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Hotel el Moro

Expedia.comUSD 103*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 103*
USD 103*
USD 103*
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Hotel el Moro
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286 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Reviewed 12 December 2014

Went there for the second time. First, forget about the free WiFi, last year, it was OK, this time, it is just not working at all! Second, their web site says free continental breakfast. Well, after 3 days there, they decided it was not free anymore, even if we payed for the full week in advance. Typical Mexican crooks. Now,...

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Helpful?
4Thank Michaël T
PomoElmoro, Owner at Hotel el Moro, responded to this review

Michael T: Thanks for your time to write your review. Your criticism help us to improve our service. We are searching for a more permanent solution for WiFi into all our rooms. Several antennas distributed throughout our installations and the prevalent humidity does not allow us to give this service appropriately. Our breakfast is as indicated in our web page...

Baltimore, Maryland
Reviewed 20 November 2014

We stayed here a couple of months ago, we were here only for 2 nights and that was enough as we did not like. It’s a cheap place but sometimes is better to spend a little bit more and get a better experience… we were outside most of the time. The beds are not comfortable and rooms are small. The...

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3Thank Jeff C
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Jeff C: Thanks for your time writing this review. I am sorry that you waited two months and hold that long your frustration of a bad experience in our hotel. We strive to offer a comfortable experience for our guests. Although, we use better than standard mattresses we have checked all of them for wearing and cleanness. We replaced...

Dugspur, Virginia
Reviewed 12 November 2014

We booked a one-night stay here on our way to the Grand Mayan in November. We arrived in the afternoon, exhausted and hungry. We checked in, and went down to their restaurant where we were graciously served cervicha and margaritas by our charming waiter, Leo. The room was clean and comfortable, pool and courtyard were lovely. Hotel is very near...

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1Thank alenaluz
PomoElmoro, Owner at Hotel el Moro, responded to this review

Dear Alenaluz: Thanks for your nice review of our hotel. If you check the Youtube and look for happy Puerto Morelos you will see Leo and rest of our staff doing a "fairly good dance" to the song. We all hope to see you again in Posada El Moro for your next vacation. Sincerely, Alejandro Morelos Hotel Posada El Moro

Madisonville, Tennessee
Reviewed 2 November 2014

First, I want to say I am hesitant to write this review. Puerto Morelos is a great little town that is starting to grow and a lot of the charm will likely evaporate with the growth. I am not excited to see that happen. My hesitation to recommend Posada el Moro is for the same reasons. I have been staying...

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11Thank WGringo
Indianapolis, Indiana
Reviewed 7 October 2014

My wife and I were looking for a quiet place on the Caribbean, but near enough to city amenities. We chose the tiny fishing village of Puerto Morelos. I had been here before for diving and knew it was a hidden gem. The first hotel we chose was a disappointment, so we found Posado El Moro and moved. What a...

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Thank hytecher09
Brugherio, Italy
Reviewed 10 September 2014

We stayed in this hotel for four nights. The place is clean and well located next to the main square. The room is spacious (I thought they gave us the junior suite for 900M$/night), AC, fan,fridge, hot water, sofa, wardrobe and a table&chair in the gallery. The style is simple and good looking. At the entrance you can find a...

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Thank Matteo S
Oakland
Reviewed 7 August 2014

Puerto Morelos is an interesting place, so close to Cancun and its luxury resorts. Puerto Morelos is totally different, little town, very mexican with is plaza in the center of town, the church and the port...a mix of expas, tourists and locals. Small restaurants and bars and a nice beach ( not as great as Cancun or Tulum but still...

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2Thank mariedda
Richmond Hill, Georgia
Reviewed 3 August 2014

Can't say enough good things about Hotel Posada el Moro. The staff is friendly and personable. Exceptionally clean and beautiful. The free continental breakfast is fresh fruit, toast and fresh juice. There is a full menu for breakfast, lunch and dinner, or any time you're ready to eat. Rooms are well furnished, comfortable, CLEAN and fresh. We made our hotel...

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1Thank Janice_Fussell
Indianapolis, Indiana
Reviewed 7 July 2014

Love this hotel mostly because of its quiet, clean rooms. Or maybe it's because of the beauty of the plants, flowers, and trees as you walk the grounds. Perhaps it's the lovely little pool area that provides a spot to chill and relax. Whatever it is, we love staying here and it's always difficult to leave.

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1Thank jetkaiser
Denver, Colorado
Reviewed 11 June 2014

We stayed here one night as an inexpensive way to start our week in Mexico. We so wished we had stayed here the entire week. It was so perfect for our needs. The rooms themselves are nothing special, but we planned to spend very little time in our rooms while in Mexico, so they were great for our needs. The...

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3Thank TraveltoCO

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Breakfast included
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Charming hotel with a very laid-back atmosphere, excellent personalized service, comfortable and clean installations. ... more   less 

Additional Information about Hotel el Moro

Address: Av. Javier Rojo Gomez | SM-2, M-5, L-17, Puerto Morelos 77580, Mexico (Formerly Posada el Moro)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $97 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel el Moro 2.5*
Number of rooms: 10
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Also Known As:
Posada El Moro Hotel Puerto Morelos
Posada El Moro Puerto Morelos
Hotel El Moro Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#1 Best Value Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel el Moro staff and other travellers.
9 questions
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Questions? Get answers from Hotel el Moro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second and third floors with views on the beautiful court garden”
JackieJonkheid, 10 Apr 2017 | Read review
“Lower level rooms seem to be more quiet.”
IndianaScuba45, 3 Apr 2017 | Read review
“Room 31 is convenient and quiet.”
martnlivy, 18 Mar 2017 | Read review
“Rooms on the street above the entrance can be noisy due to music from the cantina habinaro just down the street.”
Wilujo, 14 Mar 2017 | Read review
“Don't stay in room 38”
Fencation, 17 Feb 2017 | Read review
5 of 5
Expedia.com
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*Disclaimer
Prices are for 1 room, 2 adults
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