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Dreams Riviera Cancun Resort & Spa

6,646 reviews
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Traveller (6167)
Pool & Beach (1329)
Room & Suite (1146)
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Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“world cafe”(655 reviews)
“plunge pool”(407 reviews)
“preferred club”(515 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Dreams Riviera Cancun Resort & Spa
Special Offer: Winter Greataways!
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Reviews (6,646)Write a Review
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1,901 - 1,905 of 5,613 reviews
Reviewed 13 April 2016 via mobile

My husband and I visited Dreams Riviera with our 2 children (aged 3 and 9 months) from April 3 until April 9. I am still on cloud 9 from the wonderful time that we had. The weather was gorgeous - even though the forecast for...More

5  Thank wcladymacbeth
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 14 April 2016

Dear wcladymacbeth, Greetings from Dreams Riviera Cancun! We cannot thank you enough for choosing our resort to spend your recent family beach vacations in this lovely destination and for your amazing comments about our room, pool, restaurants facilities, staff assistance, gastronomical offer, Spa services, surroundings...More

Reviewed 12 April 2016

Beautiful location. The staff is so helpful and polite. Food is delicious and the bar is always open. All the rooms are huge and very well maintained. Fairly good wheelchair access-- could use additional access symbols. Close to Xcaret and other great tourist areas.More

Thank cancunladies
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 14 April 2016

Dear cancunladies, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations in this amazing destination and for your awesome comments about our staff assistance, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier...More

Reviewed 12 April 2016

Normally, as members of the UVC club, we have always vacationed at Secrets Resorts. This time, we thought we would give the Dreams brand a shot. We loved the hotel, the service, the room and for the most part the food. However, at our age,...More

1  Thank Karen M
Response from eConciergeKarla, eConcierge/Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 14 April 2016

Dear Karen M, Greetings from Dreams Riviera Cancun! Thank you so much for keep choosing AMResorts properties to spend your beach vacations and for your amazing comments about our room facilities, staff service, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier...More

Reviewed 12 April 2016

A great hotel for families with young children or adults. Not much for teenagers to do. The Now Hotels are apparently geared more toward families with teens. We had a wonderful time. Never had any issue with finding chairs poolside. There isn't a real designated...More

3  Thank HappyFlynns
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 13 April 2016

Dear HappyFlynns, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations in this amazing destination and for your awesome comments about our staff assistance, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier...More

Reviewed 11 April 2016 via mobile

Can't say enough positives about this resort! The food, service and accommodations were exceptional!! We were treated like royalty from check in! Thank you to Diego for a seamless check in and out! Book the preferred club as it was worth it for check in,...More

1  Thank kimberlyMichigan
Response from eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 13 April 2016

Dear kimberlyMichigan, Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your recent family vacations in this incredible destination and for your lovely comments about our staff assistance, gastronomical offer, room facilities, Preferred Club benefits and amenities, surroundings and...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Children Activities (Kid / Family Friendly)
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
USD 283 - USD 922 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 283 - USD 922 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#11 Green Hotel in Puerto Morelos
#13 Top resorts Hotel in Puerto Morelos
#13 Luxury Hotel in Puerto Morelos
#13 On the Beach Hotel in Puerto Morelos
#13 Spa Hotel in Puerto Morelos
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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Traveller (6167)
Pool & Beach (1329)
Room & Suite (1146)
Dining (773)
Amenities (167)
Business Centre & Event Rooms (71)
Family and Play Areas (54)
Questions & Answers
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Tim M
13 February 2018|
AnswerShow all 3 answers
Response from Anna C | Reviewed this property |
The ice served with drinks is perfectly fine. Our group had no issues. As usual - don't drink water from the tap. Hope that helps
0
Votes
MaggieKelly11
7 February 2018|
Answer
Response from SnorkelPep | Reviewed this property |
Yes there are high chairs for babies. I didn’t travel with a baby so can’t comment on the quality of the cribs but they do provide them. Families with babies will enjoy the shallow kids pool and it is heated. The Bali beds... More
1
Vote
catfish6
2 February 2018|
AnswerShow all 11 answers
Response from Kim C | Reviewed this property |
American Currency
1
Vote
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123456318
Room Tips
"get the top floor if you can"
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"Get a room away from the pool"
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"My only real complaint; the HOT Tubs were cold. Either make them HOT, or do something else with the space."
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"I would suggest the Ocean view rooms"
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