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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
Hotel Marina El Cid Spa & Beach Resort
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5,732 Reviews from our TripAdvisor Community

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Showing 5,123: English reviews
Reviewed yesterday NEW

We stayed at El Cid for 10 days from 1/4/17-1/14/17 and had an AMAZING time! We had 36 friends and family members join us for various lengths of time and other then a few room situations (which were quickly addressed and handled), everyone had a blast! The wedding planning staff at El Cid (Lupita Mariscal and Deyanira Paredes) was fantastic....

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Helpful?
Thank Ashlynn R
Saint Cloud, Minnesota
Reviewed yesterday NEW

Just returned from a week at El Cid Resort near Puerto Morales Mexico. This was our third trip to the Riveria Maya area. The check in was quick and easy with no pressure to buy a timeshare. Nothing was mentioned about up-grading to Plantinum (which I don't condone spending the money) We were on 2nd floor of building 17 with...

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Helpful?
Thank b l
Homestead
Reviewed yesterday NEW

Weather was great, facility was great, service was great in all areas. With all the new construction, I would like to see an Adults Only pool. We spent most of our time by the quiet pool, but, often had to share with loud rambunctious children

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Helpful?
Thank hoglundw
Red Deer, Canada
Reviewed yesterday NEW

Grounds and facilities cleaned daily. Food good and a variety.Nice beach, but most beach chairs reserved for the platinum club members. Only problem is this is a time share facility and they pressure you to join the platinum club time share. The sales pitch is relentless and spoiled our stay. Avoid this resort if you just want to stay and...

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Helpful?
Thank Dencr
Orangeville, Illinois
Reviewed 2 days ago NEWvia mobile

We stayed here with our three children ages 1, 8, and 11. We arrived and had booked a one bedroom platinum suite. This was great for our family but the Murphy bed was very hard. It was great having two bathrooms. Housekeeping was ok. We had to call 3 out of 8 days to get our room cleaned. Turn down...

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Helpful?
Thank melissa5129
Otsego
Reviewed 2 days ago NEW

Amazing staff, great food with good variety. Property is neat and clean. Different things to do, every day on property. Only things were some noise from construction on the unit below ours. One night it went pretty late. The beach is also a bit rocky but that didn't bother us much as we preferred the pools.

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Thank michaelr0berta
Chicago
Reviewed 2 days ago NEW

We were there for 7 days for a family wedding. We were checked into room1626. Location of the room was great. Very close to lobby and pool/beach area. However, room had very musty smell which did not help with continuous fan use. We couldn't open balcony doors because of concern for mosquitos. There were tiny ants everywhere if you look...

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Helpful?
Thank Yoomi L
Toledo, Ohio, United States
Reviewed 2 days ago NEW

We've been to the Cancun area at least 6 times over the past 12 years, so we have a good idea of what a less desirable resort looks like. El Cid was great. All the staff was super friendly and the food was very good. We ate at the buffet only, but found the daily variety to enough. The resort...

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Helpful?
Thank Shawn S
Saint Louis, Missouri
Reviewed 3 days ago NEW

Second time at this resort. Staff is always courteous, the campus is very clean, and the food is very good. The resort is expanding soon and adding two more restaurants so the variety is extraordinary. One thing I'd recommend after expansion is considering making one of the pools adults only.

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Thank stevenrmartinez
Lakeville, Minnesota
Reviewed 3 days ago NEW

We had a wonderful family vacation at this beautiful resort. They are adding 4 more buildings and never once were we interupted by construction noise. The infinity pool is amazingly beautiful. Pool service was excellent. The food was mediocre, but many choices available. This was our 2nd visit to El CID; were there 3 years ago while they were adding...

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Helpful?
Thank Kelly B

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $327 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
831 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our rooms were in the very south building (17) Fantastic view of the water. Would not recommend a ground floor room. There are elevators”
 of 5 bubbles bl106, 22 Jan 2017 | Read review
“Higher floors have less noice and less bugs crawling in under door.”
 of 5 bubbles Dencr, 22 Jan 2017 | Read review
“Stay near building 21 if you are all adults. Infinity pools and gym and adult only areas are close to building 21”
 of 5 bubbles yoomil2015, 21 Jan 2017 | Read review
“We really wanted a ground floor pool view room, but none were available when we arrived. In a perfect world, that's the room we would have liked. ”
 of 5 bubbles kellyb404, 20 Jan 2017 | Read review
“The adjoining room sound transfer thru the door is an issue. I'd also rather the room cleaning was done at a consistent time of day. ”
 of 5 bubbles resbyc, 19 Jan 2017 | Read review
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