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Nongsa Point Marina & Resort

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309 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Singapore
Reviewed 19 June 2016

I must admit it would not have been a hotel that I would have booked because of the below average reviews but it was booked by one of my frinds nevertheless I was really underwelmed: - rooms are very old/ lots of broken furniture, full of mosquitos and dirty - rooms are spread over a vast area so you better...

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Helpful?
Thank Heini12
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort I thank you for spending your valuable time on writing a review on your recent stay at our resort. First and foremost I do apologize for having had a disappointing stay at our resort. Your varied comments have been duly noted and the required actions have been taken. If the chalet accommodation was...

Singapore, Singapore
Reviewed 6 June 2016

Booked a 2D1N promotion package and the Senior Reservation personnel Edy Susanto was very prompt in his reply throughout the email correspondence during the booking confirmation and was very helpful too. Unfortunately, we did not get to him personally on our arrival. However, we were greeted by a very friendly staff by the name of Amri (if I recall correctly!)....

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Helpful?
Thank wendyow2005
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

I and my team thank you for spending your valuable time on writing a review on your recent stay at our resort. It is encouraging to know that you have thoroughly enjoyed a relaxing and rejuvenating stay at our resort. It is great to have the choice of just rest, relax and savour the natural tropical surrounding's within the immediate...

Reviewed 4 June 2016

We stayed in Nongsa point resort for 2 days and 1 night only. There was a mistake in the hotel room booking but the hotel, and our prefered rooms were available, but the staff were very co-operative and managed a chalet for us. The stay was pleasant, with nice view of the sea with the yacht parking and great food....

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Helpful?
Thank Mehnaz A
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort. I like to thank you for spending your valuable time on writing a review on your recent stay at our resort. We have taken note of your comment about the status of our Chalets and am pleased to inform you that the upgrades and renovations of units is currently in process which is...

Reviewed 4 June 2016 via mobile

Good location for a relaxing holiday for short visit.But pool hours restricted from 7pm onwards.dont know why... Staff was very good.. I must say there were very innocent guys among resturant staff. We hired a taxi to visit the city.. There is no good public transport available for beach side.so have to order a taxi. During weekends the hotel was...

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Helpful?
Thank Nilakshika R
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort We like to thank you for spending your valuable time on writing a review of your recent stay at our resort. I have taken note of your comment about the operating hours of our swimming pool in the evening which closes at 7 pm. This is mainly a safety reason as our pool...

Singapore, null, Singapore
Reviewed 3 June 2016

I have recently booked a holiday vacation for my family at Nongsa and already had such bad experience even before i stepped foot into the resort. My credit card was used in some fraudulent activity and they will need to cancel my card. Wrote to the resort for advice and instead of helping me find a work around, the customer...

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Helpful?
Thank Weeps101
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort Thank you for your review and comments about your customer service experience with the resort prior to your check in to the Resort. It is rather regretful that the various issues involved with your booking have led you to writher a rather harsh review on the resort prior to your actual stay at...

A TripAdvisor Member
2 reviews
Reviewed 1 June 2016

My husband and I wanted to visit one of Singapore's nearby islands just to relax for a day and we decided to make hotel and ferry reservations for the Nongsa Point Marina & Resort on Batam, Indonesia. The staff were very helpful by replying to my emails and polite when I needed to give them a call. Wow. What a...

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Helpful?
Thank A TripAdvisor Member
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort I and my team thank you for spending your valuable time on writing a review on your recent stay at our resort. It is encouraging to know that you have thoroughly enjoyed a relaxing and rejuvenating stay at our resort. It is great to have the choice of just rest, relax and savour...

Portsmouth, United Kingdom
Reviewed 30 May 2016

Saturday night was a buffet, if you wanted a la carte, you needed to sit in the bar. Service was slow and the barman is like 'odd job' no smile. Sunday lunch was better as the number dining was less than a dozen. Don't expect speedy service. Reasonable selection of beer and wine, but a little heavy on the Chardonnay....

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Helpful?
Thank tonyhj
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort We like to thank you for spending your valuable time on writing a review on your recent stay at our resort. I appreciate your feedback about the service, property itself and am pleased to confirm that the Swimming pool, Selera Restaurant and the Samudra Bar have been renovated late last year. Currently we...

Reviewed 26 May 2016

The resort was good for a quick getaway, especially if you stay in Singapore. It is a short ferry ride from Tanah Merah Ferry terminal, and free shuttle bus is provided from the Nongsapura ferry terminal to the resort. The staff are friendly and helpful, though the room floors were a little dirty on the day of our check-in. If...

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Helpful?
Thank Kwan X
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort I thank you for spending your valuable time on writing a review on your recent stay at our resort and apologize for the rather late reply to your review. Yes, Nongsa Point Marina and Resort is easy accessible within a 40 min Ferry ride from Tanah Merah in Singapore. Our Resort is well...

Singapore
Reviewed 23 May 2016

The chalet where we stay at was poorly maintained. The sheets has stained and as well as the bed. I asked to be transferred to another chalet or hotel room but that time the hotel is fully booked so we cannot transfer. The price does not do justice for the place. There is not wifi in the chalet as well....

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Helpful?
Thank engineerwanderer
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort I thank you for spending your valuable time on writing a review on your recent stay at our resort. First and foremost I apologize for having experienced a disappointing stay at our resort and the rather late reply to your review. I have taken note of your comments in your review and the...

singapore
Reviewed 22 May 2016

I emailed 1 month earlier to book the hotel rooms. It was all confirmed. Yesterday when I check in the reception say I am very sorry to tell you that we over looked and no more hotel rooms available. I would upgrade you to the 2 room chalet...... OMG!!!!!!!!!!! I have specifically wanted the hotel rooms. In fact if I...

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Helpful?
Thank jkpooh
erueber, General Manager at Nongsa Point Marina & Resort, responded to this review

Greetings from Nongsa Point Marina and Resort I thank you for spending your valuable time on writing a review on your recent stay at our resort. First and foremost I do apologize for the late reply and the disappointing stay you had to endure with us. I have discussed the points mentioned in your review with my team and the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Nongsa Point Marina & Resort,Where The City Ends And Relaxation Begins.A yachting gateway to the Riau Islands, Nongsa Point Marina is a premier resort with international marina facilities and residential properties. Built around a natural cove on Batam Island, Indonesia, it is truly a unique waterfront destination offering a haven of peace and tranquility. Pampering to those looking for a privileged lifestyle and impressive berthing facilities for boat owners. A Mediterranean Beauty by the SeaWith a Mediterranean touch, Nongsa Point Marina and Resort offers accommodation choices of hotel rooms and chalets overlooking the marina, the ocean, and the surrounding golf course. Each guest room is equipped with modern amenities for a comfortable stay.Nongsa Point Marina is an ideal home away from home on Batam Island, Indonesia with resort facilities like sail and power boat charters, fishing, private beach, and more. Enjoy a rich selection of services for the most relaxing, worry-free vacation. ... more   less 

Additional Information about Nongsa Point Marina & Resort

Address: Jalan Hang Lekiu, Nongsa, Riau Islands Province, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam > Nongsa
Price Range: $99 - $290 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nongsa Point Marina & Resort 4*
Number of rooms: 29
Reservation Options:
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Also Known As:
Nongsa Point Marina Hotel Batam
Nongsa Point Marina And Resort
Nongsa Point Marina & Resort Batam
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Questions & Answers

Here's what travellers have asked, with answers from Nongsa Point Marina & Resort staff and other travellers.
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Questions? Get answers from Nongsa Point Marina & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“water front view”
 of 5 bubbles 642terencec, 28 Nov 2016 | Read review
“Deluxe beachfront are quieter than Garden view but slightly further to the reception and pools.”
 of 5 bubbles nfong929, 6 Nov 2016 | Read review
“Choose rooms and stay away from chalets”
 of 5 bubbles 525MelissaT, 5 Nov 2016 | Read review
“stay in the room that is connected to the lobby”
 of 5 bubbles AinnieJoe, 14 Sep 2016 | Read review
“near lobby, sea view, hotel rooms”
 of 5 bubbles benjamint414, 11 Sep 2016 | Read review
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