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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,548 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Marina El Cid Spa & Beach Resort
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Showing 4,957: English reviews
Indianapolis, Indiana
Reviewed 27 January 2015

I booked this trip via Hotwire at a very good rate, and was pleasantly surprised with the resort. It was beautiful. The grounds were well-kept, landscaping beautiful. We enjoyed viewing the crocodiles, iguanas, and liked the mangroves. Staff was great. Most of them were personable, and attentive. They went out of their way on several occasions, giving us rides around...

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Helpful?
7Thank morena2003
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your past visit. We are pleased to know that you spend a happy family vacation with us and that our staff contributed in making your holiday memorable. Your review inspires us to never...

Tisdale
Reviewed 26 January 2015

We returned to Marina El Cid for another week long stay in January. Everything was as great as we remembered it with some amazing new additions. We were put in an oceanview room in one of the new buildings, it was clean, comfortable and had an amazing view. All of our special requests were accommodated and I have nothing but...

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Helpful?
7Thank Dione B
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your frequent visits to our resort. We are so glad that you and your family had a pleasant holiday with us again and enjoyed our new rooms. Thank you also for sharing...

Scranton,PA
Reviewed 26 January 2015

There seems to be many mixed reviews of this resort. My husband and I are at the end of a six nights stay. We generally prefer smaller, more intimate places, but chose here based on a recommendation. It is a big resort but fairly spread out, and with beautiful landscaping and flora, all incredibly well maintained. The main pool area...

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Helpful?
3Thank jmcf10
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear travelers: How very nice of you to write your kind review. We aim to ensure our guests stay is as comfortable as possible. Noticing our efforts inspires us to continue to be among the best in our field. We are always improving our facilities with the help of the reviews of this site and for third year in a...

Bartlett, Illinois
Reviewed 25 January 2015

We went to El Cid in October 2014 and that was our first time going to an all inclusive resort. We liked it so much we have decided to go again in a few weeks with some friends. The resort has a great staff, is very clean, and the atmosphere is relaxing and fun. The property is about 30 minutes...

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Helpful?
Thank Antony G
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your great review and for your preference. We are so glad to know that you enjoyed your past visit with us and everything that El Cid has to offer. Thank you also for sharing your experience on...

Saskatoon, Canada
Reviewed 25 January 2015

Our entire stay was amazing right from the pick up at the airport to the day of check out. Our Family felt everyday that we were their number one priority, and our enjoyable stay was the utmost of importance.

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Helpful?
1Thank Kasandra T
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: We certainly appreciate your kind review and thank you for selecting Hotel Marina El Cid Spa & Beach Resort. We thank you also for appreciating our efforts to please our guests. It will be a privilege to serve your family again in another opportunity in our resort. Thank you again for publishing your review and for your preference...

Wheatley, Canada
Reviewed 25 January 2015

Myself, my husband, and our daughters (13 & 17) had a wonderful, memorable time at Marina El Cid in Puerto Morelos. The hotel was beautiful and the grounds immaculate. The service was fantastic and the food was great. The only disappointment was the beach, due to the seaweed. They work very hard to keep the beach clean but it's constant....

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Helpful?
Thank PaulnLou
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your preference. We are so glad to know that you had a happy holiday with us and that your family enjoyed our new pool. Thank you also for sharing your review...

Dauphin, Canada
Reviewed 24 January 2015

We have had a wonderful time at El Cid. The a la cartes and buffets are wonderful! Great time at the Italian a la carte. A special thank you to Victor Rodrigocz and Rene and chef at this restaurant. They made our meal and evening wonderful! Our rooms are great and we can't wait to come back!

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Thank J O
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your nice review and for your past visit. We are pleased to know that you spent a nice vacation in our resort and that Victor and Rene contributed in making your holiday comfortable:-) Your review inspires us...

Saskatoon, Canada
Reviewed 24 January 2015

My family and I traveled here in January of 2013 (not 2015, this is simply a late review) and cannot wait to return. We only got to stay for 5 days, so next time we'll have to go for at least a week and a half. This hotel was lovely, and the service was even better! The staff was very...

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Helpful?
1Thank Emily R
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your perfect review and for your stay in 2013. Since that time several improvements and facilities have been added to our resort and we hope that you visit us again in a near future. Thank you...

Waupaca, Wisconsin
Reviewed 23 January 2015

My family went to Hotel Marina El Cid for a week at Christmas. We had a wonderful time! The staff was very friendly and helpful. Service was excellent. We received a free upgrade to a Platinum room with a great ocean view. The beds were firm, but since we like them that way it was great. We had the junior...

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Helpful?
1Thank 4Sconnies
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your preference. It was nice to know that you had a perfect Christmas vacation in our resort. Thank you also for sharing your review on this site amigos. It will be a...

Canada
Reviewed 22 January 2015

We were not impressed with this place at all. Thank goodness for the bestest staff I have experienced. The 4 hour "this is not a time share" meeting was unbelievable. We requested our 3 rooms to be as close as possible, 2 of us were, but the 3rd was in the other building. The walls are paper thin and you...

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Helpful?
5Thank shelleyg257
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: The majority of our guests reviews are and have been very positive. We regret having disappointed you, should you consider spending another vacation at our resort, please contact us anytime. Thank you also for recognizing the hard work of our hotel staff. Please vacation with us again and allow us to demonstrate the reasons our resort is considered...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $293 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a corner room by the waterfalls. It was quiet and the maids did a fantastic job keeping it clean and came back at night and output bed was turned down with candies. The refrigerator was always well stocked with drinks. ”
 of 5 bubbles D134PSjeffreym, 9 Dec 2016 | Read review
“I would definitely try to get a ocean view room.”
 of 5 bubbles 929shannong, 8 Dec 2016 | Read review
“Ask to be away from construction area.”
 of 5 bubbles BradShannon13, 8 Dec 2016 | Read review
“We were in a 3 bedroom suite on first floor, easy to walk out and onto beach. Heard NO noise from upper rooms.”
 of 5 bubbles crowk67, 6 Dec 2016 | Read review
“Upgrade is worth it...our friends did, and they got a lot for a little more money!”
 of 5 bubbles nicholaso668, 6 Dec 2016 | Read review
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