We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
08/10/2017 09/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    08/10/2017 09/10/2017
     74 people are viewing this hotel
    Lock in the lowest price from our partners
    USD 418*USD 440*
    View Deal
    Traveller (15237)
    Room & Suite (3090)
    Storyboard
    Dreams Riviera Cancun Resort & Spa
    6,215 reviews
    #11 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,722 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,286 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Azul Beach Resort Sensatori Mexico
    9,210 reviews
    #7 of 25 hotels in Puerto Morelos
     
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,877 reviews)
    “lazy river” (1,067 reviews)
    “chez isabelle” (733 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Offers & Announcements: Winter in Paradise! 48%
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Dreams Riviera Cancun Resort & Spa
    6,215 reviews
    #11 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,722 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,286 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Azul Beach Resort Sensatori Mexico
    9,210 reviews
    #7 of 25 hotels in Puerto Morelos
     
    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from USD 418.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Morelos hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "340525d384ff4df6811104344aebbe50", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":499896,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[48733446],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":10,"year":2017},"checkout":{"day":9,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":418,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"340525d384ff4df6811104344aebbe50","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":440,"lowestMetaPrice":418,"additionalPartner":false,"highestMetaPriceDisplay":440,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":440,"lowestMetaPrice":418,"highestMetaPriceDisplay":440,"hotelName":"Excellence Riviera Cancun","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjM0MDUyNWQzODRmZjRkZjY4MTExMDQzNDRhZWJiZTUwIiwiQUlLIjoiNmRiMTZhOTYzZWY2NGQyMmEwZWFkMzdhZjVkMWUyMDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/10/2017", "checkOut": "09/10/2017", "lowestPrice": "USD 418", "hasDates": true, "hacComplete": true, "contentIdMappings": {"48733446":"ExcellenceResorts","65700008":"Hotwire","32632296":"Expedia","80231794":"AgodaIB","53936379":"TravelocityEWS","109214094":"HotelsCom2IB","77139988":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (12,366)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 11,928 reviews

    Reviewed yesterday via mobile

    My wife and I have travelled to many resorts in the carribean and Mexico and this was definetly one of the best. The food was outstanding. Plenty of bars and drinks to go around. Great entertainment and shows. I would highly recommend this resort for...More

    1  Thank Dave L
    Hotel's Favourite
    Reviewed 14 June 2017

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    71  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed 2 days ago

    overall great resort. But specifically I wanted to coomment on the tennis program (daily at 930 am except sunday). Alfonso is a great tennis pro, lots of fun, speaks very good self-taught) English. Good pro, able to offer good tips. 2 nice paved courts, play...More

    Thank Nicola D
    Reviewed 2 days ago via mobile

    My husband and I had an amazing time at this resort! The spa is an absolute must. I had Omar (water therapy) and Melina (massage)...hands down the best spa experience ever. Can't beat the service, the food, and the scenery! Hopefully, we will return soon!

    Thank Jaime B
    Reviewed 2 days ago

    This is the eleventh time we have visited this area and the only time we have been to the same resort twice. We stayed at Excellence Riviera Cancun in 2015 and September 12 - 19 this year. Room: The room was spacious, and bed was...More

    2  Thank Beth S
    Dreams Riviera Cancun Resort & Spa
    6,215 reviews
    #11 of 25 hotels in Puerto Morelos
     
    Secrets Silversands Riviera Cancun
    10,722 reviews
    #3 of 25 hotels in Puerto Morelos
     
    Now Sapphire Riviera Cancun
    7,286 reviews
    #6 of 25 hotels in Puerto Morelos
     
    Azul Beach Resort Sensatori Mexico
    9,210 reviews
    #7 of 25 hotels in Puerto Morelos
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 335 - USD 715 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Spa Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, Hotels.com, Priceline, BookIt.com, Orbitz, Travelocity, TripOnline SA, Hotwire, Evoline ltd, Cheap Tickets, getaroom.com and Cancelon so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (15237)
    Room & Suite (3090)
    Pool & Beach (2954)
    Dining (1344)
    Hotel & Grounds (7871)
    Bathroom (175)
    Business Centre & Event Rooms (63)
    Family and Play Areas (39)
    Nearby
    Azul Beach Resort Sensatori Mexico
    9,210 reviews
    2.61 km away
     
    Dreams Riviera Cancun Resort & Spa
    6,215 reviews
    .33 km away
     
    Now Sapphire Riviera Cancun
    7,286 reviews
    .45 km away
     
    Secrets Silversands Riviera Cancun
    10,722 reviews
    2.38 km away
     
    Nearby Restaurants
    John Gray's Kitchen
    502 reviews
    2.96 km away
    La Playita
    357 reviews
    2.91 km away
    Cantina Habanero
    657 reviews
    2.98 km away
    El Pirata
    272 reviews
    3.00 km away
    Nearby Attractions
    Croco Cun Zoo
    1,544 reviews
    2.31 km away
    Akabal Spa
    11 reviews
    2.71 km away
    Ojo de Agua Beach
    175 reviews
    3.14 km away
    Galeria Arte Zissimo arte contemporano
    7 reviews
    2.11 km away
    Ask a question
    Questions & Answers
    jennifer m
    25 September 2017|
    AnswerShow all 2 answers
    Response from Joy P | Reviewed this property |
    yes it is perfectly ok
    0
    Votes
    NSgirl
    25 September 2017|
    AnswerShow all 5 answers
    Response from nielselb | Reviewed this property |
    You can book through the resort but it is pricey
    0
    Votes
    Paula W
    25 September 2017|
    AnswerShow all 4 answers
    Response from stevieweavie2013 | Reviewed this property |
    I too have stayed at the Valentin. The Excellence is a smaller property and easy to get around. There are 3 main pools at the Excellence. The largest is a lazy river around the spa-about 500 yards long. Plenty of pool... More
    1
    Vote
    Room Tips
    "We were in building 5 which was quiet and centrally located."
    Read review
    "ask for a room without an ajoining door"
    Read review
    "We would recommend the junior suite with the swim-up facility."
    Read review
    "We paid for a Terrace Suite (#6313). We loved the rooftop terrace but it was expensive and we didn't use..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing