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Traveller (232)
Dining (50)
Room & Suite (46)
Overview
  • Excellent44%
  • Very good39%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
“town square”(34 reviews)
“small pool”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (322)
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All reviewstown squaresmall poolcontinental breakfastjuice and coffeesmall hotelinexpensive hoteltwo blocksfull size refrigeratorhot waterjunior suitequeen bedshort stayclean hoteltop floornice roomwonderful hotelfresh fruit
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1 - 5 of 277 reviews
Reviewed 1 week ago

We spent two nights at Hotel el Moro, with a group of 5, in three different suites. The staff is very friendly & efficient, they made us feel welcome and well taken care of. The hotel is quite charming and tidy, with a lovely courtyard...More

Thank onekoolchik
Hotel's Favourite
Reviewed 16 November 2017 via mobile

Great hotel, clean close to the beach that's a couple of blocks away. Lot's of restaurant's close by and a little wine bar that's just down the street from them. Also staff were friendly and always there for advice!!

3  Thank kgradium
Reviewed 2 weeks ago

We prefer staying at smaller hotels when visiting Mexico and the Hotel el Moro fits the bill for us perfectly. Hotel el Moro is our favorite in Puerto Morelos. The service is always excellent, we especially love Noemi at the Front Desk and the friendly...More

1  Thank Chuck P
Response from Jackie P, Director de Recepción at Hotel el MoroResponded 2 weeks ago

Hi sir Chuck Thanks so much for your comments, it's well appreciated. We will definatelly work on the Pillows issue (promisse) Please feel free to contact us again, we will be happy to have you again. Warm Regards from the sunny Puerto Morelos.

Reviewed 14 March 2018 via mobile

I spent a week here in a master suite. Overall a really good stay. Housekeeping is excellent, Edna our housekeeper, stood out for her friendliness, efficiency and creative towel animals she adorned our bed with everyday. Also of note was Nohemi at the front desk....More

Thank FOCOChef
Reviewed 11 March 2018

The Junior suite was spacious, very clean, with lots of storage place. A mini fridge with freezer allowed us to keep the basics for a couple of meals. The 5 gallon bottle of purified water was especially appreciated as you cannot drink the tap water....More

Thank Suzanne S
View more reviews
Most Booked Properties in Puerto Morelos, Mexico
See all 28 hotels in Puerto MorelosSee all
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Outdoor pool
Bar/Lounge
Details
Price range
USD 76 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Morelos
#4 Green Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 76 - USD 124 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Puerto Morelos
#4 Green Hotel in Puerto Morelos
#11 Romantic Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (232)
Dining (50)
Room & Suite (46)
Pool & Beach (21)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
Steve B
31 March 2018|
AnswerShow all 2 answers
Response from Jackie P | Property representative |
Hi Yes we have you only need to request at front desk. Warm regards
1
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Google Translation
Steve B
18 February 2018|
AnswerShow all 3 answers
Response from Jackie P | Property representative |
Hi Yes our rooms has safe deposit box. Regards
1
Vote
Google Translation
AlliecatOOB
23 July 2017|
AnswerShow all 2 answers
Response from Jackie P | Property representative |
Hi We do have the entrance to a Beach club in town. the only charge is consume 2 drinks and they give you the umbrellas and camastros to enjoy the beach. Our property has a pool however we are 1 block from the beach this is... More
1
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Room Tips
"We prefer the rooms close to the trees."
Read review
"The rooms at the back of the central court offer more privacy. We were in room 33 with only 2 neighbouring..."
Read review
"New a/c units this year were much quieter! The rooms located in the back area definitely are quieter and..."
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"We were on 3rd. floor. Very good view of courtyard."
Read review
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