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Dreams Riviera Cancun Resort & Spa

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Dreams Riviera Cancun Resort & Spa
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5,376 Reviews from our TripAdvisor Community

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Showing 4,606: English reviews
Cincinnati, Ohio
Reviewed yesterday NEW

we had a WONDERFUL time, resort staff were more than helpful, enthusiastic! We especially enjoyed Alberto in the World Café, he was helpful, happy, and a bright light in the morning...along with Lena. Michel on the beach was great !!, great service, happy, and willing to go the extra mile for anything we wanted, as far as even taking my...

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Helpful?
Thank grays852
Saint Paul, Minnesota
Reviewed yesterday NEWvia mobile

My husband I just visited for our 1st time this week. We had such an amazing experience. Everyone was so sweet and welcoming. We had such great staff and the every area was so clean and presented very well. The food was good and there was so much to do. Something going on every hour. Some of our favorite people:...

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Helpful?
Thank aliciamarellano
Sunman, Indiana
Reviewed yesterday NEW

We had a wonderful time at this resort and a lot of this is attributed to their wonderful staff. Very clean as the staff was constantly working to ensure everything remained clean (wish i would have caught the name of the little girl who kept the pool side restrooms clean - some of the visitors left her deplorable things to...

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Helpful?
Thank RandRLuvtheSun
Illinois
Reviewed 2 days ago NEWvia mobile

Spent a week Feb 11-18 at DRC , this was a second visit and we saw lots of new improvements . The beach was clean and very little seaweed as the staff cleans it a couple times during the day . All the food we had was wonderful , our room was clean and nicely restocked daily . The evening...

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Thank cindy m
Reviewed 2 days ago NEWvia mobile

We were here in family. The room is wonderful and the food is fantastic. We LOVE the juices bar and the japanese restaurant. Vanessa and Ligia were sooo nice! Our daughter passed some very good time at the Explorer Club. Thank you for this perfect stay!

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Helpful?
Thank B9508CAcarolineb
Tulsa, Oklahoma
Reviewed 3 days ago NEW

Visited with friends for a Wedding last fall and had an AMAZING time! Everything about this place is great. Favorite parts were the food and the staff. Eber in the Gym did a great job helping me stick to my workouts while on vacation. Very knowledgeable and nice guy! Food and Drinks are awesome as well…swear we spent half the...

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Helpful?
Thank amandamur2017
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear amandamur2017, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your amazing comments about our staff assistance, gastronomical and drink offer during the wedding you attended in our resort! Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. Be...

Dallas, Texas
Reviewed 3 days ago NEW

I am a little late in writing this review because my friends and I visited Dreams last year. However, we just had the pleasure of visiting again in February using a day pass for a wedding... and I have to say it was just as amazing! The resort is clean and beautiful and our room was pristine. Loved having the...

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Helpful?
Thank Madison P
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Madison P, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations last year and for your fabulous comments about our staff assistance, entertainment and activities, room and pool facilities, cleanliness, gastronomical and drink offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was...

massachusetts
Reviewed 3 days ago NEW

I want to say, as a travel agent, I am SUPER impressed with the response to EVERY review this resort gets! each response is specific to that clients stay! Whether its all complimentary, which most are, even the things that need to be addressed at the resort is noted by the hotel! This speaks volumes as to why the Dreams...

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Helpful?
Thank tvlqueen
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear tvlqueen, Greetings from Dreams Riviera Cancun! Thank you so much for taking the time to share your spectacular comments about our resort! Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve, especially that as a Travel Agent you have visited many resorts but still we...

Tillsonburg, Canada
Reviewed 4 days ago NEW

Heated pools are amazing, infinity pool has outstanding view of the ocean, great explorer club and kids activities, friendly staff, restaurants generally have good food, but found the quality of food a little lower than at Dreams Tulum or Dreams Adventurous where we stayed the 2 previous years... many of the hot food items in the World Cafe at this...

Review collected in partnership with this hotel
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Helpful?
Thank Terri C
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear Terri C, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to spend your beach vacations and for your awesome comments about our staff assistance, entertainment center for kids and activities, pool facilities, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive...

Denver, Colorado
Reviewed 5 days ago NEW

We didn't really know where to start with this review because there are so many details we want people to know. We started planning our wedding in Jan 2016 and with the help of our travel agent, we settled on Dreams Riviera Cancun in Riviera Maya, Mexico. We had been to Playa Del Carmen many times and Cancun a few...

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Helpful?
1Thank markkruse
eConciergeKarla, eConcierge-Social Media Coordinator at Dreams Riviera Cancun Resort & Spa, responded to this review

Dear markkruse, Greetings from Dreams Riviera Cancun! Thank you so much for choosing our resort to celebrate one of the most important events in your love story! We truly appreciate your lovely comments about our staff assistance, gastronomical offer, room facilities, surroundings and overall services during your wedding ceremony. Nothing makes us happier than to learn that the service provided...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The luxurious Dreams Riviera Cancun takes its personality from its incredible location — just 30 minutes from the "hot" excitement of Cancun yet right on the "cool" Caribbean close to Playa del Carmen and many other of the Mayan Riviera’s most sought after sights. Most importantly, it is an enchanting wonderland where families, couples, singles and friends enjoy all the pleasures and privileges of Unlimited-Luxury® where everything is included. Your whole being will relax immediately, surrounded by our large sun-dappled swimming pools and a sugar white sand beach. To this, add lush tropical gardens and of course, our fabulous palm-filled beach. Your day and evening activities range from exciting to purely relaxing — with plenty to do for everyone including endless land and water activities, a world-class Dreams Spa by Pevonia and fitness center, nearby golf and much more. "Home" features the uniquely shaped octagonal room or suite, beautifully appointed with a private balcony, marble floors and full marble bath area with Jacuzzi tub and dozens of other luxury amenities and conveniences that anticipate your desires and fulfill them instantly. ... more   less 

Additional Information about Dreams Riviera Cancun Resort & Spa

Address: Carretera Federal 307 | Chetumal–Puerto Juárez, Benito Juárez, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $356 - $971 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dreams Riviera Cancun Resort & Spa 4.5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Travelocity and Jetsetter so you can book your Dreams Riviera Cancun Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Riviera Cancun Resort And Spa
Dreams Riviera Cancun Hotel Puerto Morelos
Dreams Riviera Cancun Resort & Spa Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#2 Business Hotel in Puerto Morelos
#5 Romantic Hotel in Puerto Morelos
#6 Family Hotel in Puerto Morelos
#9 Spa Hotel in Puerto Morelos
#9 On the Beach Hotel in Puerto Morelos
#10 Top resorts Hotel in Puerto Morelos
#10 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Riviera Cancun Resort & Spa staff and other travellers.
586 questions
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Rockville, Maryland
9 months ago

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Questions? Get answers from Dreams Riviera Cancun Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our of 3 couples -all the roms were great”
 of 5 bubbles grays852, 19 Feb 2017 | Read review
“Wonderful view from fourth floor room -building 2 - angeled with a view of the pool and ocean.”
 of 5 bubbles RandRLuvtheSun, 19 Feb 2017 | Read review
“Most rooms have excellent views of the ocean :)”
 of 5 bubbles terric439, 16 Feb 2017 | Read review
“upgrading to preferred club does give you better room options. Ocean front is the best or a courtyard room with a plunge pool.”
 of 5 bubbles markkruse, 15 Feb 2017 | Read review
“I was on the 4th floor ocean view--Lovely”
 of 5 bubbles renwick01fos, 14 Feb 2017 | Read review
5 of 5