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The Cross Inn

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1 room 2 adults 0 children
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The Cross Inn
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165 Reviews from our TripAdvisor Community

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Showing 164: English reviews
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Crewe- UK
Reviewed 6 January 2017

Stayed here for one night recently to attend a bash at a nearby pub. Realised our mistake straight away when we entered our cold musty and dull " family room" The owner turned on the radiators which then went of again half an hour later. Told him that I would like a warm room on my return and guess what.........

1Thank Butty1966
Reviewed 18 December 2016 via mobile

We visited recently for a function when a server had made an honest mistake. We went to the bar to rectify this but the landlord was unable to either apologise for the mistake and then rectify it, instead asking us to take our coats and leave. I can see why the recent reviews are very negative as this was by...

1Thank Tomtheram
Reviewed 17 October 2016

Stayed here for two nights while visiting Alton towers. We were greeted with friendly staff who promptly checked us in. We ate in restaurant the first night and all of the group enjoyed their meals and very reasonably priced. Before going to Alton towers we enjoyed breakfast which again was well priced and filled us up before our long day....

Thank 28christie
Reviewed 21 September 2016 via mobile

Disgusting service from this hotel! Called on the morning to cancel my booking as have a poorly child at home and unfortunately had to cancel our trip. My daughter has a severe case of chicken pox which I assume would not be wanted at his hotel to pass onto all of his guests. I fully expected to lose my deposit,...

4Thank MrsHayPayne
Reviewed 13 September 2016 via mobile

We travelled to the cross inn late on the Friday evening. When we arrived it was a very friendly atmosphere. We stayed in a caravan/mobile home which was amazing. Everything you needed inside. Breakfast was lovely and just a shame we never managed to get an evening meal as fully booked. Would highly recommend if travelling up long distance to...

1Thank KERRY C
Swansea, United Kingdom
Reviewed 3 September 2016

Booked this room for me and my son as a pitstop for our 2 day visit to Alton Towers. After searching online, this place seemed to tick all the boxes, good review score, close proximity to the theme park and a reasonable price. HOWEVER....... when we arrived, we were shown to our room which had a damp musty smell as...

2Thank bbjulie2016
Liverpool, England
Reviewed 31 August 2016 via mobile

Visited for a single night after a day at Alton Towers. Quite close to the park (when driving) so very useful. We stayed in a double room which was pretty small and basic but met our needs. The bed was comfy enough and we had a shower, tea making facilities. The best element of the hotel is the bar/restaurant. Really...

2Thank BarryBarnstable
Gateshead, United Kingdom
Reviewed 30 August 2016

The hotel was run by very friendly staff who met all our needs. The room was basic, but clean. The towels were fine, there were coffee making facilities and a small wardrobe space. We arrived just after the kitchen had closed for evening meals, but the staff were able to prepare a lovely pizza shortly afterwards so issue here. Breakfast...

2Thank Conners70_11
Liverpool, United Kingdom
Reviewed 29 August 2016 via mobile

Pitches on caravan park & camping field need upgrading, shower & toilet blocks left a lot to be desired, desperately need an upgrade too,the floor was wet all of the time in both. ? Leaky pipes. Considering it cost £27 per night expected more. No wifi as advertised, only in the bar area, which wasn't very good. On the bright...

1Thank Valerie F
Reviewed 28 August 2016 via mobile

Was meant to be staying here two nights but after one night we left more then willing to lose the money paid for the second night. The staff are friendly and helpful and the food is alright and reasonable in price and that's about all the good I could say about the place. We were shown our room on arrival...

1Thank ozzydog80

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
Official Description (provided by the hotel)
The Cross inn has undergone a full refurbishment including the Kitchen which has got a 5 star rating so please come and have a look.The Cross Inn is situated in Cauldon Lowe a beautiful rural village 3 miles from Alton Towers, Staffordshire. The Cross Inn is the perfect location if you are visiting the surrounding area. We also have several static caravans to buy or rent,In addition to accommodation The Cross Inn offers a comprehensive food menu and an extensive range of beverages, giving you the opportunity to unwind in a family friendly environment. With the option to dine in the restaurant or relax in front of the open fire.There is a local Village shop in Waterhouses. The Cross Inn is the ideal location to return to after a long fun filled day. ... more   less 

Additional Information about The Cross Inn

Address: Hofters Cross | Cauldon Lowe, Cauldon Low ST10 3EX, England
Region: United Kingdom > England > Staffordshire > Cauldon Low
Price Range: $23 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cross Inn 3*
Number of rooms: 8
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Also Known As:
The Cross Inn Cauldon Low Hotel Cauldon Low
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Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My tip is Don't Go!”
 of 5 bubbles Butty1966, 5 Jan 2017 | Read review
“You may need to nag to get problems sorted!”
 of 5 bubbles bbjulie2016, 3 Sep 2016 | Read review
“Go in the summer months”
 of 5 bubbles edgeleypark1, 3 Apr 2016 | Read review
“go elsewhere.”
 of 5 bubbles jkvee, 5 Jul 2015 | Read review
“Family Room was lovely”
 of 5 bubbles happydays94, 30 May 2015 | Read review
5 of 5