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Azul Beach Resort Riviera Maya

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 793*
USD 688*
Great Deal
USD 737*
USD 793*
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Azul Beach Resort Riviera Maya
Azul Beach Resort Riviera Maya
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3,121 Reviews from our TripAdvisor Community

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Showing 2,808: English reviews
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Kansas City, Missouri
Reviewed yesterday NEWvia mobile

We spent a few days there with our daughter and had some good things to say and some challenges that were never resolved. PROS: Great for families and the kids club was excellent. Also, the food was great in every dining facility CONS: Although the resort was empty the majority of the time, there were long wait times for drinks...

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Helpful?
Thank brian b
Reviewed yesterday NEWvia mobile

Great food and an excellent entertainment team at this resort. The main resort entertainment team including Alberto, Joan, Renata, Charlie, Oscar and Fernando (and his belly flops). Their Nickelodeon team are also very fun especially Angel, Amin, Ana. The bar staff and waiters are always ready for a laugh including Armando, Matteo, Gregorio, Marco, Bernie and Shirley. The concierge team...

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Thank Ollie P
London, United Kingdom
Reviewed yesterday NEWvia mobile

Jorge the yoga teacher was amazing and couldn't do enough for you I would just come back to see him. If it wasn't for training and doing yoga I would of had the worst holiday.Also Nancy the pool waitress was there whenever you needed her and was really poor service when she wasn't there.. For the rest of the visit...

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Helpful?
Thank Kara_mct
Tampa, Florida
Reviewed 3 days ago NEW

Some people might think I'm crazy to take two children under the age of 4 on vacation. But it was crazy fun! Look, I don't have any relatives who are retired and can watch my kids for days on end. And besides, this was the best of both worlds - there were plenty of activities to keep them entertained -...

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Helpful?
4Thank michelleFromFla
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear michelleFromFla, Thank you, it is always very rewarding to read the comments and feedback from our valued guests. We do our best to provide all our guests with a unique vacation experience where families and couples like can enjoy superior quality and Gourmet Cuisine in a relaxing, beachfront environment. I am glad to know that the team made your...

Reviewed 4 days ago NEW

This was our first time in Mexico and we fell in love immediately with this resort and its staff. Its small size makes it easy to get around in less than two minutes, meaning you could be swimming in the soothing sea and find yourself in your room without wasting any time. The towel service was incredible; there was a...

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Helpful?
1Thank Sofiya S
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear Sofiya S, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. I am very glad to know that you fell in love with the hotel and...

Greenville
Reviewed 6 days ago NEW

This was an exceptional experience. My only complaint is we didn't stay longer. The facilities were wonderful, the food was gourmet, the staff all went above and beyond. Loomis travel was excellent! Can't wait to return!

Review collected in partnership with this hotel
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Helpful?
1Thank BeachBumSDJ
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear BeachBumSDJ, Thank you for your review of your experiences, we appreciate that you have taken the time to share your comments with future travelers and guests. I am very happy to know that your only complaint is that you didn´t stay longer. I am glad to kno wthat you enjoyed our facilities and services and we went above and...

Fredericton, Canada
Reviewed 6 days ago NEWvia mobile

What a great trip. My husband and I travelled from May 4th until My 11th and we enjoyed the superb service at the Azul Beach Resort. Our arrival was very welcoming with hot towels and and a glass of bubbly. Our concierge, Christian, took us under his wing and what a gem of a guy. He explained everything about Azul...

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Helpful?
1Thank terpie58
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear terpie58, Thank you for taking the time to share your experiences with the Trip advisor community. We are not like the other all-inclusive hotels, we are two steps ahead and provide ourselves on the superior quality, luxury quality and high standard Gourmet cuisine. Thank you for the special mentions to Christian, Amisael, Noel, Roberto,Wilberth. I am sure they did...

Mexico City, Mexico
Reviewed 1 week ago NEW

This resort has around 100 rooms so you can meet the people around the hotel easily. We made some friends staying there for a week. The food is excellent, my favorite please was Roma for dinner (one specialty restaurant) and chill (Caribbean restaurant) for lunch. The awesome part where the beach beds located at the beach and the nice service...

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Helpful?
2Thank ichbinoscar
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear ichbinoscar, Thank you for your delightful review! It's so great to know that our staff provided you with a superior level of service and catered to your every need. I am happy to know you made some friends during your stay. Thank you for recognize the effrot of the beach team. I am sure they did their best in...

Chilliwack, Canada
Reviewed 1 week ago

If you are looking for a quiet, well run hotel, this is it. If your a family or just looking for a place to lay your beach towel you will find it at the Azul. Friendly staff put you at your ease, good entertainment and fine dining. The Azul faces the beach and the view is fantastic. The staff really...

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Helpful?
2Thank bevstaeheli
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear bevstaeheli, Thank you for such a wonderful review. I am very proud of each and every employee, we have a great hotel with luxury facilities and this is all enhanced by the quality of our service and the level of excellence from our team. It was a pleasure to host your holiday at the Azul Beach Resort Riviera Maya...

Reviewed 1 week ago

Service excellent in every area,quick,friendly, respectful,nothing was too much trouble,our room was comfortable,well maintained staff carried out their duties in a friendly and prompt manner. The location was ideal for us,right on the beach but with the opportunity of trips out to several destinations,shopping ,dolfin watching,water sports and scuba diving on close reef.for us a wonderful holiday will certainly go...

Review collected in partnership with this hotel
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1Thank rosemarymills529
KarismaHotelsResorts, General Manager at Azul Beach Resort Riviera Maya, responded to this review

Dear rosemarymills529, Thank you for sharing your experiences of your recent vacation, I truly appreciate your comments and have carefully read through your detailed feedback. I am very happy to know that you received excellent service in every area.Thank you for recognize the effort of the team. I am sure they did their best in order to provided you an...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Azul Beach Hotel is a family-friendly, boutique-style property located on a gorgeous beach 20 minutes from Cancun International Airport. All of the newly renovated 148 rooms are just steps from the beach, pools, restaurants and bars.Featuring the Gourmet Inclusive® concept, epicurean offerings include candlelight dining on the beach, a fresh fish fry and butler service to the canopied beach beds. There’s an all-lobster menu, 24-hour room service and over 30 tequilas in the tequila lounge.Azul Beach especially caters to families with young children with loaner baby equipment, kid's club and parent support. The exclusive Family & Friends Vacation Planner coordinates family reunions. Romantic couples love Beachfront Sky Massages and Suite Scenes. ... more   less 

Additional Information about Azul Beach Resort Riviera Maya

Address: Carretera Federal Cancun-Tulum Km. 27.5, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $381 - $1,527 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Azul Beach Resort Riviera Maya 4.5*
Number of rooms: 148
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, BookIt.com, Orbitz, Hotels.com, TravelUp, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Azul Beach Resort Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Azul Beach Hotel, By Karisma Hotel Puerto Morelos
Azul Resort All Inclusive Beach
Azul Beach Resort Riviera Maya Mexico - Puerto Morelos
Azul Hotel Beach Resort
Hotel Style:
#2 Family Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 Top resorts Hotel in Puerto Morelos
#6 Romantic Hotel in Puerto Morelos
#7 Business Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Azul Beach Resort Riviera Maya staff and other travellers.
568 questions
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Questions? Get answers from Azul Beach Resort Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room "With a View"”
bevstaeheli, 17 May 2017 | Read review
“Request a ground floor for immediate access to the pools”
NicJayne, 16 May 2017 | Read review
“The first floor non deluxe rooms have balcony swimming pools, pretty nice!!”
NorthernNJFam5, 16 May 2017 | Read review
“Choose a seaview suite if you want the best experience.”
  • Luxury family suite...plenty of space!
JFR1Montreal, 15 May 2017 | Read review
“Get a room with a Jacuzzi and swim-up balcony.”
nmg0721, 9 May 2017 | Read review
5 of 5
Cancelon
USD 688* /night
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Bookit.comUSD 737
HotelQuicklyUSD 793
Expedia.com
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*Disclaimer
Prices are for 1 room, 2 adults
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