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Zoetry Paraiso de La Bonita

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2,065 Reviews from our TripAdvisor Community

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Showing 1,849: English reviews
Newbury, United Kingdom
Reviewed 3 days ago NEW

Just back from my sixth stay at this marvellous resort and I have never had a better holibobs. The service provided is stunning and all the included extras, particularly free phone calls and good wifi, was much appreciated I have to give thanks to many staff members,manny, Miguel and Andreas but two stand out Antonio at the pool/beach for amazing...

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Thank northcroft
Northern California
Reviewed 3 days ago NEW

Just returned 1 week ago. I don't enjoy writing bad reviews, nor taking time to do it. That being said, I trust reviews when I'm booking travel and read them. I should have read the mediocre reviews for this hotel over and over instead of the wanting to believe the 5 star. So.... Tip the staff! They are awesome and...

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2Thank Caruze
Reviewed 4 days ago NEW

Paradise! Staff friendly, courteous, professional, eager to please and respond to requests beyond expectations. Gourmet food in all restaurants with just right portions. Excellent wait service, fine wines and many choices including wellness menu. Spa service 5-star. Natividad and Gabriela released my knots during 2 deep massage treatments. Enjoyed daily yoga class with Genevieve. Oceanfront room clean, big and tastefully...

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2Thank Chona F
Philadelphia, Pennsylvania
Reviewed 5 days ago NEW

My now husband and I first visited the Zoetry almost a year ago and fell in love instantaneously. We were on a trip to Mexico to visit 5 resorts as potential wedding venues and the Zoetry stood out from the moment they picked us up from the airport. One special surprise that I was hesitant to spoil for any future...

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1Thank Laura M
Reviewed 5 days ago NEWvia mobile

We were very disappointed with our recent holiday at Zoetry. The photographs on their website look so much better than the resort and rooms actually look like. The Pros: The pool area service and general look and feel is good. Nothing is too much trouble and the staff are friendly and accommodating. If it's not on the pool menus don't...

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2Thank George M
Muskoka, Canada
Reviewed 6 days ago NEW

Amazing from the private shuttle to the hotel, Butler service was amazing, beach was amazing and well maintained, Restaurants were all fantastic. I absolutely loved the room. Only drawback was the terrible wifi. Grouper served on the beach was delicious.

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2Thank JennW74
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel JennW74, (Greetings in Mayan) Thank you for taking the time to write and share your Endless Privileges® experience with the TA community. Please receive our apologies for the unfortunate malfunctions linked to the phone and Wi-Fi services experienced during your stay; we are aware of the importance of this communication tool and while it was an unforeseen...

cape may, n.j.
Reviewed 1 week ago

Every review is obviously subjective and is influenced by some degree of chance on any particular day and by the the reviewer's disposition on that given day. My wife and I were celebrating our 37the anniversary earlier this month and chose Zoetry Paraiso largely from the preponderance of excellent reviews. We were not disappointed. I would be picky to fault...

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6Thank betty729
Reviewed 1 week ago

My wife and I are early 30s folks who wanted to a beautiful setting to relax for a few days and spend time together away from busy jobs and young children. Zoetry Paraiso de La Bonita was the perfect venue for this. The resort is small and quiet; children are allowed but we only saw a couple kids. The rooms...

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3Thank Bradley R
Reviewed 2 weeks ago via mobile

We just visited for a destination wedding for a family member and it was awesome. The room was spacious, tidy, beds were comfortable, bathroom - huge and 2 balconies with wonderful views. From check in to check out, Enrique in bell service was wonderful. Always helpful and friendly. We had so many wonderful servers during our stay...everyone at the Hippo...

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2Thank Lauren P
MarinaRojas, Social Media Coordinator at Zoetry Paraiso de La Bonita, responded to this review

Bix a Bel Lauren P, (Greetings in Mayan) Thank you for taking the time to write and share this destination wedding Endless Privileges® experience with the TA community! We are delighted to read that you have thoroughly enjoyed your suite’s location, layout, view and amenities, as well as each event of your family’s member and the personalized service of our...

London, United Kingdom
Reviewed 2 weeks ago

After reading about Zoetry Paraiso de la Bonita on their website, we were very excited about it to go there and spend our anniversary and birthday at this hotel. We have booked this place more than 8 month ahead and were looking forward to it. Soon after arrival, our excitement wore off. On our first dinner we were offered water...

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5Thank 42David1971

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free Parking
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
Zoetry Paraiso de la Bonita, an ultra-luxury boutique resort, offers a completely new kind of vacation experience focused on wellness, serenity and romance, as well as social and environmental responsibility. Set on 500 yards of beautiful beach, this exceptionally unique property features 90 beachfront suites; La Canoa, a AAA Four Diamond award-winning restaurant; the first certified Thalassotherapy Center in North America;in-house scuba diving center, a private 48 ft. Catamaran. Zoetry Paraiso de la Bonita, one of the Leading Hotels of the World, has also earned the AAA Five Diamond Award for 13 consecutive years. Each of the 90 lavish oceanfront suites is uniquely decorated with hand-picked treasures from around the world and feature private ocean front view terraces, Bvlgari® bath amenities, fine luxury linens, sparkling wine and fresh fruit daily, 24-hour private, in-room dining, maid service three times each day and a welcome bottle of Tequila. For an added measure of intimacy and romance, a selection of suites also offer access to private terrace plunge pools and outdoor honeymoon showers. Endless Privileges® provide guests limitless access to personalized, private chauffeured airport transfers; unlimited worldwide calls and concierge service; daily breakfast, lunch and dinner gourmet dining options with an assortment of organic, local and gluten-free food and beverage selections plus 24-hour dining options allow guests to enjoy late night bites at Restaurant Kaax or stay in and order room service. The Sip, Savor & See Dining Experience provides 60 more dining and entertainment venues at nearby sister resorts; complimentary cocktails and specialty beverages from a variety of domestic and international top-shelf brands and top-shelf spirits; sunset catamaran sail; shopping excursions by boat; complimentary 24-hour laundry service; relaxing 20 minute Thalasso Experience per guest; as well as complimentary greens fees at nearby Grand Coral Riviera Maya. ... more   less 

Additional Information about Zoetry Paraiso de La Bonita

Address: Carretera Chetumal _Cancun Km 328 | Bahia Petempich, Puerto Morelos 77580, Mexico (Formerly Zoetry Paraiso de la Bonita)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $704 - $2,210 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zoetry Paraiso de La Bonita 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Zoetry Paraiso De La Bonita Hotel Puerto Morelos
Paraiso De La Bonita
Paraiso Bonita
Zoetry Paraiso De La Bonita Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Romantic Hotel in Puerto Morelos
#4 On the Beach Hotel in Puerto Morelos
#4 Top resorts Hotel in Puerto Morelos
#4 Spa Hotel in Puerto Morelos
#4 Business Hotel in Puerto Morelos
#4 Luxury Hotel in Puerto Morelos
#8 Family Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Zoetry Paraiso de La Bonita staff and other travellers.
149 questions
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Questions? Get answers from Zoetry Paraiso de La Bonita staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a 2nd or 3rd floor room. All rooms have ocean views”
 of 5 bubbles Caruze, 4 Dec 2016 | Read review
“Ask for oceanfront, walk out to beach room.”
 of 5 bubbles Ch0naF, 3 Dec 2016 | Read review
“Main floor rooms have private Jacuzzi's”
 of 5 bubbles JennW74, 1 Dec 2016 | Read review
“Our suite, Zanzibar, was extra close to the beach with superb ocean views. It was impeccably decorated and everything appeared new.”
 of 5 bubbles betty729, 29 Nov 2016 | Read review
“Higher level (3rd floor) rooms have better view of the ocean.”
 of 5 bubbles 753bradleyr, 25 Nov 2016 | Read review
5 of 5
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