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Novotel Auckland Ellerslie Hotel

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Traveller (79)
Room & Suite (35)
Dining (9)
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Overview
  • Excellent32%
  • Very good47%
  • Average15%
  • Poor5%
  • Terrible1%
Travellers talk about
“train station”(30 reviews)
“room service”(32 reviews)
“car park”(30 reviews)
AMENITIES
Paid Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Auckland Ellerslie Hotel
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Novotel Auckland Ellerslie Hotel
Special Offer: UP TO 30% - EARLY BOOKING
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Nearby Hotels
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,025)
There are newer reviews for Novotel Auckland Ellerslie Hotel
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Traveller rating
329
447
154
53
19
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329
447
154
53
19
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21 - 25 of 1,002 reviews
Reviewed 22 January 2018 via mobile

From the minute we walked in the door to the minute we left we felt welcomed and at home at the Novotel. Staff at the reception, room service and breakfast all smiled and said hello every time we passed and nothing was too much trouble....More

Thank Clare B
Reviewed 18 January 2018

The worst experience I ever had in a hotel, the duvet had blood stains so disgusting, it took them 30 mins to change the same at 11pm, they did apologize but I paid top dollar, they gave me a 12$ discount

Review collected in partnership with Accorhotels.com
Thank Manish K
Reviewed 12 January 2018

We arrived to a warm welcome smile from staff at Reception and they were helpful and gave our keys and asked for any requests we may have so as to enjoy our stay We booked for dinner prior to attending A Mid Summers night Dream...More

Review collected in partnership with Accorhotels.com
Thank E M W
A TripAdvisor Member
2
Reviewed 7 January 2018

Clean and rooms were nice. There is a small gym which mostly has a couple of treadmills and some weights but better than nothing. Out of all the novotels I have stayed in (compared with Hamilton, Rotorua, Wellington and New Plymouth), this was a bit...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from Rajiv M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 11 January 2018

Dear Thank you for your email, Please allow me to express my sincere apologies. I am very disappointed to read about the matter that you have risen, I have personally notified all three Restaurant Manager, Food and Beverage Manager and Executive Chef. All three will...More

Reviewed 6 January 2018

Some of the worst food I have had in a long time. The ‘buffet’ expensive at $59 pp is a ghastly return to the 80s, was a mess and unappetising. The a la carte menu was Very expensive. Very disappointing. We would take ourselves up...More

Thank Hilary G
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 134 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 134 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (79)
Room & Suite (35)
Dining (9)
Family and Play Areas (3)
Questions & Answers
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Narziss
9 June 2017|
AnswerShow all 2 answers
Response from Malcolm M | Reviewed this property |
Yep the parking is pretty bad, we had to park some way from the hotel in the racecourse grounds. It's free but you gotta walk a bit.
1
Vote
KMP_AVT
28 February 2015|
Answer
Response from rhgualberto79 | Property representative |
Hi there... in case you are settling your charges on cash, then yes a bond is required. Our policy is full night's accommodation to be paid up front plus $100 per night. Thank you.
1
Vote
Room Tips
"Don't take rom 5023"
Read review
"Shower over the bath"
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"The price was luxury but the room wasn't."
Read review
"Twin double beds room 5030"
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