Atura Blacktown
32 Cricketers Arms Rd, Prospect, Blacktown, New South Wales 2148 Australia
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Room & Suite (56)
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A note from Atura Blacktown
Updated 11/06/20
About
#1 of 2 hotels in Prospect
Location
Cleanliness
Service
Value
Travellers' Choice
Atura Hotels are the place where modern business and leisure travellers go to escape the tired and embrace a new experience. This fresh take on travel is high on connectivity and low on guest maintenance, with dynamic public spaces that are as easy to unwind in as your own lounge room. The Atura guest is amazed at the high level of quality given the affordable price of the hotel. This value proposition is key to the strength of the brand. Atura Hotels- a fresh approach. The hotels are all about connecting through technology on our free wifi. Enjoy comfy places to sit and chill, work from your laptop, catch up with colleagues, or listen to the newest tracks on our playlist making you feel right at home. The Atura hotel delivers a concept where all the needs of the modern traveller will be provided, and they can choose to access them in their own time and for their own unique needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Children Activities (Kid / Family Friendly)
Taxi service
Parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Snack bar
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Location
Full view
Contact
32 Cricketers Arms Rd, Prospect, Blacktown, New South Wales 2148 Australia
Getting there
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718Reviews8Q+A100Room tips
Reviews
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It’s frustrating…. I’ve spent many years staying in many hotels around the world for business and from the start, the hotel is a great little hotel with a friendly team, a great bar to sit down and work over a beer and reasonable facilities. It’s a shame they have the cheapest split beds available which rival the comfort level of a full Jetstar flight when you get stuck in a middle seat. The restaurant again, looks great and functional from the outside and that’s about it. The team mean well, but need training when busy and the kitchen really need a lesson in how to cook food fresh and deliver in a reasonable timeframe. I’ve stayed here twice and both times have been either cold food or burnt food. Invest in some new beds and improve the restaurant and this place is a winner. Until then, maybe drive the extra 10 minutes and stay in Parramatta.…
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Date of stay: June 2022Trip type: Travelled on business
Room Tip: If you need a firmer bed, you will wind up needing chiro work after your stay. And for dinner,...
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Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded yesterday
Dear Trail39268807133, Thank you for taking the time to provide your valuable feedback. I have shared your comments with the kitchen and F&B teams in the aim increase & maintain a higher food quality. At the moment the hotel only has a handful of full king mattresses & the balance are split kings, having said that we are looking to replace these over the coming 12-18 months & we will be looking at a larger combination of full king beds & split kings due to the different types of groups & guests we have staying at the hotel. I do hope you will consider using us again on your next visit to the area & please feel free to let me know when are & i will try & arrange that you go into a room with a full king mattress. Thanks & regards, Shawn
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Stayed overnight for a business trip. The room was clean and tidy. Lighting isn’t the best. Definitely need to find ways to add more light into the rooms especially the ground floor ones where you’re in a concrete box with only 1 small window to the outside world. Dinner was nice, and not too badly priced. However the Breakfast buffet was definitely overpriced for what you get.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Rooms
Service
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 1 week ago
Dear Krystlejd, Thanks for your review, Our rooms are mood lit & in some cases some of our guests do find these a little on the darker side & for I do apologise. I'm glad you enjoyed dinner & have taken on board your comments re breakfast. In fact we have just launched a $25 breakfast voucher that includes an espresso coffee & we will be running this until the beginning of Sept22. I do hope you consider using us as your preferred hotel the next time your in the regional. Kind regards, Shawn
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Just spent the last 8 days at this hotel with 14 young baseball players and loved every minute of our stay. From the moment we checked in everything was no trouble for the staff. A warm greeting when we checked in with Ashleigh was continued by all staff especially Sidney whose customer service was first class. Breakfast was first class and they even opened early so we would not miss out. Meals in the evening were reasonably priced and well presented. Rooms were very clean, serviced regularly and had plenty of space. With a bar, restaurant, pool the hotel was a convenient located and an easy drive to other attractions. If you are looking to stay in western Sydney, look no further, highly recommended
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Date of stay: June 2022
Location
Cleanliness
Service
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 1 week ago
Dear LANDY31, Thanks for the awesome feedback, We really enjoyed having all of Baseballers staying at the hotel & we look forward to the next tournament. We hope to see you all again soon. Kind regards, Shawn
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+1
stayed two nights for a family events with two kids staffs are very helpful and friendly rooms are motel styled with all the amenities ( microwave/minibar/kitchenette /plates etc) plenty of parking spots -unmonitored Until we find two cigarette butts on the bathroom floor!! complained to the reception- no apologies ! no formal replies No alternative options! I never seen a cigarette butts in a hotel- bathroom floor in my entire life !! that’s made the standards of cleaning beyond the question and it’s absolutely disgusting to know, someone smoking in the place , called non smoking and left their creepy stuffs ! not again !!
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Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 1 week ago
Dear senthoo47, Thank you for your email & please except my apologies that I haven't been in contact sooner. I am currently looking into your feedback & thank you for brining this to my attention. Please be rest assured that I will be following this up with the entire team & will use this as a training tool for the team. Kind regards, Shawn
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We enjoyed our stay. The staff were very friendly and helpful. The rooms and facilities were good too. I would recommend this hotel to anyone. Check out was easy as well and we can’t wait to come back and stay at the Atura
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled with family
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 2 weeks ago
Dear julieanet475, Thanks for the great review, I'm so pleased you enjoyed your stay. We hope you see you again soon. Kind regards, Shawn
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From when you park your car & see the great exterior of this hotel you know you’re in for a treat. A seamless check-in process and don’t forget your service NSW coupon for $50 off. Rooms are really nice with modern bathroom. Plenty of lighting and power points & mini bar if you wish. Beds softer and very comfortable. A tidy gymnasium and lovely pool area and inside billiards 🎱 pool table. Will stay again!
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled solo
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 3 weeks ago
Dear Christoper, Thanks for you great review, I'm so pleased you enjoyed the hotel & all of its offerings. We look forward to welcoming you back soon. Until then safe travels, Shawn
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Room was Inviting and Comfortable. Had everything required for a small work visit. My first stay here and I was very comfortable and happy with the Room, Service, Surroundings. Would recommend to anyone travelling to the Wetherill Park area, West of Sydney, close to Motorways
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled on business
Rooms
Cleanliness
Service
Room Tip: Lower Level close to Dinning, Bar, Pool, Entertainment
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Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 24 May 2022
Dear wigga5770, So glad you enjoyed your stay & that the staff were friendly & helpful. We hope to see you again soon. Kind regards, Shawn
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Over all the hotel was fantastic, the bed, the room all of it, the only thing I can say that is in anyway negative is the portion sizes in the restaurant. Location very handy for my sites. I will be using this hotel again.
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled on business
Value
Rooms
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 24 May 2022
Dear O9327KVJosephc, Thanks for the great review, I'm so pleased you enjoyed your stay & we look forward to welcoming you back again soon. Until safe travels, Shawn
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Room was clean and tidy. Room service is lacking though. No coffee no sugar or milk left several times. Food from room service was unfortunately terrible. Chicken burger one bought and pizza the second. Both very poor Reception staff were very welcoming and accommodating
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled on business
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 8 May 2022
Dear 270elliottf, Thanks for your feedback, o have passed this on to the team to ensure we are paying attention to detail especially our food quality. I'm pleased to read that the staff were friendly & helpful. we hope to see you again soon. Safe travels, Shawn
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I stayed for one night , the room was good with a comfortable bed . The room wall design was different , with high ceilings , I liked it . Few days after the checkout I noted charges in my bank statement and on calling got to know that they charged for full room bar usage charges and on raising a concern they did sort it out . So just a word of caution , otherwise nothing wrong .
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Date of stay: March 2022
Helpful
Response from Shawn Pyne, General Manager at Atura Blacktown
Responded 8 May 2022
Dear jaipur_foodie Thanks for your review, I appreciate your understanding & reaching out to the hotel to sort out the bank statement concerns. We hope to see you gain soon. Until then safe travels, Shawn
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PRICE RANGE
USD 120 - USD 145 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyBlacktownProspect
NUMBER OF ROOMS
122
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Claim Your Listing Frequently Asked Questions about Atura Blacktown
Which popular attractions are close to Atura Blacktown?
Nearby attractions include Sydney Zoo (3.7 km), Featherdale Sydney Wildlife Park (4.8 km), and Blacktown Drive-In (0.1 km).
What are some of the property amenities at Atura Blacktown?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Atura Blacktown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Atura Blacktown?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
What are some restaurants close to Atura Blacktown?
Conveniently located restaurants include Candelori's, Royal Cricketers Arms, and Cafe El's.
Are there opportunities to exercise at Atura Blacktown?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Atura Blacktown?
Yes, dry cleaning and laundry service are offered to guests.
Does Atura Blacktown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Atura Blacktown?
Many travellers enjoy visiting Old Government House (8.8 km), Experiment Farm Cottage (10.2 km), and St. John's Cemetery (8.9 km).