Mantra Macarthur Hotel Canberra
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Mantra Macarthur Hotel Canberra
219 Northbourne Ave, Turner, Canberra 2612 Australia
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Avg. AU$129 /night, 1/23 - 1/24
AU$201
per night
AU$165
per night
AU$129
per night
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About
#21 of 62 hotels in Canberra
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Mantra MacArthur Hotel offers stylish and contemporary rooms to suit all travellers – from affordable Studio Rooms for business guests or overnight stays, to 1 and 2 Bedroom Suites for groups and families wanting to explore the region for a little longer. All rooms feature LCD TV with free to air channels, Wifi is free, bar fridge, tea & coffee making facilities, iron & ironing board, air conditioning and hair dryer. The hotel ensures your comfort, with a wide range of hotel services including 24 hour reception, express check out and conference facilities. Podilato serves buffet breakfast, Dinner (Mon-Fri), This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Paid public parking nearby
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Street parking
Restaurant
Breakfast available
Non-smoking hotel
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Room features
Blackout curtains
Air conditioning
Safe
Iron
Private bathrooms
Coffee / tea maker
Flatscreen TV
Walk-in shower
Wake-up service / alarm clock
Microwave
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
HOTEL STYLE
Family
Trendy
Languages Spoken
English, Chinese, Burmese, Filipino and 5 more
Location
219 Northbourne Ave, Turner, Canberra 2612 Australia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 47 out of 100
47
Canberra Airport
7.5 km•
See all flights
Rental Cars
17 Restaurants
within 1 kilometer
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We stayed here for one night on our way to Sydney. Friendly, efficient service and a great view from our 7th floor room. Very conveniently located and underground on-site parking is $15. Bed was comfortable but we could have done with some extra pillows since there were only two in the room. We got a great deal and would definitely stay here next time we’re in Canberra.
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Date of stay: January 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MantraMacArthur, Front Office Manager at Mantra Macarthur Hotel Canberra
Responded 6 Jan 2020
Dear femalenfiftyish, Thank you for taking the time to share this review and feedback - We are glad to hear you enjoyed your overall stay with us and that our team could provide you with an enjoyable experience. We look forward to welcoming you back again in the near future and please dont hesitate to ask our friendly team for any special requests during your next stay to make it an even more memorable one. Kind Regards Joe Sergi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel was heaven on earth for us as we made a dash to escape the bush fires on the south coast of NSW. I made the booking in the car after we evacuated. From the first phone call, we could not have had a better experience. Every person we spoke with was very helpful and understanding of our situation. I cannot commend the person in reservations highly enough - she was an angel. Assessed our situation and came up with the perfect solution
Upon arrival the staff were friendly and checked us in quickly our rooms (two families traveling together had 2 x 2 bedroom suites) were spotlessly clean and very comfortable. The restaurant was unforgettably closed but we were directed to several places to eat - all very close. the beds were all very comfortable and the shower had great water pressure I'd definitely return if I was heading to Canberra
Upon arrival the staff were friendly and checked us in quickly our rooms (two families traveling together had 2 x 2 bedroom suites) were spotlessly clean and very comfortable. The restaurant was unforgettably closed but we were directed to several places to eat - all very close. the beds were all very comfortable and the shower had great water pressure I'd definitely return if I was heading to Canberra
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Date of stay: January 2020
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MantraMacArthur, Front Office Manager at Mantra Macarthur Hotel Canberra
Responded 30 Jan 2020
Dear Teresa, Thank you for taking the time to share this fantastic review and feedabck - We are really glad we could assist during this tough period and that the reception team could provide you with a great stay. We look forward to welcoming you back again if travelling to the Nations Capital Kind Regards Joe Sergi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed at the Mantra MacArthur on previous occasions (before the Covid shutdown) and found the hotel to be great. However, this stay was different. The price was great. But there was no daily housekeeping. When we asked about this we were told that the government had requested that the housekeeping be limited to 'Weekly Housekeeping' to prevent any Covid spread, fair enough. Only thing is when we made the booking on line there was no mention of the fact that there was no housekeeping. I believe that this should be clearly stated prior to finalising bookings. Next - the carpets in the corridors and in our room were horribly stained, the floor of the lift was dirty for the entirety of our stay and the coffee cups in the room had not been washed thoroughly. One cup had a hair in it and the other had coffee stains. It was disappointing to think that basic cleaning practices were not to a better standard. I do hope that these problems can be rectified.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maurits de Graeff, General Manager at Mantra Macarthur Hotel Canberra
Responded 17 Apr 2021
Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the issues mentioned, this review has been passed onto our respective teams to further investigate and rectify. If given another opportunity we hope we can better serve you and provide a much more comfortable stay Kind Regards The Mantra MacArthur Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed for 2 nights with my 2 kids. Room was very comfortable and in a great location. Access straight outside to light rail that you are in the city within 10 min or north to the northern suburbs. Rooms clean, comfortable and staff helpful and friendly.Will be back.
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Date of stay: January 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MantraMacArthur, Front Office Manager at Mantra Macarthur Hotel Canberra
Responded 30 Jan 2020
Dear Wendy, Thank you for taking the time to share this great review - We are glad to hear you enjoyed your overall experience at the hotel and look forward to welcoming your family back again Kind Regards Joe Sergi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean quiet rooms. Plenty of light. This hotel is located slightly out of the city (Turner) but a frequent fast tram service can take you to Gunghalin or Civic - soon extended to Woden.
It is a 20 min walk or a 2 min tram trip to Dickson Shopping Centre
It is a 20 min walk or a 2 min tram trip to Dickson Shopping Centre
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Date of stay: April 2023
Value
Location
Service
Room Tip:Â Spend at least a few days to enjoy the sights and attractions of Canberra and in winter be aware...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have stayed here twice for work once in November and again in December. The room was modern and clean. Bed is very comfortable. Staff on reception were lovely. The hotel is just down from the middle of the city but that means it’s not too noisy. I had the buffet breakfast in the morning which had a small but varied selection of food. I had dinner in the restaurant one night and the food was delicious and staff were attentive. I ended up staying at a different hotel in January because I wanted to stay closer to the city center and I regretted my decision. Next time I will be staying here again.
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Date of stay: December 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MantraMacArthur, Front Office Manager at Mantra Macarthur Hotel Canberra
Responded 30 Jan 2020
Dear Vicbbb Thank you for taking the time to share this review and feedback - We are glad to hear you choose Mantra MacArthur when travelling to Canberra & I also very happy to hear you enjoy the attention to detail are friendly team members take and the overall experience at the property. We look forward to welcoming you back again soon! Kind Regards Joe Sergi Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean rooms on top floor with views south of Canberra, Staff professional, helpful, friendly. Parking problematic. Room small, furniture and furnishings minimalist. Establishment has no ambience or atmosphere, very clinical. We felt we were in a private hospital, the only difference was a queen bed rather than a medical bed. Very disappointed, not value for money, could not recommend staying there
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Review collected in partnership with AccorHotels.com
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maurits de Graeff, General Manager at Mantra Macarthur Hotel Canberra
Responded 17 Apr 2021
Thank you for taking the time to share this review and feedback - We would like to apologise in regards to the shortcomings of this stay. If given another opportunity the property would love to improve on this stay & be able to do our best to provide you with a much more enjoyable experience Kind Regards The Mantra MacArthur Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
Our rooms were clean and comfortable and well located but we were disappointed by the room configuration for our suite. As we were staying with children we expected easier access between our two rooms not two heavy doors to our rooms which were off a common foyer. We were also expecting to be able to access breakfast in the dining room. After our inquiries at reception we were offered access to toast croissants or coffees or suggested that we access a cafe in Braddon. This latter suggestion was not practical as we were travelling with children and had morning commitments to attend to. It was also disappointing that the cafe next door to the Mantra was closed.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The original room was ridiculously small for $243.00 per night so i had to pay an upgrade for a bigger room which was a much better size but very noisey. All the street noise came straight into the room. Small fridge, small TV, small couch. Beds were very good
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip:Â Ask for exact room sizes then compare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Personally found it very strange that the restaurant/Bar wasn't open when the customers need eat. Was recommended to have breakfast at the coffee shop next door however they don't do proper breakfast, just snacks/Takeaway. When it came to dinner there isn't much around for walking distance. I understand that this could be due to Covid however this needs to be stated on the website. False advertisement.
I arrived to my hotel room and it wasn't 100% clean. The room and bathroom bins were still full from the previous people. Also had some things in the fridge....
My room didn't get cleaned through out the stay... This could be due to Covid but please make sure you tell us before hand and remove the "Ready to clean my room" sign and the signs in the bathroom saying what to do if you want new towels.
If you just need a room for a night for a business trip then it will do.
I arrived to my hotel room and it wasn't 100% clean. The room and bathroom bins were still full from the previous people. Also had some things in the fridge....
My room didn't get cleaned through out the stay... This could be due to Covid but please make sure you tell us before hand and remove the "Ready to clean my room" sign and the signs in the bathroom saying what to do if you want new towels.
If you just need a room for a night for a business trip then it will do.
Read more
Review collected in partnership with AccorHotels.com
Date of stay: May 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nick Tither, General Manager at Mantra Macarthur Hotel Canberra
Responded 18 May 2021
Dear Sannah, Thank you for taking the time to tell us about your experience at the Mantra MacArthur Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem's mentioned to prevent future occurrence. Again we would like to offer our apologies however we do have our Food & Beverage facility listed as closed on all booking websites at the moment since COVID19 closed the property last year and we have only recently re-opened the hotel side of the business. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mantra MacArthur Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
We were given free underground parking whilst the works were on but limited spaces. Plenty of street parking
Hi sorry for delay. I’m not sure about buses/public transport. I used Uber only.
"Underground carpark is next door and charges $15 per day. Pay at hotel reception. "Read full review
"As of July 2024, the hotel restaurant only serves breakfast, so if you wish to dine-in, order food online and ask for cutlery."Read full review
"Check when you book if you want the room serviced, the restaurant is only open for breakfast and lunch and dining options not too handy"Read full review
"Walking distance to Ainslie shops which are good. Hiring a bike could be a good option to get around and hotel is close to bike tracks "Read full review
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PRICE RANGE
AU$124 - AU$167 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaAustralian Capital TerritoryCanberra
NUMBER OF ROOMS
176
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Mantra Macarthur Hotel Canberra
Which popular attractions are close to Mantra Macarthur Hotel Canberra?
Nearby attractions include Haig Park (1.1 km), All Saints Church (0.8 km), and Ainsley Football and Social Club (0.6 km).
What are some of the property amenities at Mantra Macarthur Hotel Canberra?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Mantra Macarthur Hotel Canberra?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Mantra Macarthur Hotel Canberra?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mantra Macarthur Hotel Canberra?
Yes, paid public parking nearby and street parking are available to guests.
What are some restaurants close to Mantra Macarthur Hotel Canberra?
Conveniently located restaurants include Garden Atrium Restaurant, White Chaco, and Dickson Dumpling House.
Are there opportunities to exercise at Mantra Macarthur Hotel Canberra?
Yes, guests have access to a fitness centre during their stay.
Does Mantra Macarthur Hotel Canberra offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mantra Macarthur Hotel Canberra?
The staff speaks multiple languages, including English, Chinese, Hindi, Vietnamese, Filipino, Urdu, and Sinhala.
Are there any historical sites close to Mantra Macarthur Hotel Canberra?
Many travellers enjoy visiting National Archives of Australia (4.9 km), Calthorpes' House (7.3 km), and Albert Hall (4.1 km).
Is Mantra Macarthur Hotel Canberra accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.