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Hotel Arrecifes Suites

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66 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 December 2015

Having a suite was excellent. We cooked our own breakfast, and then sat on the chairs on the beach, walked, and did short trips to town and sites close to here. The suites are very basic and comfortable, no luxury but clean and nice. The personal was nice and very helpful. We spent here more than a week because it... More 

Helpful?
Thank Regina S
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

Thank you, we are thrilled to know that you enjoyed your stay. It will be a pleasure to welcome you again. Best regards. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 November 2015

I've stayed three times at this hotel with my family and we really like it. We've booked all three different city-view studio, ocean-view studio and ocean-front suite, the last one being our favorite because basically you just open the door and you're steps from the beach (I love watching sunset and sunrise by the beach). I used to go out... More 

Helpful?
2 Thank J4X T
Cape May Beach
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 November 2015

We stayed in Suite 11. After reading some of the reviews after I booked I got a little nervous. I'm not sure what these people were talking about! We were arriving at 11:30 so I wrote in advance of an early check in option. I received a response the next day advising that we could do so for an additional... More 

Helpful?
1 Thank rudocp
yellow_seahorse, Manager at Hotel Arrecifes Suites, responded to this review

We appreciate your kindly comments and it encourages us to improve every day, we are glad to know that you had a happy stay and hope to see you again soon. Kind regards. More 

Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 September 2015

I traveled to Puerto Morelos with my wife and two kids. We stay a week. The suites are practical and modern. I stayed at Arrecifes II, which has two bedrooms (one with queen bed, one with 2 twin beds). Each bedroom has air conditioning, closet and bathroom. It also has a well equipped kitchen (refrigerator, stove, microwave, cooking utensils). It... More 

Helpful?
2 Thank Ponxo
kutztown, PA
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 August 2015

Loved everything about this little hotel, & would definitely return when the seaweed issue is ever over...read a lot of info on the situation, apparently since February of this year it's been bad, but the smell would wake us from a dead sleep at night if the breeze blew our way...& that was with the room all closed up &... More 

Helpful?
1 Thank Janice M
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2015

Arricefes Suites own website is deceptive and void of some critical information. "12 suites, and 2 studios, all beachfront with an amazing ocean view" is what is says. The reality is different. Neither of the studios in the beach front building have an ocean view. They are located at the back of the building and look out over the parking... More 

Helpful?
1 Thank Catherine N
yellow_seahorse, Gerente at Hotel Arrecifes Suites, responded to this review

Dear guest, we are glad to know that you found the apartments nice, clean and pleasant. We have three room-types (Suite ocean-front, Studio ocean-view and Studio city-view) and we always honor the reservation as it was originally booked online. Sometimes when a guest arrives to the hotel decides that he would prefer a different room-type and requests an upgrade and... More 

Niskayuna, New York
Level Contributor
137 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 21 August 2015

I carefully check the reviews on Trip Advisor prior to booking a hotel. These looked fine, but when we entered our suite I was not happy. Guests should know that "air conditioned" means only in one room, the bedroom. It works great there, but in the kind of heat you get in Quintana Roo you need more. The place seems... More 

Helpful?
1 Thank TravelingLily2014
Mission Viejo, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2015 via mobile

I went thru so many hotels to find the perfect place for our vacation. This place is beautiful, the hotel is super small, the suite we had had a giant balcony with a bench and table to eat. It also has a staircase that goes from our balcony down to the lower level which is right by the sand. I... More 

Helpful?
1 Thank JLinan
Cancun, Mexico
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 August 2015 via mobile

We got two suites next to eachother first floor level.. it was a good nice stay ! It was always clean eventhough they came to clean the suites sometimes after 6pm 😐 internet is slow and our tv never worked the technician came everyday to "fix" it but it never worked.. but we stayed only short time at the suites... More 

Helpful?
Thank MEgRRolfes
Huntington Beach, California, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 August 2015 via mobile

The hotel is awesome! We had our flight delayed and thus we arrived to our hotel at 9pm, there was staff waiting for us to check us in. There are two people working shifts at the front desk. The man who works night shifts has excellent English and is very customer service oriented. The lady who works during the day... More 

Helpful?
1 Thank Ivan L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Free Parking
About the property
  • Beachfront
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Hotel Suites Arrecifes, 14 beach front suites with king size or dbl. beds, large living area, kitchenette equipped, garden, and beautiful beach! 3 star complex 5 blocks from main square of Puerto Morelos. ... more   less 

Additional Information about Hotel Arrecifes Suites

Address: Supmza 2 Mza 14 Heriberto Frias Lote -7, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $89 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Arrecifes Suites 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Hotel Arrecifes Puerto Morelos
Hotel Arrecifes Suites Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Best Value Hotel in Puerto Morelos
#14 On the Beach Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Arrecifes Suites staff and other travellers.
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Questions? Get answers from Hotel Arrecifes Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Schedule a van to and from. Hard to find a little, and getting to and from Cancun may be expensive in some cases.”
 of 5 bubbles twbomar, 20 Jul 2016 | Read review
“Corner Room #12 - quiet, private, excellent view”
 of 5 bubbles 733ruthh, 20 Jul 2016 | Read review
“All of the ocean front rooms are winners! We had #11, which had a great view, upstairs. with easy access to the beach.”
 of 5 bubbles Can_we_go, 24 May 2016 | Read review
“Rooms are priced by their accoutrements and views”
 of 5 bubbles Bruce_Raynor, 11 Jan 2016 | Read review
“Second story rooms have best views and more privacy from the beach”
  • View from #11
 of 5 bubbles DavidHirzel, 6 Jan 2016 | Read review
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