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Brassey Hotel

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399 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Reviewed yesterday NEW

Staff were polite,well informed and very helpful. Room good size,clean and nice soft decor (good for relaxing). Location ideal for cbd business. Short walk to Manuka village for eating out & wonderful variety choice wise. Loved everything except carpark which was to the side or at the back of main entrance.They were doing renovations when we're there but this didn't...

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Helpful?
Thank Eve K
Sandgate
Reviewed 2 days ago NEW

Great staff, accom average but clean and tidy. Air con old and noisy. One window was openable but only by a few inches and other window was painted shut. Ironing board needs new cover. Staff were very helpful, accommodating and friendly they are your greatest asset. I liked the decor and large rooms. The refurbishing works were annoying and should...

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Helpful?
Thank clancyb537
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear clancyb537 Thank you for the feedback regarding your recent stay. It's always a pleasure to read such great comments regarding our dedicated team who we too agree, are our greatest asset. The window openings comply with current safety standards and as such, are unable to be opened all the way for the safety and security of our guests. Apologies...

Sydney, Australia
Reviewed 2 days ago NEW

Having stayed at the Brassey many times in the past when visiting Canberra, we were dismayed this week to find how much it had changed. Gone were the comfortable environment, the friendly welcome as well as the bar and dining room! When we asked where we would have breakfast we were given a map indicating a 5 star hotel over...

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Helpful?
Thank Di S
Kathryn C, General Manager at Brassey Hotel, responded to this review

Dear Di S Disappointing to read you didn't enjoy your stay. As part of the Realm Precinct, the 7 dining options within 1min walk away offer a range of food and beverage choices with convenient charge back facilities. We are excited as part of our renovations to extend the guest lounge providing food and beverage options on site. It would...

Brisbane, Australia
Reviewed 2 days ago NEW

Refurbished hostel in the Parliamentary triangle which has been refurbished into a very comfortable hotel under the Doma Group. The room I occupied was very spacious, clean and quiet. Only downside no restaurant at the premises but there Are many across the road

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Helpful?
Thank Con C
Kathryn C, General Manager at Brassey Hotel, responded to this review

Dear Con C Thank you ofr the great feedback. We certialy hope to welcome you back in the near future. Warm regards, Kathryn

Reviewed 3 days ago NEWvia mobile

Positives - Parking - it's free. By memory the only free parking I've had in Canberra. Location - Small old Work country charm only ten minutes drive from Canberra Civic. Only short walk to Kingston shops and shirt drive to the foreshore. Rooms - large rooms with all the bells and whistles required. Big enough for two people on an...

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Helpful?
Thank Eastwood11
Kathryn C, General Manager at Brassey Hotel, responded to this review

Dear Eastwood11 Thank you for the charming review of your recent stay at the Brassey Hotel. Thank your for acknowledging the service provided by our dedicated team. Stand by for our new gym opening in the new year! Warm regards, Kathryn

Siem Reap, Cambodia
Reviewed 5 days ago NEW

I made an excellent choice for a change. Receptionist. David was the perfect man for the job. Nothing was a trouble. with a big smile. Rooms were good and bed very soft. even I slept in a single bed ad upstairs was too hard Given the upgrade option but. Said no thanks Food at the Reams was excellent. What a...

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Helpful?
1Thank Mjk1945
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear Mjk1945 Thank you for the great feedback and for recognising David's level of service. Wonderful to read you enjoyed the food and beverage outlets within the Realm Precinct, I'll be sure to share your comments with the team! We certainly hope to welcome you back in the near future. Warm regards, Kathryn

Brisbane, Australia
Reviewed 1 week ago

Booked this hotel 6mths in advance for a wedding in Canberra. Other family members booked one month in advance and got a larger room and nicer outlook. Our room was tiny we were unable to open doors with our suitcase on the luggage stand. When asked front reception about the disparity in rooms she stated just the luck of the...

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Helpful?
Thank Liz H
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear Liz H Thank you for providing feedback regarding your recent stay. We take all feedback seriously and as such, I have followed up with the staff you encountered during your stay. Our Executive Housekeeper tended to your room herself after speaking to your partner on the phone regarding the duvet which was replaced in addition to a full linen...

VB
Reviewed 1 week ago

Overall a comfortable hotel downside was the staff not very helpful or informative, we arrived and found major renovations ongoing so car parking space VERY limited. Hotel has no dining facilities or a bar - when we asked given vague directions to a "sister"hotel for food and drinks

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Helpful?
1Thank Harry G
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear Harry G Thank you for your feedback which I must say, is not our usual standard of service. I do hope you were able to enjoy the food and beverage options throughout the Realm Precinct and apologies you felt that any directions given were vague. Warm regards, Kathryn

Moruya, Australia
Reviewed 2 weeks ago via mobile

Second time staying here, fantastic again great location as only takes between 5 to 10 to get to city or Queanbeyan near manika which is a great cafe spot to eat at Room was great although had a musky smell but ok, I love the beds and the king size pillows. Tv was only normal Tv they are Also renovating...

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Helpful?
1Thank katiekerr1
Kathryn C, Manager at Brassey Hotel, responded to this review

Hi katiekerr1 Welcome back and thanks for taking the time to review your recent stay! You are absolutely right, our location is perfect for enjoying the neighbouring suburbs and their great dining options. We are so pleased with how the renovations are looking and are excited to have gym and spa opening in the coming months. Would love to hear...

Sydney, Australia
Reviewed 2 weeks ago

Most comfortably furnished room was marvellous to return to after a day visiting Canberra's attractions. Luxurious feather ? bed was perfect for a good night's rest. Large lounge chairs meant relaxed television viewing. Fresh apples in room appreciated upon arrival. Most welcoming staff; efficient online check in as well as at hotel. All staff friendly and pleasant. Rooms immaculately clean....

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Helpful?
1Thank Alison S
Kathryn C, Manager at Brassey Hotel, responded to this review

Dear Alison S Thank you for the great feedback and for acknowledging the service provided by the dedicated hotel staff. I'll be sure to share your feedback with the team and look forward to welcmng you bcka. Warm regards Kathryn

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Located on the footsteps of the Parliamentary Triangle, the Brassey Hotel is set on two and a half acres of manicured gardens and lawns. This 1920's hotel has old world charm with all the comforts of a quality property. Positioned within Canberra's most prestigious suburb of Barton, you will be a short stroll from all the iconic attractions including Parliament House, the National Gallery of Australia, the National Library, Old Parliament House and Lake Burley Griffin. The Brassey Hotel is metres from the Realm Precinct where guests can access a variety of dining options including chef hatted fine dining, Japanese cuisine, wholefoods café, bars, oven-fired pizza and tapas lounge, Mediterranean cuisine and high tea ... more   less 

Additional Information about Brassey Hotel

Address: Belmore Gardens & Macquarie St | Barton, Canberra 2600, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $99 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brassey Hotel 3.5*
Number of rooms: 75
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Also Known As:
Brassey Of Canberra Hotel Canberra
Brassey Hotel Canberra
Brassey Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Brassey Hotel staff and other travellers.
1 question
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Williamstown, Victoria, Australia
2 months ago

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Questions? Get answers from Brassey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south wing are quieter.”
 of 5 bubbles , 9 Dec 2016 | Read review
“All seem great”
 of 5 bubbles ConC_13, 8 Dec 2016 | Read review
“If staying here make sure to ask for large room facing the front .”
 of 5 bubbles lizh317, 3 Dec 2016 | Read review
“We had an easy access room - it was convenient.”
  • Comfortable lounge chairs for television viewing;  bathroom in distance.
  • Luxurious roomy bed, writing desk.
 of 5 bubbles alisonsK9711DB, 22 Nov 2016 | Read review
“Hook on back of ensuite door, opening windows, stronger wifi”
 of 5 bubbles MeiRFrance, 21 Nov 2016 | Read review
5 of 5
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