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Mercure Shrewsbury Albrighton Hall Hotel and Spa

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Mercure Shrewsbury Albrighton Hall Hotel and Spa
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1,602 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Showing 1,593: English reviews
Birmingham, United Kingdom
Level Contributor
171 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 April 2014

Stayed here for just one night while at a wedding close by. The service was excellent as was the breakfast. Rooms were well appointed. The stables block where we were allocated were modern and similar to chain hotels of this standard. If you want the atmosphere of the old hall check your room allocation. My only niggle was that my... More 

Helpful?
Thank Clive1954
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for taking the time to add your lovely feedback to Tripadvisor. The staff and I very much appreciate this. I am pleased to read that you enjoyed your room in the stable wing and accommodated your requirements. I do hope that we can welcome you back to Albrighton Hall Hotel and Spa in the very near... More 

Indaiatuba, SP
Level Contributor
145 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 15 April 2014

My company recommended me this hotel. I can say that have a lovely bed room, the place is very beautiful. But I was there as a worker. I mean, i really needed internet. I couldn't even download e-mails or enter at any kind of websites. After some time I made a decision... "I will find another hotel". I left the... More 

Helpful?
2 Thank Denis S
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Shrewsbury Albrighton Hall, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

2 reviews
Reviewed 14 April 2014 via mobile

Stayed for 2 nights 14th amd 15th April. Initially given room 94 in the Stables but we asked if we could move into the main building as it was quite a distance from the spa and didn't want to have to walk outside each time after using the spa. The next room was19. Nice view of lake. Smaller but much... More 

Helpful?
Thank Pam T
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for your constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of service that we aim to deliver. I do hope that you will allow us the opportunity to restore your... More 

Warwicksire
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 13 April 2014

Decided to take a weekend break at short notice. Hotel sorted z beds in a huge room and recommended a local sitter, nanny Deborah who the kids loved! My wife and I had a fab meal in the restaurant and great wine. A very relaxing and rewarding weekend. Go to ironbridge blist hill, it's ace!

Helpful?
Thank SPARKSK
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for taking the time to add your lovely feedback to Tripadisor. The staff and I very much appreciate this. I am so pleased that you choose to appoint Nanny Deborah to look after the children whilst you fully enjoyed a relaxing meal in the fabulous original oak panelled restaurant. I do hope that we have the... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 April 2014 via mobile

Went with a friend on the spa package over nite, reception manager made us feel very welcome, as did all the staff. Food was amazing and room fab, really good nights sleep in the comfy beds. Would highly recommend this hotel to anyone. Thanks for a really lovely break to all the staff at the mercure Strewsbury. We stayed on... More 

Helpful?
Thank Ellycraigkyle
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Thank you, for taking the time to add your lovely feedback to Tripadvisor as the staff and I very much appreciate this. We are so pleased that your fully enjoyed your stay and if every you are in the area again you will return to Albrighton Hall Hotel and Spa. Kindest regards Jane Peach Front Office Manager More 

Cardiff, United Kingdom
1 review
Reviewed 4 April 2014

We spent a two-day break at Albrighton Hall, on Tesco points.The booking process was convoluted to say the least, but that was no fault of the hotel .It is a delightful hotel, still retaining much of its period interior The room was spacious and well appointed, with a lovely view over the garden .All staff were very pleasant and attentive.... More 

Helpful?
Thank Tony W
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, Many thanks for the positive comments; I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Albrighton Hall Hotel and Spa in Shrewsbury again very soon. Kindest regards, Jane Peach Front Office Manager More 

Wirral
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2014

I booked 2 x family rooms for my husband, daughter, son-in-law, and 3 young grandsons for a one night visit to attend an event in the area. Our stay was Saturday to Sunday 22nd March - check in time was 2 pm and we arrived at 2.10 pm. Receptionist informed us the hotel hadn't been informed by the booking agent... More 

Helpful?
2 Thank 41Jaygee
h6629, General Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Guest, I am sorry to learn that you did not enjoy your experience at Albrighton Hall Hotel and Spa. I have looked in to the matter of the extra beds/children and can confirm that the agent that you used did not inform the hotel of your full requirements. I would like to offer my full apologies that your rooms... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
300 year old Shropshire House, a 4 star hotel with 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury. 30 min from the M6, J10A. Ideal for visiting Chester, Shrewsbury Abbey and the Severn Valley steam railway. Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa offers a gym, fitness classes, a pool, relaxation lounge and thermal suite including a sauna, steam room, ice room, and six treatment rooms, two of which are doubles. 24 hr room service. Free parking. ... more   less 

Additional Information about Mercure Shrewsbury Albrighton Hall Hotel and Spa

Address: Ellesmere Road, Albrighton, Shrewsbury SY4 3AG, England
Region: United Kingdom > England > Shropshire > Shrewsbury > Albrighton
Price Range: $122 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Shrewsbury Albrighton Hall Hotel and Spa 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Mercure Albrighton Hall Hotel Shrewsbury
Albrighton Hall Hotel
Accor Albrighton Hall Hotel Shrewsbury
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and other travellers.
8 questions
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Manchester, United Kingdom
14 days ago
Linkoping, Sweden
8 months ago
over a year ago

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Questions? Get answers from Mercure Shrewsbury Albrighton Hall Hotel and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Stables - quiet and only two rooms in the block”
 of 5 bubbles CathyD77, 21 Nov 2016 | Read review
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 of 5 bubbles 546dawnj, 3 Nov 2016 | Read review
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 of 5 bubbles patE8977RT, 19 Oct 2016 | Read review
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 of 5 bubbles susanjZ5871YZ, 18 Oct 2016 | Read review
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  • This bag and cloths were outside my room from our arrival til we left.
 of 5 bubbles KPS61, 15 Oct 2016 | Read review
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