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Now Sapphire Riviera Cancun

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Pool & Beach (1883)
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Overview
  • Excellent66%
  • Very good23%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“bluewater grill”(445 reviews)
“market cafe”(277 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,143)
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7,318 results
Traveller rating
4,638
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642
186
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4,638
1,743
642
186
109
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1,431 - 1,435 of 7,318 reviews
Reviewed 7 April 2017

We stayed there end of March 2017 for one week. The hotel has a decent size, everything is easy walkable distance. We really enjoyed the restaurants a la carte without reservations. All the staff is very proffessionnal and attentive. We ran into a problem when...More

3  Thank cccMontreal
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 8 April 2017

Dear Guest, Thank you for choosing Now Sapphire Riviera Cancun and sharing your experience on Tripadvisor. We are delighted to read that you had a great stay with us. Thank you for your gracious comments in regard to the services, facilities and in particular for...More

Reviewed 6 April 2017

This was our second time time at the Now Sapphire (preferred club) and we really enjoyed our stay. The staff was great, the food outstanding and the service was wonderful but you could tell there is a situation with trying to keep up with customers...More

3  Thank DenZMan13
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 7 April 2017

Dear Guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing again our Resort over numerous others in the area, to enjoy your recent holidays in Cancun. Thank you for your...More

Reviewed 6 April 2017 via mobile

We chose to stay at the Now Sapphire due to some of the amazing reviews, and we were not disappointed!! There were eight of us staying at the resort (2 families -- 4 adults and 4 children; kids ranging in age from 6-11). We stayed...More

3  Thank Angela P
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 7 April 2017

Dear Guest, On behalf of the team at Now Sapphire Riviera Cancun, we wish to thank you for your gracious comments about our facilities, food and the staff. We are happy to read that your stay was an awesome family vacation. We will share your...More

Reviewed 6 April 2017 via mobile

Hotel clean , our room needed a bit of TLC but on the whole it was ok. Staff we met were all friendly and helpful. A little disappointed in the buffet restaurant for breakfast and main meals ( nothing really stood out ) as Wow...More

2  Thank Stephen N
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 7 April 2017

Dear Guest, It is a great satisfaction for us to know that we could meet your expectations, and you have enjoyed your stay at the Now Sapphire Riviera Cancun. At Now Sapphire Riviera Cancun, we all try our best in order to provide our guests...More

Reviewed 6 April 2017

After a 10 hour flight we finally arrived to the Now Sapphire. We were greeted on arrival with a cocktail. The bell boys sorted out your luggage straight from the coach and label them up, giving you a copy. Once your room is confimed, they...More

2  Thank karen b
Response from NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera CancunResponded 7 April 2017

Dear guest, We would like to thank you for your comments of Now Sapphire Riviera Cancun and for sharing your experience with others on Tripadvisor. We were delighted to read that you were overall impressed with the quality of our resort facilities, staff and the...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Restaurant
Bar/Lounge
Spa
Free Internet
Free Parking
Breakfast included
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Children Activities (Kid / Family Friendly)
Breakfast included
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Dry Cleaning
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
USD 220 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 220 - USD 540 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Puerto Morelos
#5 Luxury Hotel in Puerto Morelos
#5 On the Beach Hotel in Puerto Morelos
#5 Spa Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
#8 Green Hotel in Puerto Morelos
Room types
Suites, Non-Smoking Rooms
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Traveller (6634)
Pool & Beach (1883)
Room & Suite (782)
Dining (682)
Amenities (126)
Family and Play Areas (60)
Business Centre & Event Rooms (42)
Questions & Answers
Ask a question
Omayra M
17 April 2018|
AnswerShow all 4 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Thank you for contacting us. It will be a pleasure to welcome you soon. Please feel free to email us at info nosrc at nowresorts com (please put dots) in order the travel agency sends you the information. Thank... More
0
Votes
IBBETSY_11
17 April 2018|
AnswerShow all 5 answers
Response from NowSapphireRC | Property representative |
Dear guest, It will be a pleasure to welcome you soon to our beautiful resort Now Sapphire Riviera Cancun Resort & Spa. If you booked a Preferred Club Jr Suite Beachfront, this room category is ground floor with access to... More
1
Vote
Caitlin K
16 April 2018|
AnswerShow all 2 answers
Response from NowSapphireRC | Property representative |
Dear Guest, Please feel free to email us at info nosrc at nowresorts com (please put dots) in order our travel agency can send you the information. Warmest regards, Olivia Rodríguez Social Media Coordinator Now Sapphire... More
0
Votes
Room Tips
"if you have small kids..Take bottom or second floor.."
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"Going preferred is worth the extra money."
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"We had a garden view..it was a short walk to the main area..our room was super quiet."
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"All rooms were of a similar size but waking up on the beach front was awesome so recommend a beach front room,"
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