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Excellence Riviera Cancun

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Excellence Riviera Cancun
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11,172 Reviews from our TripAdvisor Community

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Ephrata, Pennsylvania
Reviewed yesterday NEWvia mobile

This was my first time here. I have traveled for many years to many places. I was here with a group of women for vacation. Check in was smooth and I felt very welcomed. Entering our room was where our problems started. We "requested" a room with 2 beds. Only 1 was there. After wasting 2 hours and talking to...

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1Thank mookette
Germantown, Maryland
Reviewed yesterday NEW

First let me say, I'm sorry that I was not able to write this review in January. This resort defines "Excellence" Last year we spent our 40th anniversary here and we had to come back for our 41st. So amazing that 99% of the staff who provided their services to us were still there and not only did they remembered...

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2Thank jportalea
London, United Kingdom
Reviewed yesterday NEWvia mobile

My first time of visiting this stunning Hotel and Resort. It certainly won't be my last. From the initial welcome greeting to the service excellence, this place has to be experienced. The restaurants are amazing and varied for all tastes. The entertainments is throughout the day and night. Premium drinks are included. The Club level upgrade is well worth the...

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2Thank Aniljain01
Le Mars, Iowa
Reviewed 2 days ago NEWvia mobile

This was a very nice resort. The grounds, pool, beach, and restaurants were excellent. The employees are also top notch especially pool bar tender Jorge. He knows everyone's name and is a great mixer.

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2Thank Tolzin
Reviewed 2 days ago NEW

My wife booked this all inclusive over my initial objections, and we wound up spending 4 terrific days and nights at ERC last September. We had an executive 'swim up' suite at ground level, and it was elegant, spacious, extremely well appointed, whisper quiet (as long as the porch slider was closed), immaculately clean, and terrifically comfortable. The bed and...

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4Thank Michael R
Denver, Colorado
Reviewed 2 days ago NEW

We went early to mid-January 2017 and this was our second time here. The first time we got engaged and loved the resort so much that we came back to have our wedding here with about 50 guests. I was hesitant to write this review because there were a few wedding related things that have colored our view of our...

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3Thank blake0528
Churchill Falls, Canada
Reviewed 2 days ago NEW

From the minute we arrived, until the minute we left, this was the best resort experience I've ever had. The front desk employee, Edwardo, was exceptional and he went above and beyond to make us feel welcome and important. All the staff were amazing. They were so professional. The buffet waiter, Christian, was a real sweetheart, with his charming smile,...

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2Thank Karen M
Le Mars, Iowa
Reviewed 2 days ago NEW

Excellent resort for those traveling with friends or just their spouse. Restaurants were very nice, food quality was what you would expect for an all inclusive resort like this. We went as a group of 10 and had no problem eating where we wanted. Enough activities for those who can't just sit by the pool or beach. The swim up...

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2Thank SoonerPride44
Wisconsin Rapids, WI
Reviewed 3 days ago NEW

Excellence Riviera Cancun met and exceeded our expectations. My husband and I have been to a handful of the Secret's resorts (several times to Secrets Maroma) and were looking forward to seeing if Excellence could compare. In most areas, we both agreed it edged out Secrets. We thought the food was excellent both in selection and in taste. We also...

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6Thank mystified75
Bayville, New Jersey
Reviewed 3 days ago NEWvia mobile

My husband and I needed to get away to de-stress! Choosing a resort was a daunting experience. Excellence Riviera Cancun was a perfect choice! ALL of the staff are wonderful. No request is a bother to them. Everyone is pleasant and will go out of their way to accommodate! The grounds are immaculate. We could not get a beach view...

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5Thank Karen B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. Six meandering pools wind through their grounds. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. ... more   less 

Additional Information about Excellence Riviera Cancun

Address: Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $421 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Excellence Riviera Cancun 4.5*
Number of rooms: 440
Reservation Options:
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Also Known As:
Excellence Riviera Maya
Excellence Riviera Cancun Hotel
Excellence Riviera Cancun Puerto Morelos
Excellence Cancun
Secrets Excellence Riviera Cancun
Cancun Excellence Riviera
Excellence Resort Cancun
Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Top resorts Hotel in Puerto Morelos
#2 Luxury Hotel in Puerto Morelos
#2 Spa Hotel in Puerto Morelos
#2 On the Beach Hotel in Puerto Morelos
#2 Romantic Hotel in Puerto Morelos
#5 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Excellence Riviera Cancun staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the rooms on Excellence Club side with spectacular ocean views.”
 of 5 bubbles jportalea, 22 Feb 2017 | Read review
“This is a large resort, and we had a beachfront room, and highly recommend the upgrade.”
 of 5 bubbles michaelrB3115GM, 21 Feb 2017 | Read review
“Get a swim-up room. EC Club rooms have more light in the mornings which makes the rooms feel brighter.”
 of 5 bubbles blake0528, 21 Feb 2017 | Read review
“The best rooms are the ground level pool swim up room. It has it's own outside Jacuzzi tub and a comfortable outside bed.”
 of 5 bubbles W1614YCkarenm, 21 Feb 2017 | Read review
“We stayed in the Preferred Club rooms and felt they were worth the additional expense.”
 of 5 bubbles mystified75, 20 Feb 2017 | Read review
5 of 5