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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,399 Reviews from our TripAdvisor Community

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There are newer reviews for Dreams Riviera Cancun Resort & Spa
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Showing 4,628: English reviews
Chicago, Illinois
Reviewed 9 April 2015

This resort was beautiful and incredibly romantic-- too bad I was by myself for this stay! The bedrooms were gorgeous with amazing bathroom facilities. Plus, I loved the soak tub on the balcony. All of the food eaten here was great, I just wish I had more time to spend there!

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Helpful?
8Thank TravelsinTranslation
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear TravelsinTranslation, Greetings from Dreams Riviera Cancun! Thank you so much for sharing your review on regards your recent visit to our property in this beautiful paradise. We are very pleased to hear your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill your...

Florida, NY
Reviewed 8 April 2015

Just came back from a great week at the resort. The food was excellent and the entertainment as well. The staff was great especially Patricia at the preferred club private lounge, she made us feel like part of the family, also Martin at the World Café made breakfast feel special. The only negatives were lack of drawer space in the...

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Helpful?
Thank Joe M
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Joe M, Greetings from Dreams Riviera Cancun! Thank you so much for sharing your review on regards your recent visit to our property in this beautiful paradise. We are very pleased to hear your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. We are very pleased to hear that the service that we provided fulfill...

Warrington, PA
Reviewed 8 April 2015

We had originally booked a cruise for Easter week, but horrible reviews of the new ship scared us off. Our travel agent recommended we stay at Dreams Riviera Cancun Resort & Spa. It turned out to be a wonderful decision -- it was a truly relaxing and enjoyable five-night stay for our family. Even so, the four of us (mom,...

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Helpful?
2Thank SusanMurphyPA
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear SusanMurphyPA, Greetings from this beautiful pardise! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We really appreciate...

West Chester, Pennsylvania
Reviewed 7 April 2015

Our family just returned from our spring break getaway to Dreams Riviera Cancun -- we loved it and can't wait to return for another stay! Our room had amazing views from the 5th floor and was neat and clean every day. The food and service was exceptional. We've stayed at numerous other all-inclusives in Mexico and nothing compares to this...

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Helpful?
2Thank Michele P
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Michele P, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident...

County Dublin, Ireland
Reviewed 7 April 2015

I travelled with my boyfriend and we stayed here from the 14th March for 10 nights! Fabulous resort and hotel, food was excellent, drinks we're available at all times never had a long wait at the bars and the staff cannot do enough for you they were all brilliant! Our fav was Seaside Bar & Grill for lunch and dinner,...

Review collected in partnership with this hotel
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Helpful?
3Thank JessChrystal
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear JessChrystal, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. As per your...

Oxford, UK
Reviewed 7 April 2015

We've stayed at a few hotels on the Riviera Maya. The service at Dreams is exemplary and all of the staff are genuinely working very hard and always with a smile. Lester in the entertainments team was particularly outstanding with his hospitality, energy and enthusiasm. Nice, compact property so v quick to get from place to place. Ask for food...

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Helpful?
3Thank Oxford_UKMrsD
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Oxford_UKMrsD, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that...

Columbia, South Carolina
Reviewed 6 April 2015

Our family of four stayed in two "preferred oceanview" rooms. There was not much value to the upgrade, one room was on the ground floor facing out rather than in, and its view was essentially a constuction site beyond a fence with only a sliver of water in the corner. I also don't believe there really is much value in...

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Helpful?
1Thank James54184
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear James54184, Greetings from this beautiful paradise! Thank you so much for your have take the time to write your impressions about your visit to our resort and for your kind comments about our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...

Reviewed 6 April 2015

The waiters and staff are excellent here. We had the same waiters every morning at breakfast, Martin Sanchez and Fidencio at the World Cafe. They made us feel special each morning an they gave us impeccable service. It was a great way to start each day of our family vacation. They were wonderful and we will definitely remember them as...

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Helpful?
Thank Sherisharrwright
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Sherisharrwright, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident that...

Toronto, ON, Canada
Reviewed 6 April 2015

We stayed at Dreams Riviera Cancun in early march with our 10 and 7 year old boys. This was our 3rd time staying at the resort as it never disappoints. We love that the resort is small enough to easily get around the resort without taking forever. We also felt very comfortable letting our kids do stuff on their own...

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Helpful?
2Thank MomfromTO
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear MomfromTO, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to write your review regarding your third visit to our resort and for your kind comments about our gastronomical offer, activities, rooms, staff assistance and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...

Allentown
Reviewed 6 April 2015

This resort is beautifully laid out and very well maintained. The staff is pleasant and helpful and very interested in making your vacation everything you want it to be. I was there on a girl trip (without family) to relax and unwind and the pool, beach, food and service were all outstanding. We did not initially get the room type...

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Helpful?
3Thank Amy F
eConciergeKarla, Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Amy F, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, room facilities, gastronomical offer and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be confident...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $355 - $921 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
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Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
596 questions
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Rockville, Maryland
10 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Splash pool rooms are AMAZING!!”
 of 5 bubbles kate230584, 23 Feb 2017 | Read review
“Quieter rooms are on the outside of the hotel, not facing the resort.”
 of 5 bubbles bearsnet2017, 23 Feb 2017 | Read review
“2120 has a plunge pool and was fairly quite”
 of 5 bubbles andyahawkes, 22 Feb 2017 | Read review
“The resort has two wings. Building 1 gives you morning sun building 2 gives you evening sun. If you are facing the main court yard.”
 of 5 bubbles brownfielderic, 21 Feb 2017 | Read review
“Choose a Preferred Club room to be close to the pools and the beach”
 of 5 bubbles 87debber, 20 Feb 2017 | Read review
5 of 5