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Hotel Ciudad Real Palenque

Carretera Pakal-Na km 1.5 | Col. La Mielera, Palenque 29960, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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  • Cascadas de Agua Azul
    1.4 km
  • 3 star hotel
  • Free Wifi
Reviewed 21 April 2016
The hotel and service are great!
This was my second visit to Palenque, and I sincerely recommend... more
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278 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Reviewed 2 May 2016 via mobile

Nice tropical hotel. Pool was lovely. It was good in the sense of pool, breakfast, size of rooms. No wifi apart from central areas. The rooms were completely riddled with Mosquitos though and a bit dark so bring deet/spray. It's super near the ruins so good base for that.

Thank Nickoteeta
Boca del Rio, Mexico
Reviewed 21 April 2016 via mobile

This was my second visit to Palenque, and I sincerely recommend this hotel. They give you a welcome drink (beer, margarita or jamaica), and the pool is really nice. There's a small toboggan, a pool bar, and a playground. The bad part is that the wifi is not that good in the hotel, but anyway if you are looking for...

Thank mexcbeto
Tetbury, United Kingdom
Reviewed 29 February 2016

situated around 10-15 minutes drive from the archaeological ruins, built in mexican/caribbean style with 70-odd rooms all with a/c. lovely outdoor pool and poolside bar. watch out for the mossies though. only stayed one night and really only got to see it in the dark

Thank JohnSFleet_Hants_UK
Leicester, United Kingdom
Reviewed 29 January 2016

Lovely hotel. Well appointed room. Excellent restaurant and breakfast. Lots of bits of jungle in and among the buildings. Watched an Iguana outside our bedroom window for a while. Staff very attentive. Lovely place to stay.

Thank stevebruntlett
Novara, Italy
Reviewed 13 January 2016 via mobile

I wanted to give 4 as a vote because compared to the one of San Cristobal there is no comparison. Surely the interiors are from improve, though we have improved the soundproofing. In addition here we have the advantage of having a beautiful swimming pool and a garden taken care. I have to admit also that the restaurant has proved...

Thank Daniele S
Singapore, Singapore
Reviewed 1 December 2015 via mobile

Ciudad Real Palenque, unlike her sister hotel in San Cristóbal de las Casas, is not situated in the midst of the action, but some 2.5 km out of Palenque town (further away from the ruins). The hotel has a large pool to laze around at, but rooms are rather basic. Air-conditioning is available in the bedrooms, but the unit in...

1Thank colin_matthew
Mexico City, Mexico
Reviewed 24 November 2015 via mobile

The hotel served as a great base for the waterfalls and ruins. Clean and lovely grounds. Excellent pool. My son lovd the large slide. I liked the hammocks. Unfortuntely bar was normally closed as it was off season. Restaraunt was average and a bit pricey for quality. Solid breakfasts. Complaints would be not letting you take pool towels to the...

1Thank Lgqrules
Tenterden, United Kingdom
Reviewed 21 October 2015

This hotel is only 10 minutes drive from the archaeological ruins . It is clean, comfy and has the added bonus of a nice pool. The beds were comfortable and the rooms were a decent size, staff were pleasant and another good location for exploring the area

1Thank anne a
London, United Kingdom
Reviewed 19 August 2015 via mobile

Stayed one night as part of tour. Large spacious room. Much needed air con which worked well. Comfy double beds x2!! Spotless. Pool was perfect. Convenient supermarket 10 mins walk away. Decent breakfast - fairly basic but does the job. Would stay again.

1Thank mariabud
Stirling, United Kingdom
Reviewed 2 July 2015

Stayed here for just one night in April as part of tour of Mexico. Fabulous pool and slide! Great poolside bar with good margaritas too. Comfortable room, good food. Better than we had expected. Enjoyed our stay here.

Thank 874denise

186 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Hotel Ciudad Real Palenque is a link in one of the most successful and youngest hotels chains of Chiapas, with an impressive architectural appearance and service which is right up there with the best on offer in any of Mexicos’s resorts and which is making a strong claim to be the perfect refuge with in the Mayan World.Located only 10 minutes from the archeological zone, 3 from the airport and 5 from the downtown, it really is sited in the strategic center of things. It also has a special infrastructure in place specially designed for groups: a special bus ramp, comfortable check-in area and efficient baggage handling services. Set among magnificent gardens, its Mexican-Caribbean architecture houses 66 rooms, 3 junior suites an 3 master suites; all of which are equipped with air conditioning, cable T.V. and telephone. There is also a Palapa-Restaurant where you can enjoy the best Chiapanecan, Mexican and International cuisine and if after visiting the archeological sites and natural wonders in the surrounding areas of Palenque It’s a rest you need; there’s nothing better than our gorgeous swimming pool to really pamper you.Our meeting and banquet room La Ceiba offers the most advanced facilities for your gathering needs. Its architecture was carefully designed to preserve the Mexican – Caribean style of the hotel and to give the most advanced space for meetings and banquets. The room can be divided in thee smaller rooms with mobile walls. ... more   less 

Additional Information about Hotel Ciudad Real Palenque

Address: Carretera Pakal-Na km 1.5 | Col. La Mielera, Palenque 29960, Mexico
Region: Mexico > Southern Mexico > Chiapas > Palenque
Price Range: $57 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Ciudad Real Palenque 3.5*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciudad Real Palenque staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of mosquitoes in the room - be warned!!”
 of 5 bubbles GrahamF662, 28 May 2015 | Read review
“If you want a nice comfortable bed in a tropical setting, this is a great place to stay especially if you aren't attached to your wifi.”
 of 5 bubbles Ksodermark, 22 May 2015 | Read review
“Higher floor”
 of 5 bubbles DiboTraveller, 8 Jan 2015 | Read review
“I think all room are much of the same standard. Perhaps ask for a room overlooking the swimming pool.”
 of 5 bubbles williamsdew, 20 Mar 2014 | Read review
“if you bother noise from sweeming pools ask for rooms at the ends.”
 of 5 bubbles rumiana1951, 29 Jan 2014 | Read review
5 of 5