We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
    Hotel website
    Save
    Lowest prices for your stay
    29/10/201730/10/2017
    1 room, 2 adults, 0 children
     79 people are viewing this hotel
    Lock in the lowest price from our partners
    USD 418*USD 440*
    View Deal
    Traveller (15363)
    Room & Suite (3120)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,897 reviews)
    “lazy river” (1,068 reviews)
    “chez isabelle” (745 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Deals
    29 Oct.30 Oct.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 418
      View Deal
    • Check booking site for details
      USD 440
      View Deal
    • Check booking site for details
      USD 440
      View Deal
    View all 43 deals
    Write a Review
    Reviews (12,499)
    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    4,981 - 4,985 of 12,059 reviews

    Reviewed 4 December 2014

    I just returned from a week at this resort for my wedding. We had a group of 21 people stay there over the course of the week. Our family and friends agree that this was a great choice for our wedding and everyone had a...More

    8  Thank Sarah B
    Reviewed 4 December 2014

    This is my all time favorite resort in Mexico. I stayed at the Dreams in Puerto Adventuras and also at the Hard Rock when it was Aventura Spa Palace but this is my favorite place. If you like relaxing and peace, this is the place....More

    2  Thank Tinafri
    Reviewed 4 December 2014

    Where do we start. This is a little piece of paradise and I have to say the finest place we have ever been to.....and we are very well travelled. The welcome as soon as we drove through the front gates and up to reception was...More

    9  Thank Phil W
    Reviewed 3 December 2014

    Highly recommend:) Airport only 20 minutes away from this resort! The staff at The Excellence was beyond friendly and accommodating! One particular young lady stood out, Fernanda. She was always friendly and involved in all the activities, volleyball, coco loba drinks, music trivia, and just...More

    2  Thank amylom03
    Reviewed 3 December 2014

    If anyone in your party has an type of food intolerance DO NOT go to this resort without an email chain as long as your arm that they can deal with you and a guarantee that you will meet the chef as soon as you...More

    6  Thank Kathryn T
    Response from Excellence_Group, Community Manager at Excellence Riviera CancunResponded 13 December 2014

    Thank you for having chosen ________ as your holiday destination and for taking the time to share this review with us. We are disappointed to hear that your experience with us did not live up to your expectations and we would like to extend our...More

    Dreams Riviera Cancun Resort & Spa
    6,294 reviews
    #12 of 26 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,806 reviews
    #3 of 26 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,380 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Moon Palace Cancun
    22,568 reviews
    #23 of 177 hotels in Cancun
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 325 - USD 684 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Orbitz, Hotels.com, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, Evoline ltd, Cancelon and getaroom.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (15363)
    Room & Suite (3120)
    Pool & Beach (2967)
    Dining (1355)
    Hotel & Grounds (7938)
    Bathroom (179)
    Business Centre & Event Rooms (63)
    Family and Play Areas (40)
    Nearby
    Dreams Riviera Cancun Resort & Spa
    6,294 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,380 reviews
    .45 km away
     
    Moon Palace Cancun
    22,568 reviews
    13.31 km away
     
    Secrets Silversands Riviera Cancun
    10,806 reviews
    2.38 km away
     
    Nearby Restaurants
    John Gray's Kitchen
    502 reviews
    2.96 km away
    La Playita
    357 reviews
    2.91 km away
    Cantina Habanero
    660 reviews
    2.98 km away
    Salciccium Food Truck Village
    140 reviews
    2.81 km away
    Nearby Attractions
    Croco Cun Zoo
    1,556 reviews
    2.31 km away
    Akabal Spa
    11 reviews
    2.71 km away
    National Reef Park of Puerto Morelos
    1,113 reviews
    3.16 km away
    Ojo de Agua Beach
    180 reviews
    3.14 km away
    Ask a question
    Questions & Answers
    andmic30
    20 October 2017|
    Answer
    Response from Tymetraveler | Reviewed this property |
    Usually Lobster Hse has non-buffet breakfast. Both Lobster Hse and Grill offer non-buffet lunch. Other option for breakfast is room service. Always deliver at estimated time or earlier. Same for lunch. Other lunch... More
    0
    Votes
    jennd429
    19 October 2017|
    AnswerShow all 2 answers
    Response from Valdemar P | Reviewed this property |
    Yes we did, but, it was expensive to get there so check that, and, they wanted to charge for it, it was as if there was no benefit staying in the chain.
    1
    Vote
    Mindy J
    19 October 2017|
    AnswerShow all 3 answers
    Response from TheBachands | Reviewed this property |
    There are ping pong tables near the theatre, outside under a thatched roof, and there are tennis courts near the entrance gates of the resort (we could see them when we would enter our room located in the Spa 2 Building... More
    0
    Votes
    Room Tips
    "If you want a quiet room during the day and evening, ask for accommodation around the spa."
    Read review
    "First floor swim-ups suites are the best!"
    Read review
    "Building 7 or 8 to me would be the best"
    Read review
    "All rooms have a great view."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing