We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Azul Beach Resort Riviera Maya

Travellers' Choice award winner
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
Panoramas (105)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,965 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,671: English reviews
Start your review of Azul Beach Resort Riviera Maya
 Click to rate
Leamington Spa, United Kingdom
Reviewed yesterday NEWvia mobile

Amazing staff who have looked after us around the beach and pool , Blanca Nancy urial Luis ku Cesar Valentin so friendly and look after us all day cudnt ask for any better brilliant food amazing rooms . Steph and David carter x

 Report
Helpful?
Thank knighterrant2017
Anoka, Minnesota
Reviewed yesterday NEW

What a wonderful vacation - my only regret is that we did not stay longer. From arrival - Alexander (bellboy) was AWESOME with my son, every time my son saw him he had a special hello for him. Our room was a swim up suite in the back of resort area but it was wonderful and spacious enough for our...

 Report
Helpful?
Thank 477amy
San Diego, California
Reviewed yesterday NEW

First, of all... I would absolutely give this resort 5 Stars for it's beauty, cleanliness and amazing staff and the food! The food was so much better than either of us thought a resort could have. Secondly, I'm giving the resort a 3 star for being SO kid friendly. I understand that most people going to this resort are on...

 Report
Helpful?
Thank Nikki L
Reviewed 2 days ago NEWvia mobile

Me and my mom had a great time at azul beach resort. They have a beautiful beach, great food and even better staff! Our service was always way above average!! The hotel grounds are emaculate and we stayed in the junior suite with the jacuzzi and it was a nice size and the bathroom was beautiful. Comfortable beds. This resort...

 Report
Helpful?
Thank Kay M
Marion, Iowa
Reviewed 3 days ago NEW

My wife and I and two girls (16, 13) absolutely loved the Azul Beach resort. This is our second time in Cancun (Occidental at Xcaret), and have also been to Jamaica three times (Riu Ocho, Riu Negril, and Riu Montego Bay). Azul Beach was definitely a step above the previous resorts we have visited. The staff was very attentive, always...

 Report
Helpful?
Thank Todd M
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Todd M, Thank you for such a wonderful, well-formed review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. It was a pleasure to host you for second time, I am glad...

Kansas City
Reviewed 4 days ago NEW

We have been to the El Dorado resorts several times. We decided to bring our two young kids with us to Azul and loved it! The beach is wonderful for he kids to make sandcastles. The kids pool is shallow ad has a great view of the beach. There are activities maybe once a day for them there otherwise it's...

 Report
Helpful?
Thank sherrhay
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear sherrhay, Thank you for your delightful review! It's so great to know that our staff provided you with a superior level of service and catered to your every need. Thank you very much for the special mentions to the team. I am sure they did an excelent job to exceed your expectations. I am glad to know that you...

Canonsburg, Pennsylvania
Reviewed 4 days ago NEW

We first met Mara, Christian, since we had issues with the luggage not getting there and they took charge and got it to us the next day. The Pool bar tenders Mateo, Armando,Sebastian were great, never with out a drink in hand. The activities Renato, Ana, Fernando were awesome. The theater had something nightly. The kids club had all kinds...

 Report
Helpful?
Thank camis_11
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear camis_11, Thank you for your feedback, sharing your experiences of your stay. I'm very happy to know that we provided with the Karisma Gourmet Inclusive Experience. I'm very flattered by your kind words and also very proud of each employee. Thnak you for all the specila mentions for the team. I know they are a very important part of...

Reviewed 4 days ago NEWvia mobile

The best part about my trip this year was the amazing service from all the employees from the entire resort. A big factor that made my trip perfect this year were the members of restaurant. Special thanks to gudiel and Raquel from the scoop, Fidel, Noel, Ruben, Antonio, vicente, Reybel, chef Julio, chef Mariano, and many more. Another big factor...

 Report
Helpful?
Thank Stefan M
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Stefan M, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. Thank you very much for all the special mentions...

Reviewed 4 days ago NEWvia mobile

This was my first time in Mexico and also my first time in this kind of Resort. I'm so impressed. All about the hotel were fantastic, starting with the restaurants, I love Latino and Roma place we always wanted to repeat dinner in those places. In general the hotel it's a little smaller than the other but makes you feel...

 Report
Helpful?
Thank ChristenRBTS
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear ChristenRBTS, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Resort Rivera Maya. I am glad to know you enjoyed from the beginning to the end. Thank you very much for recognize the effort of the team. I amn sure they did...

Ancaster, Canada
Reviewed 4 days ago NEWvia mobile

Azul beach is the best hotel in the karisma corporation. I have visited this hotel multiple times and it has never let me down. This is due to the amazing staff that is employed from Nickelodeon all the way to Wilbert in the tequila bar. The employees that created the best experience were Audi, Leo, Amin, angel, Angie, Gisela, Ana,...

 Report
Helpful?
Thank almazex
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear almazex, Thank you for your wonderful review and kind words, it was a pleasure to read the details of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. Great food, perfect location and superior service are just a little of what we offer at the Hotel. I'm very proud...

3,222 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2655)
Viewed
Pool/Beach Area (574)
Viewed
Dining (227)
Viewed
Room/Suite (320)
Viewed
Bathroom (41)
Viewed
View from Room (106)
Viewed
Business Centre/Function Rooms (32)
Viewed
Hotel & Grounds (425)
Viewed
Family/Play Areas (34)
Viewed
0:48
Videos (4)
Viewed
Other (892)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (508)
Viewed
Activities Pool (10)
Viewed
Amenities (21)
Viewed
Beach (51)
Viewed
Family Swim-Up Suite (58)
Viewed
Junior Swim-Up Suite (59)
Viewed
Kids' Pool (11)
Viewed
Pool (18)
Viewed
Premium Pool (9)
Viewed
Dining (80)
Viewed
The Hotel (191)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (59)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (28)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (8)
Viewed
Bathroom (1)
Viewed
Family/Play Areas (1)
Viewed
Other (13)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Puerto Morelos
1.4 km away
Azul Beach Resort Sensatori Mexico
31.6 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#2 of 212 in Playa del Carmen
2,824 reviews
9.5 km away
Moon Palace Cancun
Moon Palace Cancun
#22 of 181 in Cancun
20,320 reviews
Show Prices
Show Prices
Show Prices
4.6 km away
Royalton Riviera Cancun Resort & Spa
4.3 km away
Dreams Riviera Cancun Resort & Spa
9.8 km away
Now Jade Riviera Cancun
Now Jade Riviera Cancun
#9 of 26 in Puerto Morelos
8,050 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $463 - $1,393 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com and Hotels.com so you can book your Azul Beach Resort Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Mexico - Puerto Morelos
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
540 questions
Ask a question

See all questions (540)

Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up's are awesome for families - some are up front by the ocean!”
 of 5 bubbles 477amy, 22 Mar 2017 | Read review
“Bottom level swim up suite”
 of 5 bubbles 116nikkil, 22 Mar 2017 | Read review
“best for families”
 of 5 bubbles , 18 Mar 2017 | Read review
“There is construction going on near villa 18. Highly recommend villa 14. Its where we stayed and is very central to the resort”
  • Our wedding on the sky deck
  • sky deck
  • They decorated our room like this on our wedding night
 of 5 bubbles Krista8505, 15 Mar 2017 | Read review
“Choose first floor if you want to swim from your patio. Choose second floor if you don't want pool access.”
 of 5 bubbles RickW941, 14 Mar 2017 | Read review
5 of 5