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Mantra on Northbourne Canberra

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Traveller (199)
Room & Suite (148)
Dining (18)

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About

#33 of 61 hotels in Canberra
Location
Cleanliness
Service
Value
Mantra on Northbourne is centrally located on the north side of Canberra’s CBD and a short stroll from the city’s thriving shopping, dining precinct, business centre and famous attractions. Offering guests a choice of Hotel Rooms, One or Two Bedroom Apartments and a wide range of hotel services including 24-hour reception, in-room internet access and express checkout. Guests will also enjoy the leisure facilities, including an indoor swimming pool, sauna and fully-equipped gymnasium. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Breakfast available
Taxi service
Conference facilities
Banquet room
Car park
Paid wifi
Indoor pool
Sauna
Complimentary Instant Coffee
Complimentary tea
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Desk
Private balcony
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, French, Russian, Chinese and 1 more
2227Reviews7Q+A100Room tips

Reviews
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philiplo2016 wrote a review Feb 2024
Sydney, Australia28 contributions8 helpful votes
Check-in and check-out both quick and easy. Staff at reception and breakfast were all friendly and helpful. Room was clean and everything worked as expected. It just so happened that I was allocated a room where door was immediately next to the adjacent room so sounds from door opening and closing are quite loud. Tea and coffee sachets were well stocked and even a small carton of milk was provided in the fridge. There was no daily housekeeping with the room rate but this wasn't and issue as I only stayed 2 nights. Secure car parking is an additional charge per day with direct access to underground car park via internal lift. The hotel wifi is an open network but you have to use a given code to sign in, so this could be an issue for those who prefer to use a closed network. My experience was that any device that is connected to the wifi will automatically disconnect past midnight and had to be reconnected again the following day. During my stay, only breakfast was available in the restaurant. The location was close enough to other food outlets within 5 minute walking distance. Overall a pleasant stay.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Open WiFi network with a code to log in. Additional daily charge for car parking. Restaurant only...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 1 week ago
Dear philiplo2016, Thank you for the great review of our hotel! The hotel is going through measure refurbishment starting second week of April so that we can provide even better experiences to our guests. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Hafizur R wrote a review Feb 2024
1 contribution
Smell spread/flow from toilet to the bed room as the exhaust is broken. No drinking water bottle provided. There is no room service. Asked for a bottle of water, the reception said to come to lobby to get/buy from the counter. Limited TV Chanels.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 1 week ago
Dear Hafiz, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. The hotel is working on reducing the use of plastic as part of Accor's Sustainability Strategy; we do not advertise and provide slippers, bottled water and single use toiletries in the rooms. This is part of our commitment to deliver an ever-more sustainable hospitality model, making positive impacts, both locally and globally, ensuring we contribute more than we take. I have informed our maintenance manager about the bathroom exhaust fan. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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StarThrower89 wrote a review Feb 2024
Melbourne, Australia140 contributions71 helpful votes
The location close to Canberra Centre is just the best. The proximity to restaurants shopping and pubs cannot be beat. One of the best hotels in its class I have ever stayed in. The staff were fantastic and breakfast buffet was great. Wish their restaurant was open for lunch and dinner as well. Overall I would highly recommend this hotel.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 2 weeks ago
Dear StarThrower89, Thank you so much for the great feedback, we really appreciate the review. We hope next time you stay with us we provide even more enjoyable experience! Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mimmocchi wrote a review Feb 2024
Sydney, Australia28 contributions8 helpful votes
Despite the images on the website these rooms have a very dark and dank aspect. They are in desperate need of a renovation. The pot and pans (very scratched, worn and dirty) are stored under the sink next to the bin. I went out and bought my own cooking an and cutlery because they were all so dirty. A colleague also had the same proble and asked reception for pans and was advised to wash it before use, it’s condition was appalling. My bedroom window felt like it was decorated for halloween, full of very big cobwebs and opaque with dirt. This is not the usual 4 star standard I expect anywhere. I cannot believe it’s rated in this manner and allowed to be art of the mantra group. I dont think the area is very safe at night, there was a robbery in the street underneath the balcony at 3am on my second night. Not the hotel’s fault but it gives you a overall idea of the experience I had. If i could have slept in the foyer I would have, its the best thing about the hotel.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: Don’t stay here if you need to spend a lot of time inside or like to swim. Bring your own cooking...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 2 weeks ago
Dear mimmocchi, Thank you for taking the time to provide us with your feedback following your stay with us at Mantra on Northbourne Canberra. We are sorry to hear that you did not have a pleasant stay with us and we understand that the comfort of our guests is a top priority. We appreciate you bringing any issues to our attention. We would like to assure you that we are continuously striving towards improving our services and facilities, and look forward to welcoming you back in the future. We have plans for major refurbishment commencing in the second quarter of 2024, so please keep an eye out for changes when it comes closer! Witnessing a crime happening is not a good situation to be in, you may feel a variety of sudden and unexpected emotions, including anxiety, fear, and anger. The ACT Police has not informed us about the incident yet; I hope you contacted police to inform about the robbery that happened underneath your balcony. Once again, thank you for your feedback as it allows us to continue providing a quality experience for all of our guests. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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richard wrote a review Jan 2024
3 contributions
my huband and i have just had a wonderful stay in room 901 for 4 days. it was our anniversary and the staff went out of their way to make our celebration even more special. The house keeping manager and his team created an amazing peacock towel art in the shape of a heart, thank you to Ishu, and had a delicious platter and bottle of wine waiting to surprise us. Anisha, the assistant manager was so friendly and professional and helped us with sight seeing itineries that gave us a real taste of canberra countryside, not just the usual landmarks. The gentleman who met us in the dining room each morning for breakfast was courteous and professional but very helpful as was the chef. The breakfast was delicious thank you. Our room was older style but spotless and freshened with modern touches. We can see their is a work pride within the hotel and between the cleanliness, the facilities, the location and the professionalism of the friendly staff, we would definitely stay again and would recommend our room to our friends. Well done to Management. Anne and Richard
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 4 weeks ago
Dear Anne and Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jade wrote a review Jan 2024
Sydney, Australia7 contributions1 helpful vote
Where to begin? We had a poor experience with our first room key being taken from our cubby in the pool area, by staff members who were allegedly also staying in the hotel. These same staff members were incredibly rude in the ammenities area, touched both sets of our things including my Apple Watch. Fortunately I was able to phone my partner to come and help us out of the ammenities area as you need a key - well upon doing so our second stopped working and left us stuck in the fire escape with a small child. We shared the information of our keys and experience with the young girls in the pool area for the staff member to tell us they were her friends. The next morning, at our departure we also shared the information with the general manager of the hotel, Vic, who met us with pure defence of his staff. Vic suggests that security footage was reviewed and lets me know that the girl who touched my things also owns an Apple Watch and apparently this makes it ok to attempt to take someone else’s. The girl did not have her watch with her and took our room key instead. I completely understand that the hotel is not responsible for other patrons however these girls are staff members that made us feel uncomfortable in using the pool, attempted to take a watch and also successfully took our room key. Vic himself and his poor response to patrons has assured we and our friends and family who we have shared our experience with will never stay at a Mantra hotel again! This poor experience has left an incredibly sour taste in our mouth.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Marian B wrote a review Dec 2023
2 contributions
Excellent stay in a clean, spacious apartment, with friendly helpful staff. The little extras like the coffee pod machine in the kitchen were appreciated. Good situation near shops and eateries. Didn't get to use the pool but looked inviting.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 4 weeks ago
Dear MarianB1633, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark D wrote a review Nov 2023
Sydney, Australia4 contributions
I recieved the usual excellent service at the Mantra on Northbourne. The room was spacious and extremly comfortable. The facilities ie pool, guy and breackfast meet all my expectations and requirements.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 4 weeks ago
Dear N9538AMmarkd, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lizzie C wrote a review Nov 2023
Canberra, Australia9 contributions
Dirty room that looked like it hadnt been cleaned for sometime. Musty smell. Dusty with hard towels. Poor customer service on the front desk. Room looked like a crime scene. Video available. At 2am with a 6am checkout meant we had to sleep in a terrible room.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Not a hotel suitable for business travellers
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 24 Nov 2023
Dear 973lizziec, Thank you for taking the time to tell us about your experience at the Mantra on Northbourne Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our housekeeping staff are always on point cleaning the rooms, especially since the hotel building is old. At this instance we may have been lacking on your expectation, please be rest assured I have taken this matter to our housekeeping manager to make sure rooms are checked twice prior to releasing them for guests. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Inese D wrote a review Nov 2023
2 contributions
Why do you have to pay parking when you are staying at the hotel ? And only complaint no toilet brush or toilet freshner and no exhaust fan otherwise a great place to stay. very central to all eating places and attraction are not far away
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: If you like pub meals the Civic Pub is awesome
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Elan Koirala, Guest Services / Front Office at Mantra on Northbourne Canberra
Responded 9 Nov 2023
Dear Inese, Thank you for sharing your experience, we very much appreciate your comments regarding your stay at the Mantra on Northbourne Canberra. We hope your next visit will be as pleasant as the previous one. Sincerely, Elan Koirala Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$199 - AU$248 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra on northbourne canberra hotel canberra, mantra on northbourne hotel canberra, canberra mantra on northbourne
LOCATION
AustraliaAustralian Capital TerritoryCanberra
NUMBER OF ROOMS
177
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA ON NORTHBOURNE CANBERRA (AU$199): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Mantra on Northbourne Canberra
Which popular attractions are close to Mantra on Northbourne Canberra?
Nearby attractions include Hippo Co (0.5 km), Truefitt & Hill Canberra (0.3 km), and King O'Malleys (0.5 km).
What are some of the property amenities at Mantra on Northbourne Canberra?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and meeting rooms.
Which room amenities are available at Mantra on Northbourne Canberra?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mantra on Northbourne Canberra?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Mantra on Northbourne Canberra?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Mantra on Northbourne Canberra?
Conveniently located restaurants include Akiba, Courgette Restaurant, and BentSpoke Brewing Co.
Are there opportunities to exercise at Mantra on Northbourne Canberra?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Mantra on Northbourne Canberra located near the city centre?
Yes, it is 1.0 km away from the centre of Canberra.
Does Mantra on Northbourne Canberra offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Mantra on Northbourne Canberra?
The staff speaks multiple languages, including English, French, Russian, Chinese, and Japanese.
Are there any historical sites close to Mantra on Northbourne Canberra?
Many travellers enjoy visiting National Archives of Australia (3.4 km), Calthorpes' House (5.8 km), and Albert Hall (2.6 km).