We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
    Hotel website
    Save
    Lowest prices for your stay
    05/11/2017 06/11/2017
     82 people are viewing this hotel
    Lock in the lowest price from our partners
    USD 474*USD 500*
    View Deal
    Traveller (15401)
    Room & Suite (3121)
    Storyboard
    Dreams Riviera Cancun Resort & Spa
    6,302 reviews
    #12 of 26 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,823 reviews
    #3 of 26 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,389 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Valentin Imperial Maya
    12,085 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,903 reviews)
    “lazy river” (1,082 reviews)
    “chez isabelle” (746 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Dreams Riviera Cancun Resort & Spa
    6,302 reviews
    #12 of 26 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,823 reviews
    #3 of 26 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,389 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Valentin Imperial Maya
    12,085 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Rooms
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 474.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","PD_IB_DEEPLINK_ROOM_DETAIL_DW","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "869b4d9ba6314d0f966a1a5bc46757a7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":499896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[48733446],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":474,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"869b4d9ba6314d0f966a1a5bc46757a7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":500,"lowestMetaPrice":474,"additionalPartner":false,"highestMetaPriceDisplay":500,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":500,"lowestMetaPrice":474,"highestMetaPriceDisplay":500,"hotelName":"Excellence Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6Ijg2OWI0ZDliYTYzMTRkMGY5NjZhMWE1YmM0Njc1N2E3IiwiQUlLIjoiMzU1ZmIzMmZkNTJjNGE4ZTk3MGZiZGYwZmY1Y2Y4YTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "USD 474", "hasDates": true, "hacComplete": true, "contentIdMappings": {"48733446":"ExcellenceResorts","65700008":"Hotwire","79443780":"CheapTicketsEWS","32632296":"Expedia","53936379":"TravelocityEWS","109214094":"HotelsCom2IB","78891342":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (12,524)
    There are newer reviews for Excellence Riviera Cancun
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 12,084 reviews

    Reviewed yesterday

    My husband and I went to Excellence Riviera for our honeymoon and we were blown away by the service and friendliness of the staff. They really go above and beyond. If I could give it more than 5 stars, I think I would.

    Thank Cassie M
    Reviewed yesterday

    Wow. What an incredible place, full of incredible people. Every single member of staff was so professional, friendly and attentive... making us feel so special every second of every day. We've never felt so special anywhere else in the world. They work soooo incredibly hard...More

    Thank Gabriellemh
    Reviewed 2 days ago via mobile

    Beautiful place, good Food, good location, great entertainment. Employees were great.. especially Sara. They really want you to be happy there. Been to Cancun 10 times and this was a really extraordinary place

    1  Thank jsaintj
    Reviewed 2 days ago via mobile

    5 stars!!! First all inclusive and I will tell you what they really set the bar very high. It was our honeymoon from the minute we arrived everyone was friendly everything was extremely clean. Food and fresh seafood was some of the best I have...More

    Thank Geoff B
    Reviewed 2 days ago

    I went to Excellence from Aug 23 - Sep1 2107. I had previously went to Excellence Playa Mujeres and honestly wanted to see which one was better. I don't even know how to compare the two because they BOTH are simply amazing. There is no...More

    Thank Kim S
    Dreams Riviera Cancun Resort & Spa
    6,302 reviews
    #12 of 26 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,823 reviews
    #3 of 26 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,389 reviews
    #6 of 26 hotels in Puerto Morelos
     
    Valentin Imperial Maya
    12,085 reviews
    #1 of 1 hotels in Playa del Secreto
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 325 - USD 688 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, Hotels.com, BookIt.com, Orbitz, Travelocity, Hotwire, Evoline ltd, TripOnline SA, Cancelon and getaroom.com so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (15401)
    Room & Suite (3121)
    Pool & Beach (2983)
    Dining (1361)
    Hotel & Grounds (7952)
    Bathroom (179)
    Business Centre & Event Rooms (63)
    Family and Play Areas (41)
    Nearby
    Valentin Imperial Maya
    12,085 reviews
    14.56 km away
     
    Dreams Riviera Cancun Resort & Spa
    6,302 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,389 reviews
    .45 km away
     
    Secrets Silversands Riviera Cancun
    10,823 reviews
    2.38 km away
     
    Nearby Restaurants
    La Playita
    357 reviews
    2.91 km away
    Salciccium Food Truck Village
    141 reviews
    2.81 km away
    My Paradise
    164 reviews
    2.48 km away
    I Wanna Pizza
    241 reviews
    2.79 km away
    Nearby Attractions
    Croco Cun Zoo
    1,556 reviews
    2.31 km away
    Akabal Spa
    11 reviews
    2.71 km away
    National Reef Park of Puerto Morelos
    1,114 reviews
    3.16 km away
    Ojo de Agua Beach
    180 reviews
    3.14 km away
    Ask a question
    Questions & Answers
    Brian L
    23 October 2017|
    Answer
    Response from DaunaGermany | Reviewed this property |
    Omg it is perfectly fine. Just returned Tuesday, go couple times a year, it's extremely touristy. There is security and police everywhere and at airport and around all taxis and transfers. You are fine. No need for... More
    0
    Votes
    andmic30
    22 October 2017|
    AnswerShow all 6 answers
    Response from dandl54 | Reviewed this property |
    We loved everything but our favourite was the Filet Mignon at Chez Isabelle.
    1
    Vote
    Room Tips
    "all rooms would be great, but rooms along the perimeter of resort would be quieter."
    Read review
    "The junior suite is worth the little bit extra money"
    Read review
    "We loved our spa view room."
    Read review
    "We had an ocean view suite in the Excellence Club and it was perfection. We'd recommend going ocean view..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing