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31/12/2017 01/01/2018
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    Dreams Riviera Cancun Resort & Spa

    Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
    011 52 81 4162 3448
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    31/12/2017 01/01/2018
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    Traveller (6018)
    Pool & Beach (1281)
    Room & Suite (1035)
    Overview
    • Excellent63%
    • Very good24%
    • Average8%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “world cafe” (638 reviews)
    “plunge pool” (398 reviews)
    “preferred club” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Offers from Dreams Riviera Cancun Resort & Spa
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    Rooms
    31 Dec.1 Jan.
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (6,443)
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    1,631 - 1,635 of 5,442 reviews

    Reviewed 17 May 2016

    I just recently returned from my stay at Dreams Riviera Cancun, we were there for a total of 8 nights. When we arrived we were greeted with a glass of champagne, it was around noon so we were expecting to check in and go check...More

    Thank Christine M
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 24 May 2016

    Dear Christine M , Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations and for your lovely comments about our gastronomical offer, staff assistance, room and pool facilities, surroundings and overall services. Nothing makes us happier...More

    Reviewed 17 May 2016

    We just returned from a week at Dreams Riviera and were very impressed with the quality of the resort and services offered. The entertainment staff were all absolutely amazing and provided non-stop entertainment for all present. They worked long hours and I personally want to...More

    Thank Katie T
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 24 May 2016

    Dear Katie T , Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our resort to spend your family beach vacations and for your lovely comments about our gastronomical offer, staff assistance, room and pool facilities, surroundings and overall services. Nothing makes us...More

    Reviewed 17 May 2016

    good food , value for your dollar, unlimited vacation club upgrades your room but other than that they could care less if you come to the facility preffered club is good but there are no other reasons to use this club they want only money...More

    Review collected in partnership with this hotel
    1  Thank bfm3123
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 24 May 2016

    Dear bfm3123, First we would like to start by thanking your choosing our resort to spend your beach vacation in this amazing destination and for taking the time to share your comments about our gastronomical offer. We are terrible sorry to read that our standards...More

    Reviewed 17 May 2016 via mobile

    Together with my husband I spent my last week of our honeymoon at Dreams Riviera Hotel in Cancun. Being in an all-inclusive resort is great especially when the hotel is really nice, with very friendly staff. Most of the staff speak good English. We had...More

    2  Thank Deborah A
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 24 May 2016

    Dear Deborah A, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to celebrate your honeymoon and for your nice comments about our staff assistance, gastronomical, room facilities, surroundings and overall services. Nothing makes us happier than to learn that the...More

    Reviewed 17 May 2016 via mobile

    This resort is absolutely AMAZING!! My husband and I got married on May 5th, 2016 and had the BEST time! We had 63 guests fly in to celebrate with us and people are still talking about how amazing it was! Natalia, my wedding coordinator, ensured...More

    1  Thank GHMeng
    Response from eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & SpaResponded 24 May 2016

    Dear GHMeng, Greetings from Dreams Riviera Cancun! We truly appreciate that you choose our beautiful resort to celebrate such an important event in your love story and for sharing your lovely comments about our services, room facilities, gastronomical offer, surroundings and overall services. Nothing makes...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Bar/Lounge
    • Spa
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 271 - USD 1,043 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Morelos
    • #5 Romantic Hotel in Puerto Morelos
    • #11 Green Hotel in Puerto Morelos
    • #11 Top resorts Hotel in Puerto Morelos
    • #11 Spa Hotel in Puerto Morelos
    • #11 Luxury Hotel in Puerto Morelos
    • #11 On the Beach Hotel in Puerto Morelos
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 486
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotwire, Expedia, Orbitz, Hotels.com, Travelocity, HotelsforEveryone, Cancelon, getaroom.com and TripOnline SA so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Morelos
    • Also Known As
    • Dreams Riviera Cancun Resort And Spa ,
    • Dreams Riviera Cancun Hotel Puerto Morelos ,
    • Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
    Add Photo Photos
    Traveller (6018)
    Pool & Beach (1281)
    Room & Suite (1035)
    Dining (760)
    Hotel & Grounds (3379)
    Bathroom (78)
    Business Centre & Event Rooms (71)
    Family and Play Areas (53)
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    Ask a question
    Questions & Answers
    jsivell
    15 December 2017|
    Answer
    Response from Dreamsriviera15 | Reviewed this property |
    Oceana is open, it is the Seaside grill that they are working on. When we left December 3rd it appeared to me there was no way it would be open before the new year. Rest assured the construction do not hamper our stay. The... More
    0
    Votes
    jsivell
    13 December 2017|
    AnswerShow all 2 answers
    Response from eConciergeKarla | Property representative |
    Dear jsivell, Thank you very much for reaching us! Regarding your question, please allow that in order to guarantee the connecting rooms there is an extra fee of $40 usd per night, these rooms are one king and the other... More
    0
    Votes
    Google Translation
    Room Tips
    "If you like a quiet room at night ask for one closer to the ocean away from the lobby area."
    Read review
    "Make sure you get a ocean view, it's worth it!"
    Read review
    "The rooms are fine, decent set up"
    Read review
    "The rooms on the outside of the buildings offer a quiet time rather those facing the pool"
    Read review
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