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Now Jade Riviera Cancun

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Now Jade Riviera Cancun
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7,863 Reviews from our TripAdvisor Community

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Showing 6,912: English reviews
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Thunder Bay, Canada
Reviewed yesterday NEWvia mobile

This is a beautiful property through and through. From the moment we arrived to cold towels with essential oils, we were blown away from the breathtaking views and phenomenal service. This is our second time to Mexico/Riviera Maya (first visit stayed at Platinum Yucatan Princess) and we were hesitant before we arrived that this property wouldn't meet our expectations. Myself...

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Thank Justin K
Pittsfield, Illinois
Reviewed yesterday NEW

I did not think I was going to get my gets to leave they had such a wonderful time! The staff is fantastic! Especially the activities and entertainment group. It was so nice to relax and watch my boys have fun all day on the beach and in the pool. Then get dressed up in the evenings for a wonderful...

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1Thank SMS1980EE
Reviewed 2 days ago NEWvia mobile

Our third time to Mexico and this time we met up w friends at Now Jade. Hotel room was nice size. Did wake up to a weird rotten egg smell from the bathroom and to finding ants all over. All inclusive, not sure the drinks actually had any alcohol in them. I am a light weight and I had MANY...

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1Thank Skanegirl73
Windsor, Colorado
Reviewed 2 days ago NEW

We went to this resort for our anniversary, when we entered the building, we were in awe. The staff was very friendly and ready to serve our needs. We upgraded to an ocean view room in the preferred member area and it was great. Close to the beach and the pool. We had great waiters and bartenders. Will definitely visit...

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Thank brian_gunderson
Green Bay, Wisconsin
Reviewed 2 days ago NEW

Food was excellent will recommend Now Jade. Did not get the room I requested with a king bed. The service is excellent. Room service was great. Pool area is excellent. Wait time at night for dinner was next to no wait. All restaurants are first class with a wide variety of menu items.

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Thank davehanus67
Aviston
Reviewed 2 days ago NEW

Beautiful resort, delicious food. No reservations needed at any of the restaurants . Friendly and courteous staff! Resort cleanliness was excellent. Superior service! I received a birthday cake sent to my room, from the resort!

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Thank michellerZ4946DQ
Edmonton, Canada
Reviewed 2 days ago NEW

We booked the "deal of the day" for our room so we did not know what to expect. Our room was right by the pool and the beach, so easy access to both. The a la carte restaurants served great food, especially the Italian one. The service could have been a tad faster and more attentive (ran out of wine...

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Thank DaveRudy1953
Algonquin, Illinois
Reviewed 2 days ago NEW

For my first trip out of the U.S.,Now Jade Riviera Maya is a step into Paradise. The all-inclusive resort is the way to go. Everyone is genuinely happy to help you. The food at the buffet,(Carnival), is fantastic. The freshness of all of it is outstanding. Our 2nd favorite is the Italian restaurant ,(Capers).WOW is my best explanation for it.

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Thank Tom F
Chicago, Illinois
Reviewed 2 days ago NEW

We came here with a group of 5 couples, and we all enjoyed it. My husband and I have never done an all inclusive and we thought the food was fine. Nothing too great but not terrible either. Friends that had done a similar trip last year to a different all inclusive thought that the food here was SO much...

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Thank chimomoftwo
San Antonio, Texas
Reviewed 2 days ago NEW

The food was Great - lots of choices- from French, Mediterranean, Chinese, Italian, Mexican!!! The staff was wonderful! My only complaint was the rough towels in the room and the lighting especially in the closet and bathroom area. But the room was very nice and bedding comfortable.

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Thank 900martha

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Now Jade Riviera Cancun. Located just 12 miles from Cancun International Airport and minutes from the quaint fishing town of Puerto Morelos, Now Jade Riviera Cancun provides guests with 2,640 feet of pure crystal white sand and refreshing azure waters. Guests will become immersed in a setting where style and sophistication meet relaxation and comfort. Each suite is truly exquisite featuring beautiful views of flourishing gardens or crystal clear ocean. This unique property features 550 luxurious suites each complete with private furnished balcony or terrace and Jacuzzi for two. All finely appointed suites offer king size or two double beds, marble floors, air-conditioning with in-room climate control, daily refreshed mini bars and 24-hour room and concierge services. Snorkel, kayak, windsurf or deep sea dive in the vast blue waters or simply relax under the warmth of the sun on the white sandy beach. Perfect your golf swing on one of the famous courses located nearby or indulge a vast set of treatments offered at the world- class spa. Little ones will have the opportunity to partake in many day and nighttime activities provided by the Explorer’s Club for Kids. When the sun sets come enjoy live themed shows in our large indoor theater or sip on a cocktail as you relax at Eclipse Night Club. All this and much more await you at Now Jade Riviera Cancun. ... more   less 

Additional Information about Now Jade Riviera Cancun

Address: Blvd. El Sid Mz. 20 | Lote 1-1 Sm.3 Unidad 26, Puerto Morelos 77580, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Morelos
Price Range: $323 - $819 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Now Jade Riviera Cancun 4*
Number of rooms: 550
Reservation Options:
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Also Known As:
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Hotel Puerto Morelos
Nh Hotels Puerto Morelos
Nh Hotel Puerto Morelos
Now Jade Riviera Cancun Riviera Maya, Mexico - Puerto Morelos
Hotel Style:
#3 Business Hotel in Puerto Morelos
#7 Family Hotel in Puerto Morelos
#8 Romantic Hotel in Puerto Morelos
#8 On the Beach Hotel in Puerto Morelos
#8 Top resorts Hotel in Puerto Morelos
#8 Spa Hotel in Puerto Morelos
#8 Luxury Hotel in Puerto Morelos
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Questions & Answers

Here's what travellers have asked, with answers from Now Jade Riviera Cancun staff and other travellers.
836 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If traveling with children maybe avoid the preferred club as it is on the adults only pool side. The activities pool and restaurants and shops are located with the regular rooms. ”
 of 5 bubbles SMS1980EE, 22 Feb 2017 | Read review
“If you are expecting a relaxing vacation in a great spot, at a great resort with great people, then this is the place for you!”
 of 5 bubbles DaveRudy1953, 21 Feb 2017 | Read review
“Oceanfront rooms are a must, not just ocean view....”
 of 5 bubbles chimomoftwo, 21 Feb 2017 | Read review
“Was in building 1. Close to everything.”
 of 5 bubbles K7475JJkarenc, 21 Feb 2017 | Read review
“Floor 2 rooms are all under the tree lines. Need to request 3 4 5 floors. Do not upgrade to the privledged area of the resort. Only perk is the exclusive use of the french restaurant for breakfast lunch and dinner. These rooms have outdoor balcony jazuccis YET everyone will be able to see you. The standard rooms have their showers and jacuzzi adjacent to the outdoor window which are AWESOME!”
 of 5 bubbles 942phillipp, 20 Feb 2017 | Read review
5 of 5