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26/12/2017 27/12/2017
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    Grand Residences Riviera Cancun

    Boulevard El Cid | Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos 77580, Mexico
    (954) 736-5887
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    26/12/2017 27/12/2017
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     32 people are viewing this hotel
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    USD 669*
    USD 601*
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    Traveller (1015)
    Room & Suite (667)
    Pool & Beach (260)
    Overview
    • Excellent90%
    • Very good7%
    • Average1%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el faro” (88 reviews)
    “master suite” (151 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Grand Residences Riviera Cancun
    Special Offer: 2017 Year End Special
    Hotel deals
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    Rooms
    26 Dec.27 Dec.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (935)
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    1 - 5 of 825 reviews

    Reviewed yesterday

    Pros: - It is a beautiful Resort with an amazing pool and beach access. The chairs have umbrellas around the pool area and the beach. The staff will setup towels and bring out drinks. - Rooms are spacious, modern and very well maintained and clean....More

    Thank GotSumS
    Reviewed 2 days ago

    I went to this resort for a wedding. The property is beautiful, and the food was delicious. The treatment I received from the hotel staff however was generally HORRIBLE. My husband and I did not opt of the all-inclusive package, as we were there less...More

    2  Thank Megrantham
    Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded yesterday

    Dear Megrantaham. My name is Cristobal Galindo on behalf of Grand Residences management. Please accept a sincere apology for the experience you described in your review. This is not coherent with our service and quality principles and we want to make it right. Please be...More

    Reviewed 3 days ago

    19th visit to Cancun and area since 1989. NEVER have we experienced such a wonderful place. Went week after Thanksgiving 2016 and 2017. The sister properties Royal Sands (3 visits) and Royal Haciendas (4 visits) are spectacular also, but this place will exceed any of...More

    Thank Irving R
    Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 2 days ago

    Dear Irving: Thank you for taking the time to review your stay with us. We always strive to provide the highest satisfaction levels to our guests and it's rewarding to learn we achieved this goal with you. We appreciate your feedback and look forward to...More

    Reviewed 1 week ago

    I know, expectations are a tricky thing, but when we paid the price we were expecting exceptional service and organization. We got an ok. First, I want to say that the grounds are in great shape, well taken care of, same as rooms. The appliances,...More

    5  Thank WeAreFromVT
    Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 6 days ago

    Dear Guest, Thanks so much for taking the time to give us a review of you stay. We’re happy to hear that we were able to provide you with a great location to make the most out of your vacation. We always strive to give...More

    Reviewed 1 week ago

    Our flight had been delayed and changed, we arrived about 2 hours late. We were thirsty and disheveled. All of that changed as soon as we were greeted by Thomas Travel reps. They took our luggage and whisked us into a waiting limo, provided us...More

    2  Thank Gail V
    Response from Cristobal G, Online Community Care Coordinator at Grand Residences Riviera CancunResponded 1 week ago

    Dear Gail, Thank you for taking the time to post about our resort. It is our pleasure to know you've enjoyed your recent stay at Grand Residences. We always strive to provide our guests with the highest satisfaction levels in a safe and relaxed environment...More

    Valentin Imperial Riviera Maya
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    Excellence Riviera Cancun
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    Hotel Marina El Cid Spa & Beach Resort
    6,837 reviews
    #15 of 28 hotels in Puerto Morelos
    1.3 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 248 - USD 734 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Puerto Morelos
    • #1 Luxury Hotel in Puerto Morelos
    • #1 On the Beach Hotel in Puerto Morelos
    • #1 Top resorts Hotel in Puerto Morelos
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 103
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Orbitz, Otel, getaroom.com, HotelQuickly, Cancelon, Evoline ltd and TripOnline SA so you can book your Grand Residences Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Grand Residences Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (1015)
    Room & Suite (667)
    Pool & Beach (260)
    Dining (134)
    Hotel & Grounds (572)
    Bathroom (15)
    Family and Play Areas (7)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 28 hotels in Puerto Morelos
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    Ask a question
    Questions & Answers
    sjwebster81
    11 December 2017|
    AnswerShow all 5 answers
    Response from Cristobal G | Property representative |
    Hello, You can tip in any currency you like. Even make a charge to your room balance if you like. Warm Regards.
    0
    Votes
    bmmg5
    2 December 2017|
    AnswerShow all 8 answers
    Response from Cristobal G | Property representative |
    Dear bmmg5, Thank you for contacting us. We understand how important it is for you to ensure the safety of your family. Rest assured that the safety and wellbeing of your family and all of our guests are also of the... More
    0
    Votes
    Room Tips
    "Upgraded to a beach front for a very good price. I can still hear the ocean waves!"
    Read review
    "The all-inclusive rate is the only way to go, as food and drinks are quite pricey without it."
    Read review
    "We loved building 5 because we had both pool and ocean views It is a small resort. only 144 units so there..."
    Read review
    "Get the all inclusive. The food and drinks are wonderful. There is a complimentary airport shuttle."
    Read review
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