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Hotel Marina El Cid Spa & Beach Resort

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GreenLeadersPlatinum level
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Hotel Marina El Cid Spa & Beach Resort
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5,512 Reviews from our TripAdvisor Community

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Showing 4,921: English reviews
South Bend, Indiana
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed today NEW

Traveled with my hubby 11/18-11/24/16. We booked this trip through Priceline so the resort was a blind draw. We upgraded to ocean front upon arrival otherwise we would have been assigned to the back of the property. I did have to ask about the upgrade option and they quickly found an open room in building 21 for our 6 night... More 

Review collected in partnership with this hotel

Helpful?
Thank sstorms
Lakeville, Minnesota
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed today NEW

We just had one of the most fantastic vacations at the El Cid. This is one of the few places where the hotel pictures don't do the place justice. The staff is top-notch and incredibly customer service orientated. We brought our two adult sons and upgraded to a 2 bedroom suite. It was ocean view, nicely decorated, and extremely well-maintained.... More 

Helpful?
Thank Abigail701
Cremona, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW via mobile

We booked this vacation through Westjet Travel. Everything has been amazing. The rooms and resort are so clean, pools and entertainment are excellent. Fantastic restaurants. Staff is so helpful and friendly. If you eat in the main buffet ask for Alfredo Diaz Ruiz he was so amazing made our holiday so special.

Helpful?
2 Thank patriciamckean
Coppell
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed yesterday NEW

We enjoyed our stay very much. The weather was almost perfect. The workers treated us like loved family. The man at the front door, on our arrival, said, "Welcome Home" and that was the way the whole stay seemed. We liked the additional entertainment in the evenings. The food and service are outstanding. We do intend to return.

Review collected in partnership with this hotel

Helpful?
2 Thank freddiebillc
Fairport, New York, United States
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed yesterday NEW

Sometimes going to the same place for vacation can get to be a drag, but not for us traveling from Upstate NY to El Cid for the 7th year in a row!! Wonderful place, wonderful staff, great accommodations, great food, and we can't wait until our return next November! We really enjoy traveling into the town of Puerto Morelos and... More 

Helpful?
2 Thank Kris D
Loganville
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

I was more than satisfied with the resort and staff. The food was amazing. I really enjoyed the friendliness of the staff. The drinks were beyond my expectations. I would definitely come back to el cid

Review collected in partnership with this hotel

Helpful?
3 Thank 116noelh
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your excellent review on tripadvisor. We aim to ensure our guests stay is as comfortable as possible and we are so glad to read that you and your significant other has relaxed vacation with us. We hope to serve you again in another occasion and thank you again for your kind... More 

Winnipeg, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 days ago NEW

We stayed at the hotel for 10 days in Nov 2016 & were very happy with our accommodations. We stayed in building 19 in a junior suite which was quite spacious. The bed was very comfortable & every night the maid turned down the bed & left small candies as a snack. The hairdryer & the shower’s water pressure worked... More 

Review collected in partnership with this hotel

Helpful?
3 Thank N.E. THING
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: How very nice of you to share your great comments on tripadvisor. We aim to ensure our guests stay is as comfortable as possible and it is so nice to know that you and your significant other spent a nice getaway in our resort. Thank you also for all your positive comments amigos. It will be a pleasure... More 

Bensalem
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW

Resort was wonderful. Staff was super friendly. Plenty of activities everyday. My son loved the cliff jump in the pool. Italian restaurant is excellent!! Overall food was decent. Would definitely return to this resort.

Review collected in partnership with this hotel

Helpful?
3 Thank krystalb208
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear family: Thank you for your nice review. It is great to read that you had an excellent vacation with us, and we hope to have the oportunity to serve you and your family again in the near future and we are glad to read that your son had a blast in our cliff. Thank you again familia and warm... More 

Mooresville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

My wife and I have been to El Cid twice now, and overall it has been a very good experience both times. Service was for the most very good overall. Spa prices were a bit high, and had I known what 'hydrotherapy' was before I did it, I probably would have passed. Catamaran/snorkeling excursion was excellent both times, and the... More 

Review collected in partnership with this hotel

Helpful?
2 Thank kwilson71
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear couple: On behalf of all the staff of Hotel Marina El Cid Spa & Beach Resort I wish to thank you for your perfect review and for your second stay in our resort. We are so glad to know that you and your wife had a great holiday again. It will be an honor to serve you and your... More 

Windsor, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW via mobile

We spend a week here family of 12. 8 adults 4 children. Had an awesome vacation. The dolphin centre at the marina is awesome. Staff are so helpful and friendly. Resort is amazing large main pool and the infinity pool and whirlpool is awesome too. The nightly shows are fantastic. The dancers are do talented. The photo studio is awesome... More 

Helpful?
1 Thank lionesse652016
RichardBustamante, Manager at Hotel Marina El Cid Spa & Beach Resort, responded to this review

Dear friends: We certainly appreciate your kind comments and thank you for choosing Hotel Marina El Cid Spa & Beach Resort. We are glad to know that you spent a relaxed family holiday in our resort. We sincerely hope to serve you all again soon thank you again for sharing your experience on tripadvisor and for your stay with us.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Retreat to a paradise of turquoise Caribbean waters, soothing breezes, Mayan cultural sites and beautiful, aromatic flora and fauna. Situated near the charming bohemian fishing village of Puerto Morelos, overlooking the world's second largest coral reef park, this family oriented, all-inclusive beach resort offers a quiet alternative to the larger hotels in Riviera Maya. Enjoy amazing snorkeling, diving, sailing and sport fishing directly from our shores. With a selection of diverse restaurants, fabulous pools, adults-only Jacuzzi, Mayan-oriented spa, complete fitness center, full-service marina and more -- there is everything to do or nothing at all. • Family & Eco friendly Ocean Front Resort • Exclusive large suites • Great All Inclusive & Platinym All Inclusive meal plan options • Four tantalizing restaurants featuring a la carte and delicious buffets • Macondo Ocean Deck Bar with infinity pool • 22,000-square-foot pool • Beautiful landscaping, expansive sandy beach, hammocks. • Convention Center. • Ocean Front El Cocay Spa. • Full-service Marina 120-slip marina • WIFI Internet Access • Kids Club Center • Fitness center with the latest cardio equipment, free weights and a spinning class area • Pronatours Tour Desk • Half hour from Cancun/Riviera Maya International Airport and 20 minutes from downtown Cancun/Riviera Maya and Playa del Carmen. ... more   less 

Additional Information about Hotel Marina El Cid Spa & Beach Resort

Address: Boulevard El Cid Unidad 15, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $296 - $836 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina El Cid Spa & Beach Resort 4*
Number of rooms: 428
Reservation Options:
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Also Known As:
Hotel Marina El Cid Spa And Beach Resort
Hotel Marina El Cid Spa & Beach Puerto Morelos
Marina El Cid Riviera Maya
Hotel Marina El Cid Riviera Maya
El Cid Riviera Maya
Hotel Marina El Cid Beach
El Cid Puerto Morelos
Hotel Marina El Cid Spa & Beach Resort Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#9 Family Hotel in Puerto Morelos
#10 Romantic Hotel in Puerto Morelos
#10 Business Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#14 Top resorts Hotel in Puerto Morelos
#14 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina El Cid Spa & Beach Resort staff and other travellers.
776 questions
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Questions? Get answers from Hotel Marina El Cid Spa & Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loved building 21. It was close to everything. We were not bothered by new construction at all.”
 of 5 bubbles sstorms, 4 Dec 2016 | Read review
“Definitely upgrade for an ocean view. It's worth it!”
  • Beautiful 2 bedroom junior suite--definitely worth the upgrade! Full ocean view and large balcon
  • View from our room--beautiful!
 of 5 bubbles Abigail701, 4 Dec 2016 | Read review
“Not sure what this means.”
 of 5 bubbles freddiebillc, 3 Dec 2016 | Read review
“try to get to a building facing the pool or ocean for a better view”
 of 5 bubbles 3ecrm, 1 Dec 2016 | Read review
“Top floors are best, ask for upgrades if necessary to ocean view.”
 of 5 bubbles HoosierGent, 1 Dec 2016 | Read review
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