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Pinnacle Apartments Canberra

Agoda.comUSD 192*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 192*
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USD 194*
USD 194*
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Pinnacle Apartments Canberra
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361 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Sydney, Australia
Reviewed 3 days ago NEW

Pinnacle Apartments are situated near Manuka shops and sporting oval as well as the Kingston shops. The area is typically Canberra with neat and tidy housing set in tree lined streets all in a quiet locality. The apartments are reasonably modern, clean and well appointed. Overall the place was good value. The only drawbacks were the number of stairs would...

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Helpful?
Thank Paul F
Melbourne, Victoria, Australia
Reviewed 4 days ago NEW

This accommodation is in a great location. Walking distance to some good restaurants and cafes, and close to great tourist attractions such as portrait gallery and national gallery. The room was quite dark, and even in the morning, although though the room faced east, lights were needed for the lounge and bedroom. The bedroom wall ran along the same wall...

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Helpful?
Thank Bernadette C
Sydney, Australia
Reviewed 5 days ago NEW

My extended family and I stayed in a top floor 3 bedroom apartment at Pinnacle Apartments. The staff were really friendly and helpful on check in and the location excellent. All the main attractions of Canberra, including Questacon and the National Art Gallery (a 5 min drive or 20 min walk). Kingston shops are 100m away and have an IGA...

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Helpful?
Thank cathyherlihy
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Cathyherlihy, Thanks for your feedback with relation to your recent stay. We are in a great location, close to the tourist attractions and lots of fantastic restaurants. I'm happy to let you know that we are updating our bathrooms and kitchens at the moment so I hope you will be able try one of these on your next getaway...

Reviewed 1 week ago via mobile

We stayed in one of the apartments with four other friends The apartment was large enough and well suited for us over the long weekend. 2 bathrooms and four bedroons gave us our own space but enabled us to catch up and enjoy our company. Well located in Kingston to shops and restaurants in walking distance. Good for families, couples...

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Helpful?
Thank Steve B
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Steve B, Thank you for taking the time to review our property. The larger apartments are ideal for families and groups - split level inside with 2 bathrooms, I am glad that this suited your needs and that you will be returning to us on your next visit! I am looking forward to welcoming you back. Warm Regards Rebecca

Melbourne
Reviewed 3 weeks ago

I stayed only one night, however would not stay again. The room itself was quite spacious however very tired. The bathroom was not that clean and the exhaust sounded like a plane taking off, with the ceiling panel lifting as it operated. The rooms themselves are all over the place and I had to walk around the pool, up stairs,...

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Helpful?
Thank Deafio
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Deafio, Thanks for your comments surrounding your stay. I am sorry that you found the room tired. We are in the process of renovating our apartments with new bathrooms - removing the spa baths and replacing with modern walk-in showers and amenities, upgrading the kitchens, we have ordered new lounges however they will take a few months to be...

Sydney, Australia
Reviewed 5 weeks ago

I stayed at the Pinnacle apartments last week because I was unable to book my preffered hotel, but was pleasantly surprised from arrival to departure. I was greeted on arrival by a lovely young man who made check in a breeze. He was very helpful and gave me some wonderful recommendations about the abundance of restaurants near by. The room...

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Helpful?
Thank janetp1970
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Janetp1970, Thanks for your great review. I will pass on your comments to the team. We look forward to welcoming you back on your next trip to Canberra. Warm Regards Rebecca

Australian Capital Territory, Australia
Reviewed 5 weeks ago via mobile

I booked this apartment as it was rated four stars. On arrival it looks pleasing and tidy but when walking up the stairs to the apartment my family are greeted with cigarette butts on the stairwell. On opening the door we are greeted with filthy walls, kitchen cupboards and stains on pillows. Grossed out is an understatement. I have spoken...

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Helpful?
Thank Doonagirl
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Doonagirl, Thank you for your feedback surrounding your stay at the Pinnacle Apartments. It is disappointing to hear that our housekeeping team fell short of expectations however as discussed I have already addressed these issues with the team. I do hope that we get the opportunity to welcome you back in the future so we can offer you a...

Sydney
Reviewed 25 March 2017 via mobile

A group of friends was meeting up for our annual get together and we booked 2 bedroom apartments for the group. Pinnacle is in a great location in a beautiful tree lined street and we enjoyed the local restaurants and Silo's cafe. The rooms were well fitted out and comfortable.

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Helpful?
1Thank Tammy_M43
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Tammy_M43, Thank you for your review. We are in a lovely area, just a short stroll to the Kingston shops and the lake. I'm happy that you liked the apartments and look forward to welcoming you back on your next visit to Canberra. Kind Regards Rebecca

Reviewed 17 March 2017

We've stayed at Pinnacle apartments twice now and both times has been great. Good location, good rooms, comfy beds, great shower pressure. My only thing was that they need to wash the blankets between the sheets more.. When the sheets separated from the flat and top sheet the doona/ blanket had hair all over it and made me uncomfortable sleeping...

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Helpful?
Thank StillettoSydney
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear StilettoSydney, Thanks for your review. I am glad that you chose to stay with us again on your second visit to Canberra. I'm sorry about your experience with the quilt - if we had known we would have replaced it for you. Really happy to advise that we will be swapping from the triple sheeting to quilt covers next...

Reviewed 13 March 2017 via mobile

We stayed at Pinnacle for almost a month. Check in was smooth the staff were very professional. The 2 bedroom apartments were great for what we needed. Al and the cleaning staff were super friendly and helpful. Very central and close to lots of awesome cafes. The only negative I have is the wifi needs to be upgraded as 90%...

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Helpful?
Thank Amanda R
rebeccaGpinnacle, Manager at Pinnacle Apartments Canberra, responded to this review

Dear Amanda, Thanks for your great review. I have passed on your lovely comments to the team. We have just ordered some more WIFI access points to be distributed throughout the property which should rectify the issue you were experiencing. We are looking forward to welcoming you back on your next visit to Canberra. Warm Regards Rebecca

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Pinnacle Apartments offer a mix of one, two, three and four bedroom fully serviced apartments, found nestled in a tree-lined Kingston street. The Pinnacle Apartments offer security and relaxation in the heart of Australia’s capital. This is a perfect retreat for those travelling to Canberra on business with the convenience of being so close to the commercial hubs of Barton, Parliament House and the Russell Offices. The moment you open the front door and step inside your apartment, you will discover the naturally lit living area. Serviced daily, each apartment comprises oversized living areas and balconies. Guests have access to a gym, outdoor pool, BBQ area and complimentary WiFi ... more   less 

Additional Information about Pinnacle Apartments Canberra

Address: 11 Ovens St | Kingston, Canberra 2604, Australia
Region: Australia > Australian Capital Territory > Canberra
Price Range: $163 - $333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pinnacle Apartments Canberra 4*
Number of rooms: 97
Reservation Options:
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Also Known As:
Pinnacle Apartments Canberra Hotel Canberra
Pinnacle Apartments Canberra Kingston
Hotel Style:
#5 Spa Hotel in Canberra
#32 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Pinnacle Apartments Canberra staff and other travellers.
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Questions? Get answers from Pinnacle Apartments Canberra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“WiFi was very good. Bed very uncomfortable”
BernadetteC54, 25 Apr 2017 | Read review
“If you are going as a group then try to check in early to get rooms close to each other and also good car parking spots.”
Suhel_2112, 2 Jan 2017 | Read review
“Go to another Hotel”
rubert, 30 Dec 2016 | Read review
“Rooms in another hotel are the best.”
matthewmI6712MH, 25 Sep 2016 | Read review
“no lift access to second floor.”
441robert, 25 Sep 2016 | Read review
5 of 5
Agoda.com
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Prices are for 1 room, 2 adults
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