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Novotel Auckland Ellerslie Hotel

1,013 reviews
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Traveller (79)
Room & Suite (35)
Dining (9)
Overview
  • Excellent32%
  • Very good47%
  • Average15%
  • Poor5%
  • Terrible1%
Travellers talk about
“train station”(29 reviews)
“room service”(32 reviews)
“car park”(30 reviews)
Paid Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
All hotel details
Offers from Novotel Auckland Ellerslie Hotel
Special Offer: UP TO 30% - EARLY BOOKING
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,013)Write a Review
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All reviewstrain stationroom servicecar parkbreakfast buffetbusiness hotelbusiness trippleasant stayeasy accessrace courseauckland ellerslienew zealandmotorwayracecourseconferenceaccorcbdacacia
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11 - 15 of 990 reviews
Reviewed 12 January 2018

We arrived to a warm welcome smile from staff at Reception and they were helpful and gave our keys and asked for any requests we may have so as to enjoy our stay We booked for dinner prior to attending A Mid Summers night Dream...More

Review collected in partnership with Accorhotels.com
Thank E M W
A TripAdvisor Member
2
Reviewed 7 January 2018

Clean and rooms were nice. There is a small gym which mostly has a couple of treadmills and some weights but better than nothing. Out of all the novotels I have stayed in (compared with Hamilton, Rotorua, Wellington and New Plymouth), this was a bit...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
Response from Rajiv M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 11 January 2018

Dear Thank you for your email, Please allow me to express my sincere apologies. I am very disappointed to read about the matter that you have risen, I have personally notified all three Restaurant Manager, Food and Beverage Manager and Executive Chef. All three will...More

Reviewed 6 January 2018

Some of the worst food I have had in a long time. The ‘buffet’ expensive at $59 pp is a ghastly return to the 80s, was a mess and unappetising. The a la carte menu was Very expensive. Very disappointing. We would take ourselves up...More

Thank Hilary G
Reviewed 6 January 2018

close to everything. I've stayed here often and the staff are excellent. nothing is too much trouble for them. wonderful.restaurant busy but good a la carte and buffet breakfast great selection. good parking tooMore

Review collected in partnership with Accorhotels.com
1  Thank E16SUdenises
Response from Rajiv M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 11 January 2018

Dear E16SUdenises, I am very pleased to learn that you've had an enjoyable time with us and that you found the location and facilities to your liking. Thank you for taking the time in letting us know how your stay was . We look forward...More

Reviewed 6 January 2018

This was a great stay for us over the Christmas period so we could spend time with family. The hotel looked after us very well over this period and we would highly recommend the hotel with good parking and easy access to the rest of...More

Review collected in partnership with Novotel Hotels
Thank janecC1864ID
Response from Rajiv M, Guest Relations Manager at Novotel Auckland Ellerslie HotelResponded 11 January 2018

Dear JanecC1864ID, It is always a pleasure to receive positive feedback. Thank you I will share your comments with the team; I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. Thank you...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
USD 141 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
USD 141 - USD 316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (79)
Room & Suite (35)
Dining (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Narziss
9 June 2017|
AnswerShow all 2 answers
Response from Malcolm M | Reviewed this property |
Yep the parking is pretty bad, we had to park some way from the hotel in the racecourse grounds. It's free but you gotta walk a bit.
1
Vote
KMP_AVT
28 February 2015|
Answer
Response from rhgualberto79 | Property representative |
Hi there... in case you are settling your charges on cash, then yes a bond is required. Our policy is full night's accommodation to be paid up front plus $100 per night. Thank you.
1
Vote
Room Tips
"Shower over the bath"
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"The price was luxury but the room wasn't."
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"Twin double beds room 5030"
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"All the rooms must have a mix of down-town and parks in view. Our room looked over stylish buildings and..."
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