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Now Jade Riviera Cancun

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Now Jade Riviera Cancun
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7,403 Reviews from our TripAdvisor Community

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Showing 6,544: English reviews
New Windsor, New York
Level Contributor
2 reviews
Reviewed today NEW

We had a wonderful time! The hotel staff is amazing, they all go above and beyond. We stayed in the preferred club, ocean front and the views were spectacular. We went straight to the preferred club for check in where they had drinks and food, self service but it was fine. We relaxed ate, drank and chatted while they were... More 

Helpful?
Thank Pennie S
El Centro, California
1 review
Reviewed yesterday NEW

It was awesome, the room was clean, fancy, and has a jacuzzi. The food was excellent, along with the service in the hotel. I am a satisfied customer, and I recommend this hotel. Planning to go back next year!!

Review collected in partnership with this hotel

Helpful?
Thank lindacV3377YT
Erin, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

When we arrived at our hotel, check in was painfully slow... after that the week was absolutely great! The breakfast buffet great ✔️ The lunch outside barefoot grill great ✔️ The lunch buffet ✔️ Dinner buffet however wasn't that great .. The Italian restaurant was great ✔️ French restaurant was good ✔️ Japanese restaurant spice was great ✔️ The Cin... More 

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Thank tina d
Hampstead, Maryland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed yesterday NEW via mobile

This was the 6th family trip to an AM Resort...we've been to 3 Now resorts, 1 Dreams, and 1 Secrets.....and Now Jade is now our favorite! Had an awesome 9 day stay. Ate at the buffet and all 5 restaurants and visited every bar and the food and drinks are very good. All of the wait staff go out of... More 

Helpful?
1 Thank Troy W
Central Florida, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Loved every minute, everything was great, can't wait to return. Beautiful place and fabulous food at all the wonderful restaurants . Surroundings were terrific. What more can I Say? Can't think of anything else

Review collected in partnership with this hotel

Helpful?
1 Thank dorrig
Saint John, Indiana
1 review
Reviewed yesterday NEW

We just got back from 4 nights at Now Jade and had a fantastic time! The place is very clean with great food and very friendly staff. We loved the beds by the preferred pool and the preferred lounge had great snacks and drinks all day long. We loved the adult side as it was our 20th anniversary and we... More 

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Helpful?
Thank karlaw121
Wetaskiwin, Alberta
1 review
Reviewed yesterday NEW

The resort was pretty good, a little out dated. We really found the time share people very persissate and annoying. We were told that if we were not interested not a problem but we listen and said no, then another person came to try and talk us into it again, and three more people tried finally I said no and... More 

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Helpful?
Thank Clint&Lisa P
Chicago, Illinois
1 review
Reviewed yesterday NEW

We had 5 family's fly in from different states and stay for Thanksgiving week. Service was outstanding, everyone went above and beyond to make our stay fantastic. Erik the GM, Aberham and Moises were unbelievable with everything they did. We would DEFINITELY stay here next time and would recommend to friends and family.

Review collected in partnership with this hotel

Helpful?
Thank mistyh403
Monroe, Louisiana
1 review
Reviewed yesterday NEW

Really enjoyed my stay. Upon arrival I was greeted with a cold towel and drink. An updated hotel with posh features. WiFi was worked fairly well, food was excellent with lots of choices. The buffet restaurant was especially delicious. We stayed in the junior suite w/ garden view which we loved! The room was very spacious and beds were comfortable.... More 

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Helpful?
Thank lemason018
Lilburn
1 review
Reviewed yesterday NEW

The whole experience was awesome The staff was super sweet, the food was excellent. The hotel was nice. The only bad thing is the beach was full of rocks I couldn't get in and enjoyed the beach... Other then that everything was great

Review collected in partnership with this hotel

Helpful?
Thank luzdalizr

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $350 - $916 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Hotel Puerto Morelos
Now Jade Riviera Cancun Resort And Spa
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#9 Luxury Hotel in Puerto Morelos
#9 Top resorts Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
738 questions
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Questions? Get answers from Now Jade Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure to get Beach Front, if you want to be right on the ocean. I got Beach view which was not right on the beach, but I still was able to see the ocean.”
 of 5 bubbles ahmedmO9779ZG, 2 Dec 2016 | Read review
“Make sure you get a good description of the room because we were told we had an upgrade and the room only had a view of the pool and all the service staff keep running there service cars very loudly in the morning. ”
 of 5 bubbles M3133WNjennifera, 2 Dec 2016 | Read review
“Upgrade to Preferred Status-building 9 was very quiet”
 of 5 bubbles nellebell23, 30 Nov 2016 | Read review
“Preferred Club- Ocean View bldg. 8”
 of 5 bubbles MAllenEaddy, 30 Nov 2016 | Read review
“they will try to make u upgrade when you are checking in, don't do it its not worth it”
 of 5 bubbles vangelika2016, 29 Nov 2016 | Read review
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