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Hotel Marina El Cid Spa & Beach Resort

Travellers' Choice award winner
GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,976 Reviews from our TripAdvisor Community

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Ohio
Reviewed yesterday NEW

We went with a total of 5 couples. The good: I am on a low carb diet and was able to find food to keep me interested. We ate at all the restaurants. Out side of one night where we were told we were too loud, it was great at all. Note that in 'off season' there are plenty of...

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Helpful?
1Thank Bryan C
Halifax, Canada
Reviewed yesterday NEW

My husband and I stayed here for a week with our 14 year old daughter. It was our 4th trip to the Mayan Riviera. We found the El Cid to be a great spot for our family. The entertainment/recreation staff were excellent. We loved the cliff and slide in the pool, the foam party on Thursday afternoon, and the daily...

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2Thank travellingNSmom
Tampa, FL
Reviewed yesterday NEW

Family of 4 (2 45+ parents and 2 boys, 9 and 12) spent 4 nights at El Cid last week. We have been fortunate to visit many resorts, some all inclusive, many not. We choose AI from time to time because it's just easy. Arrival to Cancun was fine, immigration no problem. We were met promptly by Canada Transfers, who...

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Thank tampamum
Manotick, Ontario
Reviewed yesterday NEW

Our first time here, although we are El Cid members. Avoided it before as we generally don't like all inclusives as we like to eat at other restaurants in the area. This particular location is very remote though and any other decent restaurant is a good cab ride away. Our room, a one bedroom suite, was very large and well...

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1Thank Kevin B
Reviewed yesterday NEW

This was my second time to visit and the second time was as wonderful as the first. Everyone was very accommodating, the grounds are beautifully kept, and the rooms are fantastic. The five different restaurants are exceptional and the food was great at all five. There are many activities, not to mention lying on the beach!! Our butler, David Rangle,...

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Thank Chereyl S
Reviewed 3 days ago NEWvia mobile

We spent 1 week ourselves plus another week with son & his wife and 4 teen grandchildren of blended family. Everyone LOVED it and all the activities day and evening PLUS outside tours and inside swimming with porpoises as well as snorkeling trip to reef

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3Thank JUDY A
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: Your positive comments are very appreciated and we are glad to read that you and your family spent a fantastic spring break vacation with us. Thank you also for your compliments and for recommending El Cid to others. It will be a pleasure to serve you all again in a near opportunity and thank you again for sharing...

Michigan
Reviewed 3 days ago NEW

Visited in February. Pros: pretty grounds, rooms are spacious and housekeeping is very thorough, food is consistently good at the buffet and the restaurants Cons: No shuttle service. They need to up their game; cab rides are exorbitant. I.E., a cab ride into Playa Del Carmen from the resort was $36 ,we hailed a cab for the ride back and...

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4Thank ShariMichigan
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear Members: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your kind comments and for another stay in our resort. We are so glad that you and your husband had a relaxed holiday with us again and enjoyed our resort and our facilities. Thank you also for...

Reviewed 4 days ago NEW

Where to start? At the airport, ignore everyone in the arrival hall; they are trying to sell you a vacation plan or timeshare. Walk straight on out and find your ride. Onto El Cid. Check in was okay. Be mindful of nice looking granny old ladies; they are also trying to sell you a vacation plan or timeshare, only this...

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4Thank Ikhide L
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: The majority of our guests reviews are and have been very positive and we sincerely regret that you were not satisfied during your past stay with us. We are always improving on the aspects that are in our hands and we try to keep our rooms in the best condition possible, regarding to the smell that you are...

Iowa
Reviewed 4 days ago NEW

This was our second trip to this resort, and loved it just as much as the first trip. Great place for families and adults. Great food, great people, and lots to do. We plan on coming back once the new addition is finished!

Review collected in partnership with this hotel
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1Thank IowaTracy
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I would like to thank you for your excellent review and for your second stay with us. It was so nice to read that you spent a great spring break in our resort again. We look forward to your third stay with us...

Whitby
Reviewed 4 days ago NEWvia mobile

The stay was enjoyable! The 3 kids loved it and for the price it was ok. However lots of things were far from perfect! Because I did not pay much my expectations were lower. The food at buffet was below average I tried a beef Wellington and 90% was uncooked dough ... they often ran out of cereal choices in...

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Helpful?
2Thank Yannick R
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear guests: We certainly appreciate your nice review and your past stay in our resort. Thank you also for your positives and for sharing your feedback that is very important for us and we use it to improve our services and facilities, our guests are our reason to be and to become better. Thank you again for your comments and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a luxury paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinum All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access (fee) • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $315 - $656 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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