floriade and we do operate a drop off courtesy van service Monday to Friday from 7am until 9am. Bookings are required at the hotel reception.
J76 wrote a tip Jan 2025
10 contributions1 helpful vote
5.0 of 5 bubbles
"Lots of parking available. Make time to use the super clean pool on a hot day! Check out Woolley street nearby for ‘Chinatown’ dining option"
Read full review
Jana D wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"Parking is free and convenient "
Read full review
suzie e wrote a tip Jan 2025
1 contribution
5.0 of 5 bubbles
"The Restaurant was a nice surprise and great value"
Read full review
Barbara S wrote a tip Jan 2025
12 contributions
5.0 of 5 bubbles
"Has a security gated car park. Close to so many tourist attractions in the Canberra region. "
Read full review
Christian H wrote a tip Dec 2024
Sydney, Australia8 contributions3 helpful votes
5.0 of 5 bubbles
"End of December if obviously off season in political Canberra, so great deals are available while the politicians are gone"
Read full review
…
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PRICE RANGE
AU$108 - AU$167 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pavilion on northbourne canberra, pavilion on northbourne hotel canberra
LOCATION
AustraliaAustralian Capital TerritoryCanberra
NUMBER OF ROOMS
156
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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PAVILION ON NORTHBOURNE (AU$108) - 2025 Prices & Reviews (Canberra) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Pavilion On Northbourne
Which popular attractions are close to Pavilion On Northbourne?
Nearby attractions include Trove Canberra (1.1 km), Chinatown (1.0 km), and All Saints Church (0.9 km).
What are some of the property amenities at Pavilion On Northbourne?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pavilion On Northbourne?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pavilion On Northbourne?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pavilion On Northbourne?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pavilion On Northbourne?
Conveniently located restaurants include Pho Phu Quoc Vietnamese Restaurant, Trevs At Dickson, and The East Kitchen.
Are there opportunities to exercise at Pavilion On Northbourne?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Pavilion On Northbourne?
Yes, dry cleaning and laundry service are offered to guests.
Does Pavilion On Northbourne offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Pavilion On Northbourne?
Many travellers enjoy visiting National Archives of Australia (5.1 km), Calthorpes' House (7.6 km), and Albert Hall (4.4 km).
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