We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Excellence Riviera Cancun

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Excellence Riviera Cancun
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,350 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Excellence Riviera Cancun
See the most recent reviews
Showing 10,953: English reviews
Ontario
Reviewed 17 February 2014

I had no hesitation in recommending this resort when planning a vacation for family members and my husband and I. The room was very pretty with all the amenities, pools were on the cool side due to the cooler nights. Entertainment was better than expected (musicians).. Food was fabulous. Favourite restaurant - Basmati. Fabulous breakfast buffet. Drinks were pretty good...

 Report
Helpful?
1Thank katierob
Manchester, United Kingdom
Reviewed 17 February 2014

My Husband and I have just returned from a 10 night stay at the ERC, 1st-11th Feb '14. We were there for our Honeymoon. We are 28 & 31. After such a stressful 18 months wedding planning we were really looking forward to getting away!! I'll start from the beginning, some of what I am going to say is not...

 Report
Helpful?
3Thank NikiSixx86
Edina, Minnesota
Reviewed 17 February 2014

We just returned to to the cold if the midwest after 5 glorious days. We have stayed at other all inclusive resorts in the same general area but will only return to the Excellence. We selected the Excellence Club the the little extra in expense was well worth it - including at the last moment an upgrade to the Presidential...

 Report
Helpful?
1Thank jane w
Worcestershire
Reviewed 17 February 2014

Overall we were very happy with our recent stay at the Riviera Excellence Cancun. The staff were really friendly and helpful and made it an extra special trip as we were celebrating my birthday and our 25th wedding anniversary. The food was of a very high standard, fresh, well cooked and well presented. It was not exceptional, however and we...

 Report
Helpful?
3Thank skybluethinker
Ontario
Reviewed 16 February 2014

As in past trips we booked thru Air Canada Vacations and I do believe they typically get access to some of the better rooms on most resorts, as well AC Rouge charter flights are for the most part direct and usually on time. I am not going to tell you how many places I have been and how experienced a...

 Report
Helpful?
4Thank toomanystars
Worcester, United Kingdom
Reviewed 16 February 2014

First time we went to the excellence Mujeres which in my opinion was a little more polished as a lot newer. The food here is awesome, and the staff very at tentative. If you want tennis coaching Alfonso is The Man, you can't get better than 100% he is 100%. Teaching technique is the best I have encountered anywhere. Well...

 Report
Helpful?
1Thank Tim S
London
Reviewed 15 February 2014

We had the pleasure of staying the Excellence Riviera for 4 nights in February. It was the finish to a perfect honeymoon. The grounds, the pools and the staff are exceptional. Never once did we feel that tips were needed although appreciated. The service in all areas was outstanding. The entertainment was very good. The food was amazing. The staff...

 Report
Helpful?
4Thank mayan2012
Virginia Beach, Virginia
Reviewed 14 February 2014

My wife booked our 10year anniversary for 8 nights at this resort. I have never stayed at a all exclusive resort, we selected the Excellence Club with a Terrance Roof top suite. We had some arrival issues with a long wait for our Suite, once this was corrected everything was wonderful. It was also my wife's birthday, they decorated the...

 Report
Helpful?
6Thank Harveyleemoore
Montreal, Canada
Reviewed 14 February 2014

My wife Linda and I just returned from one week at Excellence and have to say this property is now one of our favourites of all time, We stayed in room 7262 (part of the Excellence Club rooms) and were treated to the utmost facilities and service. We did not experience all the restaurants - we dined at Barcelona for...

 Report
Helpful?
9Thank SheldonKagan
New Jersey
Reviewed 13 February 2014

Just came back from 8 day stay - I definitely would recommend this hotel. All different age groups. If you want to meet people checkout the bulletin for the day - volley ball, archery a lot of things going on. Food - breakfast good at buffet and ala carte at Lobster House Lunch - good at Grill and Lobster House...

 Report
Helpful?
7Thank Fandeme

14,337 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (13992)
Viewed
Pool/Beach Area (2704)
Viewed
Dining (1212)
Viewed
Hotel & Grounds (2786)
Viewed
Room/Suite (1960)
Viewed
View from Room (750)
Viewed
Bathroom (169)
Viewed
Business Centre/Function Rooms (54)
Viewed
Family/Play Areas (33)
Viewed
4:15
Videos (21)
Viewed
Other (4303)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (306)
Viewed
Amenities (46)
Viewed
Beach (7)
Viewed
Excellence Club Junior Suite Ocean Front (42)
Viewed
Excellence Club Junior Swim Up Suite (43)
Viewed
Excellence Club Two-Story Rooftop Terrace Suite Ocean Front (46)
Viewed
Junior Suite Spa (38)
Viewed
Main Pool (8)
Viewed
Pool (5)
Viewed
Dining (45)
Viewed
The Hotel (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Hotel & Grounds (10)
Viewed
View from Room (2)
Viewed
Dining (5)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (3)
Viewed
Room/Suite (5)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
6.4 km away
Grand Residences Riviera Cancun
Grand Residences Riviera Cancun
#1 of 26 in Puerto Morelos
746 reviews
2.4 km away
Secrets Silversands Riviera Cancun
14.5 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,302 reviews
Show Prices
Show Prices
Show Prices
18.6 km away
Secrets Maroma Beach Riviera Cancun
16.6 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,576 reviews
0.3 km away
Dreams Riviera Cancun Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $428 - $827 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Excellence Riviera Cancun 5*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Savannahville Tours N.V., BookIt.com, Cheap Tickets and Despegar.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
1,839 questions
Ask a question

See all questions (1839)

Questions? Get answers from Excellence Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Block 1and 2 have all day sun and are quiet, some if block 7 face the ocean”
 of 5 bubbles SusanSturgeon, 27 Mar 2017 | Read review
“For a quieter and more private location I recommend the building 9. Tip the mini bar person to get extra refreshments and snacks.”
 of 5 bubbles H7269UJjohnm, 27 Mar 2017 | Read review
“Excellence Club is worth the extra $”
 of 5 bubbles _obpeg, 26 Mar 2017 | Read review
“Anything is fine!”
 of 5 bubbles katied16200, 25 Mar 2017 | Read review
“We were in building 3 right across from the spa, but I don't think you can go wrong with any of the rooms.”
 of 5 bubbles Bev92, 24 Mar 2017 | Read review
5 of 5