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Azul Beach Resort Riviera Maya

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Azul Beach Resort Riviera Maya
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2,876 Reviews from our TripAdvisor Community

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Showing 2,586: English reviews
Omaha, Nebraska
Reviewed 3 days ago NEWvia mobile

We just got back from our stay at Azul Beach and we already want to go back! The "baby accommodations" were excellent to have as we were traveling with our youngest son who is 6 months old. It was nice to have a high chair he could use (not a typical wooden restaurant high chair) during dinner, I finally could...

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Helpful?
Thank Cqd31783
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Cqd31783, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. Thank you very much for your special mention to Marco,...

Reviewed 5 days ago NEWvia mobile

We had the best vacation ever!!! Nicest staff I've ever seen! Food was terrific! Drinks flowed freely. Nice and clean. Will come back at least twice a year! My whole family was extremely happy! I forgot on my exit to mention Rebecca. She is also an amazing asset to your staff. Only bad point was that it took too long...

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Helpful?
Thank chooch2113
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear chooch2113, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am very happy to know that you had the best vacation ever. Thank you very much for recognize the effort of the team. I know they are a very important part of...

san francisco
Reviewed 6 days ago NEW

We thoroughly enjoyed our stay at Azul Beach. The staff were exceptional, the property was beautiful (setting, public areas, rooms, pools, etc.), the food was excellent (not quite gourmet, but that is a unreasonably high standard for a place that serves 150 rooms of guests). I liked the choices of restaurants for dinner (Latin, Asian, Italian). All meals were very...

Review collected in partnership with this hotel
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Helpful?
Thank Larry L
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Larry L, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Resort Riviera Maya. I am very glad to know that you enjoyed form the beginning to the end. Thank you for recognize the effort of the team. They continue working hard...

Sydney, Australia
Reviewed 1 week ago NEW

Fabulous place to take your kids for a resort holiday - especially if they're old enough to enjoy the kids club. Food is excellent, as are the amenities, and the staff are friendly. Lining up to get a cabana is vaguely annoying but it becomes habit, and the beach is beautiful and water even better so it's worth it. The...

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Helpful?
1Thank Sandra N
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Sandra N, Thank you for sharing your experiences of your recent visit to Azul Beach Resort Riviera Maya. We have taken all your feedback on board and this will be used constructively to perfect our unique Gourmet Inclusive experience. I am glad to know that you an your kids enjoyed. Thank you for the special mentions to the staff....

calgary
Reviewed 1 week ago

I will preface my review by saying for the first time in many years I recently visited a Family style resort vs an Adult Only resort, so my review will be a little different from ones in past! This is a small resort but big on friendliness, I could not find fault with anything from the staff, and I will...

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Helpful?
Thank VinoBlanca
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Vino Blanca, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. We are glad to know that you enjoyed your stay. Thank you very much for recognize the effort of the staff. I am sure they did their best in order to provided...

Rocky Mountain House, Canada
Reviewed 1 week ago

We went here on a timeshare Exchange with Interval who exchanged with Prestige Travelers. We went with our kids and grandkids. 6 people Total. A wonderful resort for younger children. the staff is exceptional. kids enjoyed the warm pool with swim up Bubble bar. The food everywhere was very good.

Review collected in partnership with this hotel
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Helpful?
Thank richardlV3238ND
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear richardlV3238ND, Thank you for sharing your experiences; it was a pleasure to read your review. Thank you for recognize the effort of the team, i know they are a very important part of the experience. We look forward to your next visit and we wait for you to welcome you back to the Azul Beach Resort Riviera Maya. Kind...

Glenview, Illinois
Reviewed 1 week ago

This was my first time to Mexico, and my first time staying in an all-inclusive. I have to say that I liked both. We came to Azul Beach with our 16-month old son after reading that this resort was great for young kids, and it was! The kids clubhouse and the kids staff were great. We kept crossing paths with...

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Helpful?
Thank Matt A
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Matt A, Thank you for sharing your experiences of your recent vacation, I truly appreciate your comments and have carefully read through your detailed feedback. I am glad to hear you enjoyed your stay. Thank you very much for recognize the effort of the team, we will continue working to provide an excellent service to all our guests. Thank...

Niagara Falls, Canada
Reviewed 1 week ago via mobile

This was our third time at Azul and we can't wait to go back. The sand is so soft and silky, and the entire staff is kind, friendly and helpful. We met Christian when we arrived and he was very kind and helpful. This was our first time with a butler and Luis made our stay so special. He and...

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Helpful?
1Thank MLBWAB
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear MLBWAB, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. Thank you very much for the special mentions to Christian,...

Doncaster, United Kingdom
Reviewed 1 week ago

Last went to this resort 10 years ago and was not disappointed. It has grown slightly but not been spoilt. No wrist bands, no towel tokens. Excellent staff, food is amazing, all a la carte, everything is very close together, very clean, cocktails and premium drinks are very good, its a shame there was no tia maria but the cocktails...

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Helpful?
1Thank Linda D
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Linda D, Many thanks for sharing your experiences with future travelers, I enjoyed reading your feedback and I'm happy you had a fantastic vacation at the Azul Beach Resort Riviera Maya. Thank you very much for recognize the effort of the team I am sure they did their best and i know they are a very important part of...

Toronto, Canada
Reviewed 1 week ago

Excellent service all around. Especially happy with staff from Azulitos (kids club). Tania, Martha, Andy and Lupita took exceptional care with my kids and were fantastic on every visit. Spa services were top notch as well.

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Helpful?
Thank 423rcc
KarismaHotelsResorts, Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear 423rcc, Thank you for your review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. Thank you very much for the special mentions to Tania, Martha, Andy and Lupita. I am sure...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $448 - $1,531 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Mexico - Puerto Morelos
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
528 questions
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Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have some rooms with a living area with a small table, sofa with chaise and large screen tv. This made it very comfortable. Some rooms have "swim up" to pools or tributaries to pools - very cool! ”
 of 5 bubbles larryl806, 14 Feb 2017 | Read review
“The family swim up room was fabulous”
 of 5 bubbles OncVet, 13 Feb 2017 | Read review
“All good but no elevators in most villas”
 of 5 bubbles VinoBlanca, 13 Feb 2017 | Read review
“We had Jr. Jacuzzi suites very nice. Ocean view was great. Had a small balcony to sit on.”
 of 5 bubbles richardlV3238ND, 13 Feb 2017 | Read review
“, don't have a room overlooking the bar if you have kids due to live music in the evenings though it finishes at 11pm”
 of 5 bubbles LindaD176, 12 Feb 2017 | Read review
5 of 5