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Now Sapphire Riviera Cancun

CancelonUSD 352*
View Deal
Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 475*
USD 352*
Great Deal
USD 361*
USD 440*
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Now Sapphire Riviera Cancun
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6,776 Reviews from our TripAdvisor Community

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Showing 6,125: English reviews
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Santa Anna, United States
Reviewed yesterday NEW

Excellent service and accommodations. Restaurants and meals were exceptional. A great place to plan a destination wedding. Enjoyed the pools, outdoor activities as well as the tour desk that assisted in other activities.

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Helpful?
Thank Edward S
Reviewed yesterday NEWvia mobile

Hello and thank you for reading. I'm writing this an hour before I check out in hopes of keeping everything fresh in my mind. I will start with the location; the property is fairly close to the airport which is definitely nice. The beach has calm waves and the seaweed thats typical of the Peninnsula. There are generally about 3...

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Helpful?
1Thank Michael L
Reviewed 2 days ago NEWvia mobile

Was ten times more then I ever expected! Clean, beautiful resort and outstanding customer service! We had a group of 14 of friends And family and all of us had an amazing time! Planning to go back next year 😬

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Helpful?
Thank Yvette G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear guest, On behalf of myself and the entire staff at our resort, we would like to take this opportunity to thank you for choosing our Resort over numerous others in the area, to celebrate your 25th wedding anniversary in Cancun. We are so happy to hear that you, friends and family had a wonderful time at our resort. We...

Watford, United Kingdom
Reviewed 3 days ago NEW

This hotel is nice, but doesn't live up to its rating or description. I booked it because of the description on the British Airways website (same on Virgin holidays) and the high rating on Tripadvisor. I am not sure how it as got such a good rating. We are a family of four with two boys of 10 and 6,...

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Helpful?
3Thank AndyPandy283
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for sharing your comments with us regarding your stay at our resort. Please accept our apology for an experience, which left you overall dissatisfied. We sincerely regret you did not enjoy your stay with us. Your very valuable comments will be shared with the Operations Committee. Thank you very much for mentioning Bluewater Grill, Paramour and...

High Point, North Carolina
Reviewed 3 days ago NEW

It was a great resort to have a music festival. Never felt too crowded and the pool was large, spacious and clean. There was plenty of space. The rooms were clean and not too noisy, though if people were slamming their doors, you could hear it load and clear. The staff was more than attentive and anticipated needs. Bring $1s...

Review collected in partnership with this hotel
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Helpful?
Thank Jen R
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to enjoy your recent holidays in Cancun. Our staff is more than grateful to hear that your recent stay at the resort was very...

Eldon
Reviewed 4 days ago NEW

We absolutely loved our vacation at the Now Sapphire. We stayed from 05-11-17 to 05-18-17. We were there for our 11th anniversary. We told them it was our anniversary so we were moved to the same room class, but in the Preferred area. The resort is beautiful and the pool is nice. All the staff was amazing and courteous. Everyone...

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Helpful?
Thank soup4911
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for being our guest and thank you for sharing your positive experience of Now Sapphire Riviera Cancun resort with other Tripadvisor readers. Thank you for sharing your beautiful pictures. We are so happy to read that you enjoyed the Preferred Club privileges, pool, restaurants, bares and the staff service. Renee, Jesús, Francisco, Dylan, Fernando, Luis, Ivan,...

Fort Lauderdale, Florida
Reviewed 4 days ago NEWvia mobile

The grounds of this hotel are absolutely beautiful! The pool is very inviting, beautifully kept at all times and the swim up bar is great! Pool side food during the day, great restaurants, entertainment during the day, you name it, they've got it! I had an unfortunate accident that was completely my fault and ended up breaking 3 bones in...

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Helpful?
Thank Jeff G
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for choosing our Now Sapphire Riviera Cancun resort for your last stay in Riviera Maya. We very much appreciate for sharing your review on Tripadvisor. It is always a great pleasure to read through notes such as yours, for they serve as an inspiration to help us in our continued commitment to maintain the high standards...

Reviewed 4 days ago NEW

Our travel agent suggested this amongst many other places. We chose it a little blindly & hoped for the best. We ended up absolutely loving it!!! The place was extremely clean & each staff member we encountered regardless of their department was so friendly and accommodating. The food was great. The buffet was changed out frequently, even if the food...

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Helpful?
1Thank Madeline P
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for taking the time to share your comments regarding your recent stay in Now Sapphire Riviera Cancun with us through Tripadvisor. Your positive comments about our food, beach, pool and the outstanding service provided by our friendly staff are greatly appreciated and will happily share with the Operations Committee. Thank you for your preference and confidence...

Reviewed 4 days ago NEWvia mobile

My girlfriend and I came to the now saphire riviera after she spent a long time researching where in the area got the best reviews for the best price. When I say area, she pretty much scoured all of the hotels around the Caribbean! We got a good deal, booked it and off we went. It was a week in...

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Helpful?
3Thank RossStrong
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, On behalf of the entire staff of Now Sapphire Riviera Cancun and myself, we would like to take this opportunity to thank you for choosing our Resort, among all other resorts within this destination, to enjoy your recent holidays in Cancun. We are overjoyed to read the nice description you made about your stay with us. It is...

Reviewed 5 days ago NEW

I absolutely enjoyed our stay at Now Sapphire. It was well worth the upgrade to ocean view. We even joined the unlimited vacation club. We never had a bad meal at any of the restaurants. The staff was friendly and helpful. Special mention to Aurora the server at poolside and Fernando at the beach bar. We will be back someday...

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Helpful?
2Thank Joe B
NowSapphireRC, Social Media Coordinator at Now Sapphire Riviera Cancun, responded to this review

Dear Guest, Thank you for such a wonderful review posted on Tripadvisor about your stay at the Now Sapphire Riviera Cancun. We are sopleased to read that you enjoyed your stay and found the staff to be so friendly and helpful. We will share your feedback with the Operations Committee, especially with Aurora and Fernando. Thank you on behalf of...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Concierge
  • Banquet Room
  • Babysitting
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Now Sapphire Riviera cancun Set in a tropical landscape of palm trees, soft sand and sparkling azure sea, combining a AAA Four Diamond award designation with Unlimited-Luxury(R) amenities, Now Sapphire Riviera Cancun redefines all-inclusive and offers the perfect escape for families with teens and tweens, couples and friends. Our Unlimited-Luxury(R) experience at Now Sapphire, where everything is included, is redefining all-inclusive. Spacious rooms and suites are graciously appointed and luxuriously equipped with amenities. Active and lively settings provide entertainment for guests of all ages, including kids, teens and tweens with the supervised Explorer's Club for Kids with Red Cross certified staff and Core Zone Teens Club. It's all wristband-free! At Now Sapphire, these amenities include: Limitless access to gourmet à la carte dining options without reservations required Unlimited international & domestic top-shelf spirits Unlimited natural fruit juices and soft drinks 24-hour room, 24-hour Coco Cafe & concierge services Pool and beach wait service Daily refreshed mini-bar with soft drinks, juice, bottled water & beer Daily maid service Endless daytime activities and nightly entertainment Theme parties, oceanfront bars and entertainment venues No wristbands required All taxes and gratuities Enjoy free Wi-Fi and free international calling to the US, Canada and Mexico with Unlimited Connectivity. The mobile app also allows guests to view the schedules of all events, activities and restaurants at the resort, plus to learn about local destinations, excursions, and much more Unlimited-Luxury(R) for reconnecting every generation ... more   less 

Additional Information about Now Sapphire Riviera Cancun

Address: Super Manzana 11 Manzana 9 Lote 10, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $318 - $749 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Sapphire Riviera Cancun 4*
Number of rooms: 496
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Hotels.com, Travelocity, TravelUp, Hotwire, Booking.com, Cheap Tickets, Orbitz, Expedia, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Now Sapphire Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Now Sapphire Riviera Cancun Hotel Puerto Morelos
Paradisus Puerto Morelos
Paradisus Hotel Puerto Morelos
Paradisus Riviera Maya
Paradisus Riviera Cancun Hotel
Paradisus Riviera Cancun Resort
Paradisus Cancun
Now Sapphire Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#5 Family Hotel in Puerto Morelos
#6 On the Beach Hotel in Puerto Morelos
#6 Spa Hotel in Puerto Morelos
#6 Top resorts Hotel in Puerto Morelos
#6 Luxury Hotel in Puerto Morelos
#6 Business Hotel in Puerto Morelos
#7 Romantic Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Sapphire Riviera Cancun staff and other travellers.
1,055 questions
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Southampton, United Kingdom

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Questions? Get answers from Now Sapphire Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nowhere is too far from the facilities, but the beach front rooms are nice”
AndyPandy283, 25 May 2017 | Read review
“Spend the extra for the ocean view.”
joebX3252JO, 23 May 2017 | Read review
“No need for preferred rooms unless you want a whirlpool on your balcony. Tropical view rooms are great as well.”
Tomloo, 23 May 2017 | Read review
“Although it's not a big resort, you want to request a room in building 1 or 2 which are closest to the main pool and lobby.”
herrisons, 23 May 2017 | Read review
“Lower numbered buildings have ocean view”
D7193PRnicolem, 22 May 2017 | Read review
5 of 5
Cancelon
USD 352* /night
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Bookit.comUSD 361
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getaroom.comUSD 475
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Prices are for 1 room, 2 adults
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