Cross River Kwai
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Cross River Kwai

138, 4 Nong Ya Soi 5 Ban Wanglan Kanchanaburi District, Nong Ya 71000 Thailand
Traveller (1460)
Room & Suite (235)
Dining (109)
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About

4.5
#1 of 1 hotels in Nong Ya
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.7 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Romantic
Languages Spoken
English, Thai
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Coffee shop
Bicycle rental
Bicycles available
Taxi service
Facial treatments
Secured parking
Wifi
Hot bath
Lazy river
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Snack bar
Wine / champagne
Canoeing
Foot massage
Full body massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun deck
Sun loungers / beach chairs
Sun terrace
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Housekeeping
Private balcony
Safe
Seating area
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Minibar
Refrigerator
Electric kettle
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
4.5
4.5 of 5 bubbles564 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Cross River Kwai hotel garners acclaim for its serene riverside location and artful industrial design, with many guests eager to return. Its spacious, stylish rooms—especially the unique floating villas—and comprehensive amenities, such as water activities and scenic views, receive high praise. While the hotel's cleanliness is consistently noted, some travelers suggest that the food and service could see improvements. Nevertheless, the staff's friendly and attentive approach is widely appreciated, contributing to the property's tranquil and inviting atmosphere.
Location
Secluded
Atmosphere
Serene
Rooms
Comfortable
Value
Exceptional
Cleanliness
Spotless
Service
Attentive
Amenities
Well-appointed

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564Reviews8Q+A68Room tips
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Detailed Reviews
Pla R. wrote a review Feb 2021
Bangkok, Thailand
+1
5.0 of 5 bubbles
With only a short drive of 2.5 hours from BKK , you will completely fall in love with this peaceful and stylish resort. I love the design especially how they design the room and each element in the room to function the way it should be. Well thought!

Staffs are super helpful and friendly with great service mind. My BF was sick during the trip, they offered to serve breakfast in room with no extra charge plus recommended a pharmacy nearby for us. :)

If you like outdoor activities, you will love this place! There are so much to do. We went paddle boarding , swimming and also kayaking. An extra point for having private kayak for each room. ME LOVE!

The view on the roof top is to die for. Recommend to sit before sunset and enjoy your complimentary afternoon tea set. Perfect.

Definitely will revisit. :)
Read more
Date of stay: January 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Try their float cabin. The view & privacy are worth the money.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth Annumas, Innkeeper at Cross River Kwai
Responded 9 Feb 2021
Dear 837 plar Thank you for choosing to stay with us at X2 River Kwai Resort, Kanchanaburi. We are proud to read that our resort and our team has left a lasting impression and that you have enjoyed your stay. We would also like to thank you for taking the time to write about your experience with us. Your observations and feedback will help us to improve and we have therefore made sure to share your comments with our team We are looking forward to your next visit with us. Warm Regards, Admin Tanakritta
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AnakinVan wrote a review Aug 2020
Bangkok, Thailand
5.0 of 5 bubbles
Our party of 6 stayed in 3 rooms, 2 floating and 1 poolside suite. The floating rooms were very modern and luxurious, typical of X2 designs, and very stable in the water so you don’t have to be afraid of getting river sickness. The poolside room had a different feel of course, but is a massive room at least three times the size of the floating room. Breakfast in the restaurant was so delicious, better than many other 5-star establishments I’ve visited recently. The hotel is quite a long way out of town and there’s no convenience stores nearby, so stock up before checking in unless you want to drive out again. Price is high but not out of line with other X2 properties. Recommended for a peaceful and quiet stay in Kanchanaburi.
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Date of stay: August 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth Annumas, Innkeeper at Cross River Kwai
Responded 27 Aug 2020
Dear Anakin Van Thank you for choosing to stay with us at X2 River Kwai Resort, Kanchanaburi. We are proud to read that our resort and our team has left a lasting impression and that you have enjoyed your stay. We would also like to thank you for taking the time to write about your experience with us. Your observations and feedback will help us to improve and we have therefore made sure to share your comments with our team We are looking forward to your next visit with us. Warm Regards, Admin Tanakritta
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
P999 wrote a review Mar 2023
Bangkok, Thailand
5.0 of 5 bubbles
Nice hotel, you’ll see reviews are positive and for good reason. This hotel is a breath of fresh air for the area and worth treating yourself to a few days of luxury whilst visiting this area.
Xfloat bungalows with canoe was a great idea, even if you’re not that way inclined the water is flat and current soft so very safe and a nice way to see the countryside in the early mornings. Wouldn’t advise doing that at noon like some, definitely an early morning or evening pastime.
Evening meals are very nice, tea delivered to the rooms every evening, even a nice French cafe biscuit included, which shows the thought behind this resort. The American breakfast I had was not quite up to 5star, but generally that’s just small detail, we enjoyed this hotel very much, best asset, its female staff. Even the gardening staff wanted to help me carry a small bag of fruit to my car this morning, exceptional service.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth ANUMAS, General Manager at Cross River Kwai
Responded 10 Mar 2023
Dear Khun Mark8236 Thank you for your kind words and for sharing your thoughts about your stay at Cross riverkwai resort I am pleased to learn you have had satisfied with the stay in all aspects at Cross riverkwai resort we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distant future Until then, I wish you all the best! Best regards, Saruth Anumas (Mr.) General Manager
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Wen S. wrote a review Mar 2020
Singapore, Singapore
3.0 of 5 bubbles
Visited over 3.5 days with my partner, was about a 3 hour drive from Bangkok city with limited traffic. If you’re looking to get away from the city and literally chill without hustling with other tourists, this is it.

We were initially wowed by the picturesque resort, however, beyond the “instagrammable” aspect, there are many intrinsic things that need to be improved. We stayed in a floating cabin (with kayak) and while it was very cute, had sewage smells throughout varying times of the day.

By our 3rd day, we were surprised when we caught the eye of the receptionist and she told us to settle our FnB/amenities charges first. We’ve been charging everything to the room, and said that we’d like to settle upon check out. However, she insisted that we’ve surpassed the 2000THB/day allowance and we need to pay first. While I can somehow understand this logic, I’ve never been subjected to the this request before. The room has been fully paid for, we had a credit card on file, but yet they’re implying we might run away without paying?

On our 4th day at 1pm, we were preparing to check out and were locked out of our room. I headed to the reception to request that the room be unlocked because I need to retrieve my bags for check out. Admittedly, I was late for check out, but the receptionist continued to go on about this, saying it’s past 12pm, etc. etc. To be honest, trying to argue and point out the faults with a guest isn’t going to change the situation at all. In this situation, I’d unlock the key card so the guests can retrieve their bags to check out. She then wanted someone to escort us to our room to get our bags. I’m unsure of the rationale here, but it left me feeling quite slighted.

Aside from these hiccups, X2 still provided a positive service experience through the FnB outlet (Bridge). Prices are “tourist adjusted” - both of us spent a total of 500 USD on food, drinks and 4 massages over 3 days.

The swimming pool was also green and murky.

I’d suggest that the management works on some soft skills/service experience training at this hotel (smiling, professionalism, how to manage situations).
Read more
Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth Annumas, Innkeeper at Cross River Kwai
Responded 11 Mar 2020
Dear wenmsw Thank you very much for taking the time to share your experience following your recent stay at the X2 River Kwai Resort. It was a great pleasure to learn that you had enjoyed your stay with us. Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services. At the same time, it is noted that there were some aspects of your stay which were not to your satisfaction. Please rest assured that these points will be addressed wherever possible for improvement. We apologies if any inconvenience was caused. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Admin Tanakritta X2 River Kwai Resort
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Chuma wrote a review Mar 2021
+1
5.0 of 5 bubbles
X2 river kwai resort Kanchanaburi is excellent-staff very friendly and speaks english. Here have the best view of the river kwai. We stayed luxe cabin room but they upgrade us to the suite, no charge from 65 to 103 square meters - 2 rooms inside on top floor with very large balcony. We traveled all over Thailand and this one beats them all for the price and amenities.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanakritta Chairattanaworakul, Guest Services / Front Office at Cross River Kwai
Responded 29 Mar 2021
Dear Khun chuma25 We would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets but exceeds our guests' expectations. It was a pleasure to have you as our guest and we truly look forward to your next visit. Kind regards, Admin Tanakritta
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SenMING wrote a review Sept 2023
Johor Bahru, Malaysia
+1
5.0 of 5 bubbles
I stayed at the Cross River Kwai for two nights with my colleagues and we had a great time. The resort is located on the banks of the River Kwai, which offers a stunning view and a peaceful atmosphere. The resort has a modern and minimalist design, with spacious and comfortable rooms, an ensuite swimming pool, and a restaurant. The rooms have large windows that overlook the river, and they are equipped with all the amenities you need, such as a TV, a fridge and a coffee maker. The beds are cozy and the bathrooms are clean and stylish. The resort also offers various activities for guests to enjoy, such as kayaking and biking. We took the kayaks from the resort and explored the river for an hour. It was fun and exciting to see the scenery along the way. The staff was very friendly and helpful, and they provided us with life jackets and paddles. The kayaks were easy to use and in good condition. The breakfast was included in our package and it was delicious and filling. There was a wide variety of dishes to choose from, such as eggs, bacon, pancakes, cereals, fruits, yogurt, and pastries. The coffee was hot and fresh, and the juice was cold and refreshing. The restaurant had a nice view of the river. We had a relaxing and enjoyable stay at the Cross River Kwai and we would highly recommend it to anyone looking for a modern and scenic resort with kayak facilities. It is a perfect place to unwind and have fun with your loved ones. We would definitely come back here again if we have the chance.
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Date of stay: June 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rachata Kim Kamonviravan, Guest Services / Front Office at Cross River Kwai
Responded 24 Sept 2023
Dear Mr. Ming Sen, We are so happy to hear that you had a great experience at Cross River Kwai Resort, it is not every day we receive feedback as detailed and thoughtful as yours. we are really appreciated also believe that the recent experiencess from you are very important to guidance other people who looking for their accommodation in Kanchanaburi province. Nevertheless your comments has given us valuable insight into the service, restaurant and activities that wer provide at Cross River Kwai Resort. We sincerely thank you for taking the time to share your valued feed back and we look forward to welcoming the amazing customer like you again in the near future. Best Regards, Rachata Kim Front Office Manager
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Tarnsrii wrote a review June 2021
+1
5.0 of 5 bubbles
It is a hotel located in Kanchanaburi so close with Kwai river. Nice staff since you are check-in til you leave this place. All co-worker are lovely and try to assist you in everything you need along the trip.Food are so variety not only a local dish with awesome test but also inter food is so goooood ! The accommodation which is we select " X Float lux carbin " is fantastic and hygienic. Dont miss ! this place anymore, if you guy come to Kanchanaburi =)
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tanakritta Chairattanaworakul, แผนกบริการทั่วไป / บริการส่วนหน้า at Cross River Kwai
Responded 15 June 2021
Dear Khun Tarnsrii Thank you for choosing to stay with us at X2 River Kwai Resort, Kanchanaburi. We are proud to read that our resort and our team has left a lasting impression and that you have enjoyed your stay. We would also like to thank you for taking the time to write about your experience with us.Your observations and feedback will help us to improve and we have therefore made sure to share your comments with our team We are looking forward to your next visit with us. Warm Regards, Admin Tanakritta
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CW. wrote a review July 2020
Bangkok, Thailand
5.0 of 5 bubbles
To those who wanna take a holiday in Kanchanaburi. I highly recommend X2 River Kwai Resort. I can say that this is one of the best hotels I've ever been.

Its not very far from Bangkok but you will feel like you been taken away to paradise. You will never want to leave the hotel since you got everything there you need.

All facilities and rooms are well maintained. Look very new and beautiful!

The River view from the room and the common area is amazing. You can just lie down in bed watching the river and never get bored at all.

The hotel has kayak and paddleboard where you can go along the beautiful river. Its amazing

The food is just WOW! you can gain weight easily there.

The best thing here is service, all staff is very very friendly and professional! Every one of them! You can feel that they will be there to help you in everything. Great Job!

I would like to give special thanks to Khun Pak Saruth Anumas, the GM at x2 river kwai resort. He done a really really good job running hotel in during sensitive pandemic time, Even the hotel fully booked but not even one moment feels risk. We feel safe and comfortable by health and hygiene policy that proceeds so well. And in the day we checked out, he gave us a hotel lookbook to my Autistic brother who really fascinated by that book, thank you so so much Khun Saruth Anumas!

Highly recommend!
Read more
Date of stay: June 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: all room perfect!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth Annumas, Innkeeper at Cross River Kwai
Responded 2 Aug 2020
Dear TheWongin, Thank you so much for your recent stay at X2 River Kwai Resort. It was a very pleasant surprise to read your review on TripAdvisor. Your kind remark regarding the excellent service of our staffs has been received with great pleasure. It is always gratifying to know that we have been able to delight you and your family. Although, our resort is in a remote area but our guests can be confident that our food is well details with a good quality. I am also thrilled to let you know that we were awarded with the certifications of “Amazing Thailand Safety and Health Administration: SHA” by Ministry of Tourism and Sports. So, our guests can be sure that their stay are safe at X2 River Kwai Resort I am very much appreciated your personal kind complement on me, this will help to keep and encourage me on my daily work and deliver to an upper level of service. Me and my team are very much looking forward to your next stay with us. If there are any further assistance please feel free to contact me via email "saruth.anumas@crosshotelsandresorts.com" Best regards, Mr.Saruth ANUMAS General Manager X2 River Kwai Resort
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jreedy567 wrote a review Nov 2021
+1
5.0 of 5 bubbles
Had a wonderful stay at the X2 River Kwai. The property sits on the beautiful, scenic River Kwai in Kanchanaburi, Thailand. The rooms are on the water, and are spacious and luxurious house boats. Each room had their own deck on the River, with a personal kayak at our disposal. There was also a rooftop deck on each unit, overlooking the River. We were really impressed. We were greeted by a friendly staff, that followed all Covid-19 safety procedures. We were also welcomed with a cool drink, as well as a afternoon tea, which included a delicious waffle dessert. The restaurant menu had a great selection and food was amazing. The breakfast was also unreal, allowing us to order as many dishes as we could eat. The breakfast staff did a excellent job, especially Fern, Nest, and Aom. We had a great time, and will definitely return next time we are in the area. I would highly recommend this resort to others.
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Date of stay: November 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth Annumas, Innkeeper at Cross River Kwai
Responded 4 Nov 2021
Dear Khun jreedy567 On behalf our entire team, thank you for your recent stay with us and for sharing your very positive experience. I was absolutely delighted to have learned that your time with us left such a positive impression. Khun jreedy567, thank you once again for sharing your comments and I look forward to welcoming you once again soon. Best regards, Saruth Anumas (Mr.) General Manager
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Superbud42 wrote a review Feb 2020
North Wonthaggi, Australia
5.0 of 5 bubbles
We only went for dinner but thoroughly enjoyed it. The staff was lovely, food great and they even provided insect repellent in case we were bothered by mosquitoes. The setting by the river was very peaceful. It was a fair way out of town but worth the trip, although a pity we had to pay again for their taxi to take us back to our hotel.
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Date of stay: February 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Saruth A, General Manager at Cross River Kwai
Responded 14 Feb 2020
Dear Joan T We would like to personally thank you for visit. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meets but exceeds our guests' expectations. It was a pleasure to have you as our guest and we truly look forward to your next visit. Kind regards, Admin Tanakritta
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limingwai asked a question July 2019
Hong Kong, China3 contributions2 helpful votes
Is kids allowed in this hotel? I read online that babies are not allowed?
Answer from wflal1991
Bendigo, Australia349 contributions61 helpful votes
There were children staying at the resort when we were there. The youngest was probably around 5 years old.
Answer from Saruth A
Dear Stayoshi Thank you very much for inquiry. According to activities that available for your teenage, hotel provide free use of kayak and paddle board,bicycle and game room for hotel guests. At night,You can visit night market at the city It is open from 18:00 -22:00 hrs. Regards, Admin Tanakritta
christinackm asked a question Jan 2018
Singapore, Singapore720 contributions94 helpful votes
Hi, how much do you charge for airport transfer (round trip) from bangok airport to X2 River Kwai?
Answer from Roy G
42 contributions7 helpful votes
We booked a driver from Bangkok to come pick us up and that was still significantly cheaper than booking with the hotel.
Answer from thienchait
2 contributions2 helpful votes
around 3600 to 4000 baht
Daisy F wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"The site is a bit remote so be prepared to travel but it is really worth it."
Read full review
Orwelian wrote a tip Mar 2024
Uk300 contributions56 helpful votes
4.0 of 5 bubbles
"Own transport would be an asset if you want sightseeing."
Read full review
Pinpitchaya c wrote a tip Mar 2024
3 contributions
5.0 of 5 bubbles
"The breakfast should to more choices for who stay 2 nights. "
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M P wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"Be prepared for a lengthy hot drive from Bangkok. It is well worth it once you arrive."
Read full review
Tom T wrote a tip Feb 2024
London, United Kingdom4 contributions1 helpful vote
4.0 of 5 bubbles
"Only one restaurant and quite far out of town. Great at arranging transfers and tours. Chilled location after Bangkok"
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Not the right property for you?
There are more places to choose from in the Nong Ya area.
PRICE RANGE
AU$184 - AU$314 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
X2 River Kwai Resort
LOCATION
ThailandKanchanaburi ProvinceNong Ya
NUMBER OF ROOMS
32
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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CROSS RIVER KWAI (AU$184): 2024 Prices & Reviews (Nong Ya, Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Cross River Kwai
Which popular attractions are close to Cross River Kwai?
Nearby attractions include Somboon Legacy Foundation (6.0 km), Chong Kai War Cemetery (6.8 km), and Giant Tree Kanchanaburi (6.7 km).
What are some restaurants close to Cross River Kwai?
Conveniently located restaurants include The Bridge Bar & Bistro, Eye-Popping, and Gib & Guy.
Are there any historical sites close to Cross River Kwai?
Many travellers enjoy visiting Wat Thawornwararam (9.5 km).