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Excellence Riviera Cancun

13,265 reviews
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Traveller (16236)
Room & Suite (3451)
Storyboard
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster house”(2,027 reviews)
“lazy river”(1,124 reviews)
“chez isabelle”(783 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
All hotel details
Offers from Excellence Riviera Cancun
Special Offer: On Sale! Up to 50% Off
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Reviews (13,265)Write a Review
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Traveller rating
10,008
1,935
558
187
115
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10,008
1,935
558
187
115
Show reviews that mention
All reviewslobster houselazy riverchez isabellemartini barthe grillflavor marketsol barbarcelona restaurantroom serviceour honeymoonclub poolfrench restaurantlas olasclub levelmichael jackson showswim up roommain pool
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4,921 - 4,925 of 12,803 reviews
Reviewed 14 June 2015

We stayed at Excellence Riviera Cancun from June 6th-11th 2015. We were sad that we didn’t stay longer! My wife and I are in our late 20's and have traveled to several different all-inclusive resorts on many different islands. This was the nicest resort so...More

7  Thank wilfromgrandrapids
Reviewed 13 June 2015

We spent the week of May 29 - June 5 at Excellence Riviera Cancun. This was our third visit to this resort. We stayed on the Excellence Club side, building 8, top floor. We had a great view of the pool and ocean. The building...More

9  Thank iloan4u
Reviewed 13 June 2015

Excellence Riviera Cancun met every expectation and then some. The staff was friendly and attentive, the service was great, the resort itself was pristine.The indoor restaurants were best, the lazy river was the most relaxing, and the entertainment shows were fun! My wife and I...More

6  Thank Alan N
Reviewed 13 June 2015

My wife and I consider ourselves Mexico experts. We travel to Mexico at a minimum 3 times per year. I have to say that this was our 1st time staying in Puerto Morelos and we loved it. The resort is about 20 minutes from the...More

10  Thank Amanda D
Reviewed 13 June 2015 via mobile

We stayed in this hotel from the 19th April untill the 29th april, we were a group of three couple for our friends 30th. I have stayed in mexico before and loving it so much decided to come back. This was all of ours first...More

1  Thank PCb1234
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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Airport Transportation
Breakfast included
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
USD 350 - USD 729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 350 - USD 729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 Top resorts Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (16236)
Room & Suite (3451)
Pool & Beach (3150)
Dining (1464)
Business Centre & Event Rooms (66)
Amenities (46)
Family and Play Areas (44)
Questions & Answers
Ask a question
Sarah T
21 February 2018|
AnswerShow all 2 answers
Response from STOBE2018 | Reviewed this property |
I will have to say I didn't venture to the gym this trip :) so I wouldn't be much help there...sorry!
0
Votes
Dan L
21 February 2018|
AnswerShow all 3 answers
Response from DRegehr | Reviewed this property |
There is lots to do at the resort; kayaking, paddle boarding, sailing the Hobbie cats, walking to Puerto Morelos or taking the bike tour; floating along the lazy river, walks along the various paths. We booked three tours... More
0
Votes
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Room Tips
"All at the Club Level are excellent"
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"Swim up rooms are worth the extra cost"
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"Top floor with the rooftop deck 6219 was awesome!"
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"Building 6 perfect for us, room 6112. 2nd floor overlooking the heated pool you could hear the music from the..."
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