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    Excellence Riviera Cancun

    Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 | Manzana 7, Lote 1, S.M. 11, Puerto Morelos 77580, Mexico
    (754) 227-6818
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    28/01/2018 29/01/2018
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    USD 653*
    USD 620*
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    Traveller (15880)
    Room & Suite (3189)
    Storyboard
    Overview
    • Excellent79%
    • Very good15%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lobster house” (1,997 reviews)
    “lazy river” (1,111 reviews)
    “chez isabelle” (770 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Housekeeping
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Excellence Riviera Cancun
    Special Offer: 2018 Early Sale! 48%
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    Rooms
    28 Jan.29 Jan.
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (13,008)
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    1 - 5 of 12,552 reviews

    Reviewed yesterday

    We recently stayed for a week for our honeymoon and we were blown away by the luxury and cleanliness of the resort. The resort is beautiful and the staff works tirelessly around the resort to maintain the aesthetics. There was never a time that we...More

    Thank Kyle K
    Hotel's Favourite
    Reviewed 14 June 2017

    Wow, where do I start?! This was our first all-inclusive and I cant imagine staying anywhere else. They recognized our anniversary with plenty of champagne and constant congratulations. The indoor & outdoor smells, landscaping, and cleanliness really stood out. Every single staff member WORKS, works...More

    110  Thank william h
    Response from Excellence G, Community Manager at Excellence Riviera CancunResponded 4 July 2017

    Dear William, First and foremost, allow us to thank you for choosing Excellence Riviera Cancun as host of your vacation and for taking the time to share your experience with all Trip Advisor readers. We are amused to read your amiable words regarding your stay...More

    Reviewed yesterday

    This resort was very nice. Staff were great and always willing to do anything you need. They have speak great English if your Spanish isn't the greatest. The rooms are large and were always clean. We had the best turn down maid. After the first...More

    Thank lmhs94
    Reviewed 2 days ago

    Even though the resort must’ve been a full capacity, it did not feel congested or overrun. The resort’s beauty is well-maintained, with groundskeepers discreetly tending to wear and tear here and there. The resort restaurants are tastefully and elegantly decorated, not overdone. The restaurant food...More

    4  Thank M B
    Reviewed 2 days ago

    This was our 2nd time to stay at the Excellence Riviera Cancun, and our 13th time going to Mexico. We stayed there two years ago, and I thought I would give the good and the bad: First the Good: Beautiful resort, the layout is fantastic,...More

    5  Thank Joshville
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • USD 353 - USD 648 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Puerto Morelos
    • #2 Top resorts Hotel in Puerto Morelos
    • #2 Romantic Hotel in Puerto Morelos
    • #2 On the Beach Hotel in Puerto Morelos
    • #2 Luxury Hotel in Puerto Morelos
    • #5 Business Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 440
    • Reservation Options
    • TripAdvisor is proud to partner with Savannahville Tours N.V., Expedia, BookIt.com, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Excellence Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Excellence Riviera Maya ,
    • Excellence Riviera Cancun Hotel ,
    • Excellence Riviera Cancun Puerto Morelos ,
    • Excellence Cancun ,
    • Secrets Excellence Riviera Cancun ,
    • Cancun Excellence Riviera ,
    • Excellence Resort Cancun ,
    • Excellence Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (15880)
    Room & Suite (3189)
    Pool & Beach (3093)
    Dining (1417)
    Hotel & Grounds (8187)
    Bathroom (187)
    Business Centre & Event Rooms (66)
    Family and Play Areas (40)
    Nearby
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    Ask a question
    Questions & Answers
    jbzmom71
    We went to our first all inclusive last year and stayed at Secrets in Montego Bay. Could not have been more pleased. We have the urge to revisit the same resort, but feel that we don't want to get stuck not trying new places. I have a few questions about Excellence Riviera. At our resort, the rooms all had ocean views. Is this the case at ERC? We also loved the hydro circuit at the spa. Has anyone tried this at ERC and your thoughts? We also loved that dressing up was optional for dinner (of course no swimsuits or tshirts). Do we have to dress up for dinners? Is the resort so large that you can not walk everywhere? I see that some resorts are so large that they have shuttles. Last question, the resort we stayed at included transportation from airport to resort and I see this one does not. How do most people get to the resort and what did it cost? I thought the transfer that the resort offered seemed pricey.
    16 January 2018|
    Answer
    Response from DRegehr | Reviewed this property |
    My husband and I stayed at Sandals Whitehouse and absolutely loved it - after staying at ERC we would go back to Whitehouse before ERC. ERC is large but no shuttle required, only the club section has ocean view, the... More
    0
    Votes
    Sarah B
    16 January 2018|
    AnswerShow all 2 answers
    Response from DRegehr | Reviewed this property |
    it is a beautiful walk maybe 5 minutes but you can make it longer by walking through various paths, a nice way to get in some exercise.
    0
    Votes
    nlindr1077
    16 January 2018|
    AnswerShow all 3 answers
    Response from nickysragtales h | Reviewed this property |
    Every time I’ve gone to Cancun the forecast has been horrible and the reality has been very different. There was the odd ‘storm’ since we went in the stormy season but it lasted about an hour and we were back outside after... More
    0
    Votes
    Room Tips
    "Pool access room my favorite. Walk right out to pool and there is a bed for lounging right outside your door."
    Read review
    "Pool View Room"
    Read review
    "I liked building 6 as it was accessible to all the things I wanted to do."
    Read review
    "Standard junior suite provides plenty of space, extra seating, spa like bathroom, area, and a patio"
    Read review
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