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Novotel Auckland Ellerslie

NovotelUSD 127*
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GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Novotel Auckland Ellerslie
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932 Reviews from our TripAdvisor Community

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Showing 911: English reviews
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Melbourne, Australia
Reviewed 4 days ago NEW

Best customer service I have seen in a long time! We arrived 2 hours early for our prearranged early check in (8am), after a sleepless night flight with a toddler and we had no issue checking in at 6am, they were even apologetic that the portable cot wasn't set up! Amazing service! No request was to much and every staff...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank reneet62
Dunedin, New Zealand
Reviewed 6 days ago NEWvia mobile

Visiting Auckland for the Popup Globe Theatre at Ellerslie so the hotel was in easy walking distance. Car space, great meal and beautiful rooms. Very pleasant stay Plenty of restaurants close by and easy to get to from the airport but also close to central CBD

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Helpful?
Thank Tricia J
Mount Maunganui, New Zealand
Reviewed 2 weeks ago

We were off to the pop up Globe for a little bit of culture & opted to stay at the Novotel. It was a very good choice. The reception person was fabulous - chatty, smiley & welcoming. Our room on the 2nd floor was roomy and had everything we needed. Bar drink is a pleasant surprise and the restaurant food...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Pat A
Prasheel C, Front Office Manager at Novotel Auckland Ellerslie, responded to this review

Dear Pat A, Great to hear that you guys enjoyed your stay. Pop -up globe concept was great and we are glad that we were able to provide a great experience to the travellers visiting for the event. I am sure this review will help us as we continue to strive for better experience each time. Hope to see you...

Reviewed 2 weeks ago via mobile

Had the buffet dinner! It wasn't to bad. They has the usual selection but had a good selection of sea food to choice from. The desert was average though. There wasn't too much to chose from. All in all it was an enjoyable experience.

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Helpful?
Thank BenSega
Waihi Beach, New Zealand
Reviewed 3 weeks ago

We went here as our head office is close by so it was perfect for our needs. It is just off the motorway so easy access to go north and south. Rooms are a good size but we did find that the bathroom hadn't been fully equiped with what we needed which was a disappointment as we could have done...

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Helpful?
Thank OrangesnLemons
Palm Beach Gold Coast
Reviewed 4 weeks ago

We really enjoyed our one-night stay at the Novotel Auckland Ellerslie on the 15th April 2017. Our room (No. 2001) was comfortable and had a garden view. As we were staying on a Saturday night, we had free parking at the adjacent public parking area (free of a weekend and public holidays). The buffet breakfast was fantastic and included a...

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Helpful?
Thank KKGoldCoast
Rajiv M, General Manager at Novotel Auckland Ellerslie, responded to this review

Hi KKGoldCoast, Thank you for your lovely comments about the hotel and your experience in the restaurant for Easter morning breakfast. I will share your comments with our team and thank you for your loyalty with Accorhotels. We hope to host you again in the near future. Kind Regards, Rajiv Mathew General Manager

Reviewed 4 weeks ago via mobile

Felt very welcomed as soon as we checked in. Nicely set out. Family friendly. Has a kids area on the bottom floor with a bar for the adults. 20 minutes from Auckland Airport. Close to shops and reasonably priced. Would definitely stay there again.

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Helpful?
Thank Mr_Chu77
Rajiv M, General Manager at Novotel Auckland Ellerslie, responded to this review

Hi Mr_Chu77, Thank you for your lovely comments from your stay at the hotel. We look forward to hosting you again in the near future. Kind regards, Rajiv Mathew General Manager

Auckland, New Zealand
Reviewed 4 weeks ago

Great seafood buffet dinner. Good range of seafood and other dishes. You get to choose from a range of sushi, rice dishes and noodles. You could choose your lamb and have them cooked to your liking. When done, it would be delivered to your table. Some awesome desserts, not a wide range of desserts, but was sufficient. Overall a good...

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Helpful?
Thank CikguElsie
Rajiv M, General Manager at Novotel Auckland Ellerslie, responded to this review

Hi CikguElsie, Thank you for your lovely comments about your dining experience at Acacia Restaurant. I will share our comments with our Kitchen and restaurant teams. We hope to host you again in the restaurant. Kind regards, Rajiv Mathew General Manager

Auckland Region, New Zealand
Reviewed 4 weeks ago via mobile

The staff were very friendly and cared about you, made you feel very welcomed The bed very comfortable thank you, it feels great to do a good review when the last hotel the Hilton in taupo we stayed at was a big disappointment So keep up the great service

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Helpful?
Thank themusketts
Rajiv M, General Manager at Novotel Auckland Ellerslie, responded to this review

Hi themusketts, Thank you for such an awesome review. The team really appreciates to hear good feedback from our guest and i will share your comments with our staff. We hope to host you again in the near future. Kind regards, Rajiv Mathew General Manager

Taupo
Reviewed 5 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 965kirstinh
Rajiv M, General Manager at Novotel Auckland Ellerslie, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Novotel Auckland Ellerslie is a premium 4.5 star hotel and conference venue in Auckland. Ideal for business trips, the hotel is conveniently located adjacent to the Ellerslie Events Centre, with easy motorway access, just 25 minutes from Auckland airport. ... more   less 

Additional Information about Novotel Auckland Ellerslie

Address: 72-112 Greenlane East, Greenlane 1543, New Zealand
Region: New Zealand > North Island > Auckland Region > Greenlane
Price Range: $165 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Auckland Ellerslie 4.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Novotel Auckland Ellerslie Hotel Greenlane
Accor Auckland Ellerslie
Auckland Novotel
Novotel Auckland Ellerslie Greenlane
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Auckland Ellerslie staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from Novotel Auckland Ellerslie staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room looked over the race course so was really nice.”
OrangesnLemons, 1 May 2017 | Read review
“Good location and the Acacia Restaurant is definitely a plus to the venue.”
CikguElsie, 23 Apr 2017 | Read review
“I was in room 5025 which was handy to the lifts and looked out on internal courtyard. Really quiet room and didn't hear any noise at all.”
LeanneFrog, 12 Mar 2017 | Read review
“Higher floors will be more quiet”
gzbike, 10 Mar 2017 | Read review
“All rooms are nice”
716ColinP, 31 Jan 2017 | Read review
5 of 5
Novotel
USD 127* /night
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HotelQuicklyUSD 156
Booking.comUSD 129
Orbitz.comUSD 129
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*Disclaimer
Prices are for 1 room, 2 adults
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