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01/01/2018 02/01/2018
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    Now Sapphire Riviera Cancun

    Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
    011 52 81 4162 3449
    Hotel website
    Lowest prices for your stay
    01/01/2018 02/01/2018
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    USD 451*
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    Traveller (6057)
    Pool & Beach (1740)
    Room & Suite (692)
    • Excellent65%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “bluewater grill” (566 reviews)
    “market cafe” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Private Balcony
    4.0 Star Hotel
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    Offers from Now Sapphire Riviera Cancun
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    1 Jan.2 Jan.
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (7,588)
    There are newer reviews for Now Sapphire Riviera Cancun
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    1,681 - 1,685 of 6,817 reviews

    Reviewed 2 October 2016 via mobile

    Myself and my girlfriend have just returned from the resort. Cannot describe what a great time we had in the 2 weeks we were there. The service was impeccable, in particular from Alberto and Raul in the adult only pool, who looked after us very...More

    2  Thank tomstevens91
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 3 October 2016

    Dear Guest, Thank you very much for this wonderful review of your recent stay at Now Sapphire Riviera Cancun. It’s a pleasure to know that this experience was a very positive one, highlighted by our great service and facilities. Our entire team is looking forward...More

    Reviewed 1 October 2016

    Our 5th trip to Cancun but first to this hotel. What a lovely hotel! Staff and service is second to none, and nothing is too much trouble. Room was spacious, clean and had ample storage for two people. Our mini bar was restocked every day...More

    Review collected in partnership with this hotel
    4  Thank Carolyn H
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 2 October 2016

    Dear Guest, Thank you for choosing to stay at Now Sapphire Riviera Cancun and for taking the time to post a review of your recent stay. We are very pleased to read your appraisal of our team, services and facilities. We appreciate your comments about...More

    Reviewed 1 October 2016

    My wife and I stayed at this beautiful resort, we were greeted by very friendly employees of the hotel. The service was great and everyone made you feel welcome. Hilda at the VIP counter, Cynthia at the concierge desk, Diego & Jose at the restaurant,...More

    Review collected in partnership with this hotel
    1  Thank anthonysC3011HF
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 2 October 2016

    Dear Guest, Thank you for the kind words you wrote on your recent stay at the Now Sapphire Riviera Cancun. We are really pleased to read your feedback about our services and facilities. We will certainly share your comments with the Operations Committee to let...More

    Reviewed 1 October 2016

    I had such a great time at this resort! The employees were very friendly & the service was impeccable! I stayed a total of 6 days, 5 nights. From start to finish, I felt as though I was treated like royalty. There was a large...More

    Review collected in partnership with this hotel
    Thank brejones78
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 1 October 2016

    Dear Guest, Thank you for taking the time to share your comments regarding your recent stay in Now Sapphire with us and with other readers. Your positive comments about our facilities and the outstanding service provided by our friendly staff are greatly appreciated. All of...More

    Reviewed 1 October 2016

    Food was excellent. Everyone was friendly. Property was clean and well maintained. All of the entertainment was very good. Be sure you visit the Sand Bar and get to know the best team ever. Cesar, Antonio, and Carman. On the down side, the pressure to...More

    Review collected in partnership with this hotel
    Thank N6850GMmikep
    Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 1 October 2016

    Dear Guest, We wish to thank you very much for taking the time to share with us your wonderfuld and relaxed experience in Now Sapphire Riviera Cancun. It is a great satisfaction for us to know that we could meet your expectations, and you have...More

    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Room Service
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free Internet
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Dry Cleaning
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • USD 207 - USD 896 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Luxury Hotel in Puerto Morelos
    • #6 Top resorts Hotel in Puerto Morelos
    • #6 Business Hotel in Puerto Morelos
    • #6 On the Beach Hotel in Puerto Morelos
    • #6 Spa Hotel in Puerto Morelos
    • #7 Romantic Hotel in Puerto Morelos
    • #8 Green Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 496
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Hotwire, Travelocity, HotelsforEveryone, getaroom.com, Evoline ltd, Cancelon and TripOnline SA so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Now Sapphire Riviera Cancun Hotel Puerto Morelos ,
    • Paradisus Puerto Morelos ,
    • Paradisus Hotel Puerto Morelos ,
    • Paradisus Riviera Maya ,
    • Paradisus Riviera Cancun Hotel ,
    • Paradisus Riviera Cancun Resort ,
    • Paradisus Cancun ,
    • Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (6057)
    Pool & Beach (1740)
    Room & Suite (692)
    Dining (646)
    Hotel & Grounds (3396)
    Bathroom (66)
    Family and Play Areas (60)
    Business Centre & Event Rooms (38)
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    Ask a question
    Questions & Answers
    17 December 2017|
    AnswerShow all 6 answers
    Response from brookeddonoghue | Reviewed this property |
    We bought a mixture both are accepted on the resort and outside the resort
    17 December 2017|
    AnswerShow all 3 answers
    Response from NovaScotian38 | Reviewed this property |
    I was there in November and September... in both cases, I needed the room an extra 2 hours. In both cases, there was no issue and no charge. I was preferred oceanfront as well. On other trips I have been on , where I had a... More
    14 December 2017|
    AnswerShow all 5 answers
    Response from NowSapphireRC | Property representative |
    Dear Guest, Thank you for contacting us. The hotel has the Explorer's Club with activities for kids from 3 to 12 years. You can email us at info nosrc at nowresorts como ( please put dots) in order we can send you the link... More
    Room Tips
    "Book a Preferred Room"
    Read review
    "Request building 1 or 2 to be closest to the action in the preferred section"
    Read review
    "I wouldn't waste money on the room with the Jacuzzi... you're barely in your room anyway!"
    Read review
    "No elevators, so if you don't like stairs, pick a room on the bottom floor! We were on the top floor, so..."
    Read review
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