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Burbury Hotel & Apartments, located near Parliament House, offers 152 contemporary rooms, studios, and apartments tailored for both corporate and discerning travellers. Enjoy superior in-room facilities with a unique connection to the 5-star Hotel Realm. Within the Realm Precinct, guests can access diverse dining options. Fine Dining Louis, Ostani Lounge, The Med, The Chairman & Yip, Maple + Clove, and Ritual and The Leyla Bar which offers a private rooftop bar overlooking the Parliamentary Triangle, Canberra City, and Lake Burley Griffin. Complimentary Wi-Fi, a gym, spa, hairdresser, and conferencing facilities enhance the guest experience. The 2017 addition, Hale Gym + Spa, provides cutting-edge fitness equipment and wellness services. Burbury apartments are small dog friendly (fee applies).
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Quiet
Languages Spoken
English
Location
1 Burbury Close, Canberra 2600 Australia
Burbury Hotel
1,563 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Burbury Hotel offers a central location that earns high marks from many guests for its proximity to dining and attractions, although privacy has been a concern for a few. While some travelers find the hotel to be a budget-friendly choice, others caution about unexpected charges.
The rooms are generally celebrated for their spaciousness and comfort, yet remarks about inconsistent cleanliness and maintenance do surface. The hotel's service and amenities receive mixed feedback, with commendations for its dining options and some staff members' attentiveness, counterbalanced by reports of disorganization.
Location
Central
Atmosphere
Comfortable
Rooms
Spacious
Value
Reasonable
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed
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A thank you to Doma and the Burbury Hotel staff for a comfortable, convenient and restful stay. The room was in a quiet location and room service staff readily available to address any requirements. A full buffet breakfast in the rooftop restaurant offered excellent views of the lake and the Canberra region. Security key access for underground parking, lift and room access was excellent A lovely, boutique hotel. Thank you
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Review collected in partnership with this hotel
Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BurburyHotel, Guest Relations Manager at Burbury Hotel
Responded 31 Jan 2020
Dear viewfromheights, Thank you for sharing your wonderful feedback. We are extremely pleased that you had a perfect stay and enjoyed not only the excellent view and breakfast at the terrace but also the service that we provide. We look forward to welcoming you back again in the future. Warmest regards, Mike
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Our Canberra trip was a quickly planned one and Burbury had a good last minute deal for an over night stay. The hotel was centrally located which made easy to see the tourist attractions. They have secure 2 levels of underground car parking which was free Reception staff is so friendly and always have a smiling face :) Rooms are big and beds are comfy with Wifi access. Guests can order food/beverages or make spa reservations through an iPad which was available in the room, which looked pretty cool. The bathroom had severe noise while taking shower or opening the tap (when water is flowing), which is heard at the room as well. This was disappointing. After taking a shower, the whole bathroom was filled up with water(the water will flow to the rest of the bathroom).
Overall one night stay was good
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Date of stay: March 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malakai Yeomans, Guest Services / Front Office at Burbury Hotel
Responded 17 Apr 2021
Dear mithjo, Thank you for staying with us at The Burbury Hotels and Apartments. We're delighted to know that you had a wonderful night stay with us and liked the features and facilities that we offer. We also appreciate your feedback relating to the noise coming from the water pipes. We will share this with our Maintenance team to be investigated. On behalf of the team, thank you for your feedback and we look forward to welcoming you back again. Warmest regards, the Burbury Team
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Fantastic location but average motel. Rooms were dusty and dirty. People who suffer from asthma should avoid. Bed was not comfortable and felt cheap. I think for the price you pay for this motel, you should be able to have a comfortable bed and not have thick dust on bed heads/tv. Staff at front were also not that friendly.
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Date of stay: March 2021
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Malakai Yeomans, Guest Services / Front Office at Burbury Hotel
Responded 2 Apr 2021
Dear 974mell, Thank you for staying with us. We are glad to know that you liked the location of our Hotel. However, we are surprised to know your feedback regarding the cleanliness and the comforts of the bed as this is the opposite of what we are known for. We will share your feedback with the relevant department to be actioned. On behalf of the team, please accept our sincere apology regarding the poor experiecne. Warm regards, The Burbury Team
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Pre-covid: I would rate this hotel 5/5. This was my first trip back since Covid and i was very disappointed with the stay. Firstly, the room was filthy, the worse being the bathroom which i felt cleaner going into than coming out of. The shower head was broken, there was mould everywhere the floors looked dirty in general.
I stayed for 2 nights, i left the room at 8:30AM and switched on my house keeping light. I came back at 4:30PM to find the room had not been cleaned so I asked reception if someone could come clean up the room which they apologised and said they would send someone at 5PM. I returned to the room at 8PM to find that it still hadn't been cleaned. I spoke with reception and they said "we told rooming keeping, not sure what happened" and that was it, nothing else was done or followed up.
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Date of stay: April 2021
Location
Cleanliness
Service
Trip type: Travelled on business
Room Tip:Book somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotel realm, Other at Burbury Hotel
Responded 11 Apr 2021
Dear Michael, Thank you for providing us with your valuable feedback. We are sorry to hear that your stay with us was less than perfect The highlighted points address above have been duly noted and shared with our management team to review for improvement. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, Burbury Hotel Team
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Having seen some negative reviews on the Burbury hotel, we took a gamble and booked for 4 nights over New Years. We found the room very clean and comfortable and relatively quiet. (Hint: we stayed at the back of the hotel away the entrance) It is within walking distance to old/new Parliament House, art and portrait gallery as well as Kingston foreshore. The staff were friendly and attentive and couldn't fault them. Unfortunately the on site restaurants were closed due to the quiet period (no parliament) but we had excellent food and drinks at the atmospheric Ostani at sister Hotel across the road where we couldn't fault the service either. Thank you for a great stay!
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotel realm, Other at Burbury Hotel
Responded 16 Jan 2021
Dear Ilve, Thank you for taking the time to write a review for us. We are so glad to hear that you had a wonderful stay with us and that you liked our front office and Ostani team. We hope to welcome you back in the future! Kind regards, Burbury Guest Services Team
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After many trips to Canberra over the years we decided to try a new hotel, so it was our first stay at the Burbury Hotel. It was a very pleasant surprise, located in a quieter area but not too far from Kingston Foreshore or Manuka shops and restaurants. It is also surrounded by other hotels from the same group which allow to share access to facilities and more dining options. The moment we arrived at the reception we were welcomed warmly by Shielline who made us very comfortable in our choice of hotel. The rooms are a good size and well designed with a great layout. Access from the car park underneath direct to the room floor was very easy and convenient. A comfortable bed with lovely sheets, great shower and plenty of wardrobe space made it perfect for our stay. We look forward to staying again very soon. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Burbury Hotel, Other at Burbury Hotel
Responded 5 May 2021
Dear hosking132, Thank you for taking the time to write a review for us, and with such fantastic feedback. We are beyond pleased to know that our lovely receptionist, Shielline, took care of you upon check-in and that you have found the shared love that we do for Burbury Hotel. We look forward to welcoming you back to Burbury Hotel & Apartments in the near future! Kind regards, The Burbury Team
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The hotel rooms are very spacious and mostly well looked after however some of the units do no have access to an elevator, meaning on arrival my family and myself had to clamber up 4 flights of stairs to get to our room.....with luggage! The wifi is quite slow and dropped out quite often and some of the utensils in the kitchen are broken and unable to be used. DONT BE FOOLED, people staying at the burbury hotel do not have access to the pool, steam room and spa as this is reserved exclusively for people staying at the realm hotel across the road, despite the in room iPad saying that it can be used. Overall, the hotel is neat and tidy however will not be staying at again!
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotel realm, Other at Burbury Hotel
Responded 3 Jan 2021
Dear Ryalndgee, Thank you for taking some time to write a review. We are sad to hear that your stay with us was less than perfect, and for this, we would like to extend our apologies for. We are currently following the COVID-19 steps and procedures provided by the government to ensure everyone's safety when staying with us. This, unfortunately, does mean the closure for the pool for Burbury guest. However, we have provided this information on all of our websites and confirmations to avoid disappointment. We hope to get the chance to welcome you back to Burbury Hotel & Apartments to show you what we truly stand for. Kind regards, The Burbury Team.
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We stayed in a 2br apartment for a long weekend. The apartments are in a building separate from the hotel, but connected through the underground car park, and don't have lifts so ours was a 2nd floor walk up.
The apartment was very nice and well equipped with everything we needed to be able to cook and do laundry; you could stay there for an extended period. The Burbury/Realm complex has a good range of eating/bar facilities as well, and we went to Ostani a couple of times.
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Review collected in partnership with this hotel
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotel realm, Other at Burbury Hotel
Responded 6 Feb 2021
Dear screwtape, Thank you for staying with us at The Burbury Hotel and Apartments. We are so happy to know that you had a wonderful stay and enjoyed the great selection of restaurants with in our precinct and our 2 bedroom executive apartment and the facilities that come with it. We cannot wait to welcome you back again. Warmest regards, The Burbury Team
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This is our regular stopping point in Canberra. The location is excellent, the service at reception is friendly helpful and courteous. The free undercover parking a bonus when compared to other hotels in Canberra which charge up to $15 per night. The lack of a food area is somewhat over come by Maple + Clove 50m away from breakfast and the Realm across the road. Thought not a real restaurant. Plenty within walking distance. This time some points of disappointment where, the curtains where off their runners and hard to open and close, no light bulb in the bedside lamp and a badly stain towel was in the clean towels provided.
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Date of stay: July 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Burbury Reception, Other at Burbury Hotel
Responded 21 July 2020
Dear Hugary1, Thank you for taking the time to share your review and feedback. We have taken this opportunity to also share your feedback with the relevant departments to ensure the issues are rectified. Thank you for your patronage and we hope to welcome you back in the near future. Kind regards, Burbury Team
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Was really looking forward to our stay at this property as it was the first chance we had as a family to travel outside of NSW due to restrictions. We havce an apartment in Macquarie 5, Apartment 6.
Check in was smooth and the checkin agent was very helpful and friendly, however, we got to the room, I was starting to wonder what the $1,000 prioce tag was all about.
1. The balcony door was broken, would not unlock, called reception from our mobile phones by actually ringing the hotel as the 9 extension number was not working. Was told a maitenance man would arrive in 30 mins, hours later, no one bothered to turn up.
2. Massive scrape and marks on the dining room wall
3. Squashed bugs on the wall in the master bedroom
4. very dustry vanitian blinds in all rooms, they looked like they were not cleaned for some weeks
5. No overn trays or even oven racks, had to complain to reception about this, was told some would be delivered, again, nothing ever arrived
6. The iron was broken, the dial to control the tempreture was missing, so all of the water was dripping out of it
Once I rasied these concerns, the fron t desk duty manager did offer a credit if 25% of our bill, but my mid was made up, I would not be coming back to this hotel again and we have planned further trips to Canberra.
When we checked out of the hotel, the indian receptionist really could'ne care less, she didnt even bother to ask "how was our stay" or "what could we do better next time", just took my key and said thanks!
The hotel overcharges for their product and my advice is stay away. This hotel is a clear examplle of price gauging.
Shame!
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Date of stay: April 2021
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from hotel realm, Other at Burbury Hotel
Responded 11 Apr 2021
Dear Robert, Thank you for providing us with your valuable feedback. We are sorry to hear that your stay with us was less than perfect The highlighted points address above have been duly noted and shared with our management team to review for improvement. It was a pleasure having you as our guest and we look forward to welcoming you back in the near future. Kind regards, Burbury Hotel Team
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There are more places to choose from in the Canberra area.
PRICE RANGE
AU$144 - AU$232 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaAustralian Capital TerritoryCanberra
NUMBER OF ROOMS
152
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
