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Tall Trees Motel

Hotels.comUSD 96*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Tall Trees Motel
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436 Reviews from our TripAdvisor Community

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Showing 433: English reviews
gold coast QLD
Reviewed 7 July 2016

I stayed here with my 2 sons wanting to visit the sites of canberra - and it was a mixed bag. On the positive side, it was well situated as I had a car - would not have worked without one I believe. The room was large and very clean, the beds comfortable and . bathroom clean. The front desk...

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Helpful?
Thank Mumamia067
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Mumamia067 Than k you for taking the time to pass on your feedback. I am pleased to read that you enjoyed the service provided and the room. We do have a few school groups from time to time. We do encourage them to be as quiet and respectful to our other guests as possible. In regards to the breakfast...

Sydney, Australia
Reviewed 6 July 2016 via mobile

On first impressions everything was great. Ladies at the front desk were lovely & room was very clean & modern. But when my daughter & I went to sleep it was extremely noisy. I turned the heater off (which was half of the noise) but then it got so cold & there's no spare blankets & the bedding isn't warm...

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Helpful?
Thank debforman
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear debforman Thank you for taking the time to pass on your feedback. On behalf of the team please accept my apologies for your stay with us not being as comfortable as it should be. I have narrowed down which room it was and this room is now under maintenance so we may eradicate the noise issue. I am pleased...

Sydney, Australia
Reviewed 22 June 2016

Unfortunately the noise above our room was boisterous to say the least. Lucky for us they did quite down after 10pm. Just letting you know that the free to air channels had great reception however the fox/movies & sports channels had very poor reception. The next morning I spoke to the girl at reception about the noise above but she...

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Helpful?
Thank Jason V
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Jason V Thank you for taking the time to pass on your experience with us. I am sorry that you did not enjoy your stay with us. We did have a group in house and we did speak with the organizer about he noise from this group the following morning. I will of course follow up with the foxtel...

Sydney, Australia
Reviewed 18 June 2016

I would not recommend tall trees Canberra! Not sure how they can call it 4 stars loose fittings in the bathroom was frightened to hang the towel up just incase the towel railing come off the wall. Taps in the shower not connected to the wall grime around the taps on the vanity No sleep in as the noise outside...

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Helpful?
Thank 5Jules67
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear 5Jules67 Thank you for taking the time to pass on your feedback. On behalf of the team please accept my apologies for your stay with us not being relaxing. The Maintenance and housekeeping team work hard to ensure that rooms are in working order. After reading your review I sent the team around to check these items to ensure...

Sydney, Australia
Reviewed 16 June 2016 via mobile

Tall Trees was recommended to me by a friend. I was pleasantly surprised by the quality of the room. I had an Executive room a little bit more than the standard but well worth it. All the staff are friendly making for a good stay. I will definitely be back

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Helpful?
Thank John S
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear John S Thank you for taking the time to pass on your experience. It was great to read that you enjoyed your stay with us. On behalf of the team thank you and we hope to welcome you back to Tall Trees again soon. Kind Regards Brook Paulka

Reviewed 14 June 2016 via mobile

So nice to be greeted with a smile by someone who obviously loved their job. We arrived at 9pm and a smile after travelling was lovely. Room was clean and tidy. Breakfast was fresh and fast. Checkout easy and again greeted by a smile and genuine interest. We will be back.

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Helpful?
Thank Janine W
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Janine W Thank you for your review. I am delighted that you enjoyed your stay with. The team will also be delighted to read your review. On behalf of the team at Tall Trees, thank you and we look forward to welcoming you back when you are next in Canberra. Kind Regards Brook Paulka

Reviewed 7 June 2016 via mobile

Had the family room.. Very comfy bed,room was clean..close to shops. Will stay again..staff were great..parking was plenty..walls were a bit thin as could hear people next door..but overall was perfect for what we needed

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Helpful?
Thank Addicted055
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Addicted055 Thank you for choosing to stay with us at Tall Trees Canberra. I am delighted to read that you enjoyed your stay with us, I will share your review with the team. We look forward to welcoming you back to tall trees Canberra when you next visit the Nation's Capital. Kind Regards Brook Paulka

Melbourne, Australia
Reviewed 7 June 2016

I stayed at tall trees on my previous visit and was up to the standard of the my first visit. The staff are great and the food in the bistro was excellent. A little hiccup with the AC but was attended to quickly. Thanks again tall trees.

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Helpful?
Thank vivamelbourne
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Vivamelbourne Welcome Back! Thank you again for choosing to stay with us again and that your visit was as pleasant as your first. Once again thank you and we look forward to welcoming you back to Tall Trees soon. Kind Regards Brook Paulka

Melbourne, Australia
Reviewed 25 May 2016

Check in efficient. Allocated a room directly facing the car park. Canberra is getting cold (May) and the room was freezing. Reverse cycle air conditioning warms the room but doesn’t take away the cold that seeps into the bed mattress and base. Renovated bathroom, glossy black floor tiles, new fixtures and shower but noticeable mould in grout in shower –...

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Helpful?
Thank ExploretoDiscover
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear exploretodiscover Thank you for your time to pass on your experience. On behalf of the team please accept my apologies that you encountered a few issues during your stay. Unfortunately we did have a maintenance issue with a gas line. This was rectified and the hot water was once again flowing through the hotel. For this my apologies for...

Reviewed 25 May 2016

I stayed there two nights in 2015 on my way to Snow mountains from Sydney. This is awesome quiet place with so much helpful staff. Its cheap too. I would certainly revisit. Some of my friends are going on same way this year, i have suggested this place already

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Helpful?
Thank Jawad N
BWTallTrees, General Manager at Tall Trees Motel, responded to this review

Dear Jawad N Thank you for your excellent review. We love to hear that our guests enjoy staying with us. We are ecstatic that you have recommended us to your friends. ON behalf of the team thank you and we look forward to welcoming you and your friends to the Hotel this snow season. Kind Regards Brook Paulka

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality boutique motel in a quiet, leafy, central location. ... more   less 

Additional Information about Tall Trees Motel

Address: 21 Stephen St, Canberra 2602, Australia (Formerly BEST WESTERN Tall Trees Canberra)
Region: Australia > Australian Capital Territory > Canberra
Price Range: $127 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tall Trees Motel 4*
Number of rooms: 79
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Also Known As:
Best Western Ainslie
Best Western Canberra
Canberra Best Western
Hotel Style:
#17 Business Hotel in Canberra
#30 Luxury Hotel in Canberra
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Questions & Answers

Here's what travellers have asked, with answers from Tall Trees Motel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were down the back. Nice and Quiet.”
mdtt, 24 Apr 2017 | Read review
“upstairs and towards the suited me nicely”
WangarattaHeather, 24 Jan 2017 | Read review
“All are Quiet and great surrounds.”
bantam414, 4 Jan 2017 | Read review
“If you have heavy bags go the ground floor, if not they will carry them up the stairs for you”
474suev, 19 Dec 2016 | Read review
“Our room was ground floor not far from the dining room for breakfast.”
mezandgaz, 9 Dec 2016 | Read review
5 of 5
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USD 96* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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