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Ventana Big Sur, an Alila Resort

86 reviews
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Traveller (23)
Dining (93)
Room & Suite (59)
Overview
  • Excellent65%
  • Very good16%
  • Average10%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Offers from Ventana Big Sur, an Alila Resort
Hotel packages
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (86)Write a Review
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All reviewsinfinity hot tubfantastic restaurantrestaurant reservationsthe clothing optional poolmagnificent propertyamazing weekendperfect escapeevery staff memberrooms are beautifulr rromantic getawayroom serviceoverlooking the oceanwood burning fireplaceour honeymoonspasur
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1 - 5 of 85 reviews
Reviewed 2 days ago

Flat out one of the best times we've ever had! We love the Alila brand and have stayed at other resorts of Alila and they never let us down. Ventana the only USA Alila hotel is just as accommodating as the others. Their staff are...More

Review collected in partnership with this hotel
Thank devonsutton
Reviewed 6 days ago

For my wife's birthday I arranged to have our toddler watched for the night and made a getaway plan to Ventana in Big Sur. It was only going to be a 24-hour thing, which kinda meant everything had to be perfect. I was slightly anxious...More

1  Thank Jdrubin
Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 5 days ago

Thank you for your review! I am so pleased that we were able to create such a wonderful getaway for this special occasion. It sounds like you were able to take away some very special memories and we hope to welcome you back again. Sincerely,...More

Reviewed 6 days ago

No service, food hours so restictive and getting during valid hours was often difficult. Had to ask for things twice and three times. People were ofyen not available to help you. just none to little service most of the time. Room was nive but rate...More

Review collected in partnership with this hotel
1  Thank 889toddj
Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 5 days ago

Todd, thank you for taking the time to let us know about your experience. I sincerely apologize and know that we have reached out to you directly to find out more details about your visit. I regret that your particular stay fell so short of...More

A TripAdvisor Member
39
Reviewed 1 week ago

The Ventana Inn is newly redone and surpassed my expectations. The property is stunning. There is the feel here of being in both the forest and by the ocean (whereas Post Ranch Inn across the street is all about the ocean.) The rooms are spacious...More

Review collected in partnership with this hotel
1  Thank A TripAdvisor Member
Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 5 days ago

Thank you for taking the time to post your review and in such detail. I am thrilled you enjoyed your visit so much and we hope to welcome you back soon. Sincerely, Melanie Cooke

Reviewed 1 week ago

Room was on a lower level, so the view of the distant ocean wasn't as good. We could hear footsteps above us which was distracting. The guided morning walk around the property was great! Food at Sur Hourse was delicious and the outside terrace for...More

Review collected in partnership with this hotel
1  Thank eileene484
Response from Melanie C, Manager at Ventana Big Sur, an Alila ResortResponded 1 week ago

Thank you for staying with us Eileene and for taking the time to post your review. I am delighted that you enjoyed the morning hike and got to experience the wonderful cuisine at Sur House. We hope to welcome you back in the near future....More

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12345617
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Pool
Room Service
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Shuttle Bus Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Outdoor pool
Bar/Lounge
Adult pool
Details
Price range
USD 711 - USD 1,354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Big Sur
#3 Top resorts Hotel in Big Sur
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 711 - USD 1,354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Big Sur
#3 Top resorts Hotel in Big Sur
Room types
Suites, Non-Smoking Rooms
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Traveller (23)
Dining (93)
Room & Suite (59)
Pool & Beach (6)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
101authentic
1 February 2017|
AnswerShow all 3 answers
Response from MrJudyMac | Reviewed this property |
Didn't realize this was not an option any more. While breakfast at the main lobby was great, we really enjoy going over to the restaurant and enjoying the view. The Ventana is our Happy Place and has been for nearly 30 years.
0
Votes
Gladys C
4 January 2017|
AnswerShow all 4 answers
Response from Ventana M | Property representative |
Hello, It takes about 45 minutes to get to Monterey from Big Sur.
1
Vote
matte0Z
14 November 2016|
AnswerShow all 4 answers
Response from Karen M | Reviewed this property |
I think they are. If you call they would be very happy to answer that q question. The staff is delightful in every way. They want to do whatever they are able to make your stay comfortable.
0
Votes
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123456
Room Tips
"The Sur Vista Wedding Site is a beautiful secret spot that not many people go to. It has beautiful views of..."
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"Get an ocean view room for the view or a mountainside view for the quiet. You cannot go wrong."
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"Ocean or forest, you can't go wrong."
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"There are a variety of rooms with various views. Ask them to show you different rooms at check-in or check..."
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